ICCS Customer Support Executive Reviews by 10+ Employees | Rated 3.6/5

What employees say about ICCS?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

50% employees reported

Flexible timing

56% employees reported

No travel

86% employees reported

View more detailed insights

Gender based rating

4.6

Rated by Women

2 reviews

3.6

Rated by Men

8 reviews

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11 reviews found

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Customer Support Executive in Chennai

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

2.0

Skill development

5.0

Job security

3.0

Promotions

2.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 27 Feb 2025

Likes

Job security - Excellent

Dislikes

Salary - Poor
Skill development - Poor
Work satisfaction - Poor
Company culture - Bad

Customer Support Executive in New Delhi

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 20 Dec 2024

Likes

Normal work load in this organisation

Skill development - Good
Job security - Good
Company culture - Good

Dislikes

One most things are disappoint to me is salary

Customer Support Executive in Noida

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 07 Jul 2023

Likes

Tl,clients and manager are good

Work-life balance - Good

Dislikes

Atmosphere is not good

Job security - Poor

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Support Executive in Noida

Full Time

Customer Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

1.0

Job security

4.0

Promotions

2.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 17 Jan 2023

Likes

customer support need ?

Salary - Good
Promotions - Good
Work-life balance - Good

Dislikes

average

Job security - Bad
Work satisfaction - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Noida sec 2

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Jul 2023

Likes

Their management

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No dislike except canteen food

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Support Executive in Mbp

Full Time

Operations & Sales Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 08 Sep 2022

Likes

Nothing

Dislikes

I have to begging evryone at end of month

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Support Executive in A-91, Udhyog Marg, A Block, Sector 2, Noida, Uttar Pradesh 201301

Full Time

Customer Service Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

2.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 31 Oct 2022

Likes

Colleagues and T.L were very hamble to me.

Skill development - Good
Company culture - Good
Work-life balance - Good

Dislikes

If you raise a issue regarding to salary or wrong attendance you may struggle to solve it.

Job security - Poor
Work satisfaction - Poor

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

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Customer Support Executive in Noida

Customer Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 May 2022

Likes

About culture is very good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing every thing is perfect

Work Details

Good experience

Work timings: Flexible Timings

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Support Executive in A-91,Sector 2, Noida

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 26 Jul 2022

Likes

my trainer was good and supportive

Dislikes

It's management and the way they trat their employees

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Support Executive in Noida

BSES Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 07 Aug 2021

Likes

I liked ICCS like this ICCS employs a lot of people

Dislikes

I worked in ICCS for around 5 years The worst thing about ICCS is management Here the one who is not in ICCS Delhi right now, the reason for this is the management, according to me.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Customer Support Executive

Financial Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Apr 2020

Likes

Good

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Good p

Work Details

Work days: Monday to Friday (Strict Timings)

Top trending discussions

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Interview Tips & Stories

1w (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 ICCS reviews submitted by ICCS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ICCS is the right company for you. 50% of employees reported the working days a...Read more

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