ICCS Customer Support Executive Interview Questions and Answers

Q1. Why should we hire you?
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Q2. What are your strengths and weaknesses?
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Q3. Share details of your previous job.
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Q4. What is your family background?
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Q5. Tell me about yourself.
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Q1. Introduce yourself ,here the interviewer asked me to introduce myself where more question were base on what i said in my introduction
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Q2. Asked about my hobby ,i said reading therefore they asked fav book ,author name ,publication and one motivation you get after reading the book
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Q3. They were mostly checking my English since i am in my final year so they asked for my subject which i am studying currently.
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Q1. Introduce yourself again same question .
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Q2. We discussed joining date ,availability and are you willing to relocate to new area
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Q1. Machine enable test ,done on versant app where most question are vocabulary related others are what if type question where a situation is given and you have to answer
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Q1. Explain about the infrastructure,Admin and Management.
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Q2. Tell something about your institution and day today activity.
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Q3. What is the Progress Report on Daily Basis and Updates.
Ans. 
Daily progress reports and updates are essential for effective customer support.
• Daily progress reports should include a summary of the previous day's activities and any outstanding issues.

• Updates should be provided regularly to keep customers informed of any changes or developments.

• Reports and updates should be clear, concise, and easy to understand.

• Examples of updates include status updates on ongoing issues, new prod...read more
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Q1. Explain the benefits of the educational institutions
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Educational institutions provide numerous benefits to individuals and society as a whole.
• Educational institutions equip individuals with knowledge and skills necessary for personal and professional growth.

• They provide opportunities for socialization and networking.

• Educational institutions contribute to the development of a skilled workforce, which in turn boosts the economy.

• They promote research and innovation, leading...read more
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Q2. Explain the beautiful timein your institution.
Ans. 
The most beautiful time in my institution was during the annual cultural fest.
• The entire campus was decorated with colorful lights and vibrant decorations.

• Students from different departments came together to showcase their talents in various competitions.

• There were dance performances, music concerts, and even a fashion show.

• The atmosphere was filled with excitement and enthusiasm.

• It was a great opportunity for students...read more
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Amcat test from cellphone

Q1. Self explorations
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Q2. Process knowledge
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Q1. Salary expectation
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Q2. Process knowledge
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