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ICCS Customer Care Executive Reviews
Overall Rating
based on 128
reviews
What employees say about ICCS?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
93% employees reported
Monday to Saturday
40% employees reported
Flexible timing
47% employees reported
No travel
78% employees reported
View more detailed insights
Gender based rating
Rated by Women
33 reviews
Rated by Men
85 reviews
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128 reviews found
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Customer Care Executive interview
Q1. if I give a topic to you could you explain about 2 minutes continuously
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Q2. What difference between inbound and outbound
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Customer Care Executive interview
Q3. How to control yourself with angry customers
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Career Growth
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dreamyjaadu
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I have 7 YOE. from Delhi
Current CTC - 9.25LPA + 75K varriable.
Working Skillset is Kubernetes and Openstack.
Current - 100% WFH
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CTC...
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People also ask about ICCS's Customer Care Executives
Is ICCS a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.6 out of 5 from over 128 employee reviews, it's clear that most customer care executives have a below average experience working at ICCS.
Company culture holds the highest rating at 2.5, while career growth is rated the lowest amongst all factors at 2.2.
Read reviews about
company culture
and
on AmbitionBox.
Does ICCS pay their Customer Care Executives well?
According to AmbitionBox reviews, ICCS customer care executives rate their salary and benefits at 2.3 out of 5, based on 128 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about ICCS's customer care executives salaries
here
and to read reviews specifically about salary and benefits at ICCS for customer care executives,
click here
.
How is the work culture at ICCS for Customer Care Executives?
Work culture at ICCS for customer care executives is rated 2.5 out of 5 by 128 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at ICCS for customer care executives,
click here
.
How is the job security at ICCS for Customer Care Executives?
Based on 128 reviews on AmbitionBox, ICCS's customer care executives rate job security at 2.4 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at ICCS. To read reviews about job security at ICCS for customer care executives,
click here
.
Is work from home available to Customer Care Executives at ICCS?
According to AmbitionBox, 7% of ICCS's customer care executives work from home permanently, 93% work from the office, and undefined% follow a hybrid model, based on 13 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options.
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18%
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Office cab/shuttle
2 total
responses
Joining bonus
1 total
response
Child care facility
2 total
responses
Job/Soft skill training
8 total
responses
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