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ICCS
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Filter reviews by ICCS Senior Customer Service Executive Reviews
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What employees say about ICCS?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
83% employees reported
Flexible timing
38% employees reported
No travel
100% employees reported
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Rated by Women
2 reviews
Rated by Men
6 reviews
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9 reviews found
Senior Customer Service Executive in Chennai
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work satisfaction I liked there the most.
- Work satisfaction - Good
Dislikes
Skill development chance is low and culture is also poor and there you're not be getting the chance to build up your carrier.
- Salary - Poor
- Skill development - Poor
- Promotions - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Senior Customer Service Executive in Bangalore / Bengaluru
Full Time
Voice \/ Blended Department
Overall Rating
Category Ratings
Salary
Skill development
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Work-life balance
Likes
They offered a good salary
Dislikes
There is nothing about liking this company, they have terrible policies there. No job security, they can throw you out any time without proper justification.
- Job security - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Senior Customer Service Executive in Noida
Full Time
Customer Service Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
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Company culture
Work-life balance
Likes
There was nothing good and the experience was just ok.
Dislikes
Their culture, company policy and management.
- Salary - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Senior Customer Service Executive in New Delhi
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Company culture
Work-life balance
Likes
Nice company , and nice environment
- Salary - Good
- Work satisfaction - Good
- Company culture - Good
Dislikes
Management is not so good at all
- Promotions - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Customer Service Executive in New Delhi
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
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Company culture
Work-life balance
Likes
Nothing
Dislikes
They are asking you to come early at 8:45 am and wants you to leave at 9:00 pm so that kind of shifting they want from us I can’t do this yr Salary is jot on time it’s always come late Their leaders don’t know how to behave with juniors they are like we bought his/her now we can do want we want…..
- Salary - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Senior Customer Service Executive in Noida
Full Time
Non Voice Department
Overall Rating
Category Ratings
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Skill development
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Likes
I don’t like anything about iccs
Dislikes
I Would like to inform you that Iccs is very bad company due to the management issue still I did not receive any stipend also experience later No one will support while you are working All support staff and senior staff is bullshit and fool
- Salary - Bad
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Senior Customer Service Executive in Noida
Customer Care Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Company culture
Work-life balance
Likes
It's good to work with the company I have learnt a lot of things there.
Dislikes
I don't like its administration because I have seen many times unhygiene toilet and found their AC never worked during on duty.
Work Details
It was good. I have learnt a lot of things there. I have enhanced my communication skills and other product knowledge. I also learnt how to solve the problem of other people through cold calling. I have learnt to work according to the procedur
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Customer Service Executive in New Delhi
Voice Process Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
Work-life balance
Likes
No Did not support in Pandemic Time
Dislikes
HR and Operation Management behavior
- Salary - Bad
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
Work Details
Poor
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
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Senior Customer Service Executive in Noida
Dish tv Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
This company I am not satisfied
Dislikes
This company behavior not satisfied
- Salary - Bad
- Job security - Bad
- Promotions - Bad
- Company culture - Poor
Work Details
No
Work timings: Strict Timings
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Team Lead in Kochi
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
For my process it was kind of relaxed. No manger in site so less pressure. Very less data has to be shared on daily basis. No work pressure is the high light but all depends upon the process
- Salary - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No job security. I have seen people thrown out of the company without proper reasons. Promotions after 1st level that is TL,QA, is very limited.
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Team Lead in Noida
Full Time
Lending Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Accessibility via metro. Availability of e rikshaws.
Dislikes
Poor farsighting. Unable to understand business needs. Dull management. Unprofessional practices. Management and perks are local but work load and expectations are global. Punching machine to HR portal everything glitches.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Customer Care Executive in New Delhi
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Management is also not good
Dislikes
This is the worst company I have joined.... Really... I completed my notice period on 15th July 2024 It's been more than 45 working days and company denying to credit my remaining amount and issue my reliving letter. They said will get the amount aftre 1 month from now. I met ER but ER team is useless.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Customer Care Executive in Noida
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
If you don’t wanna do work or not getting any jobs in other companies, you can come at ICCS, you’ll get the job for sure.
Dislikes
They don’t even have the clean water, the broken chairs are there for the executives, no management, the temperature is very high at the working floor, the management is very poor, and a lot politics
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Sales Executive in Navi Mumbai
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
nothing
Dislikes
Worst Company I would say that exist in BPO sector. no respect to the Employee I was in cross sale process My team leader was Henna . she is nightmare , She is like a "Lady don". pressuring me in every half n hour or minutes . I joined as a fresher but its been around 3 year im not gonna forgot this company . After a month when my mind is not cable of handling such torcher I have decided to give a spot resign ....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Customer Care Executive in Hyderabad / Secunderabad
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Overall Rating
Sales Executive in Bangalore / Bengaluru
Full Time
Construction Engineering Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing!
Dislikes
everything Salary delay Working over
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Customer Care Executive in Bangalore / Bengaluru
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There is nothing to like and enjoy
Dislikes
Salary, work culture,
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Customer Support Executive in New Delhi
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Normal work load in this organisation
- Skill development - Good
- Job security - Good
- Company culture - Good
Dislikes
One most things are disappoint to me is salary
Customer Care Executive in Chennai
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
No like only i give dislikes
Dislikes
Full dislikes
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Other ICCS Reviews
Cce Executive in Noida
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I like everyone who comes for interview got there job
Dislikes
The management is very bad they don't give salary on time and cut salary without any reason
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Computer Typist in Chennai
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
No comments simple waste Endha company ku dislike mattum dha Like panra maadhiri onnumay ella endha company la very worst Oru company oda first point - employee satisfaction is very important But this company employee not satisfaction
Dislikes
Very worst Very very worst campany in Chennai kotturpuram and solinganallur branch No increment Low salary Anga work panra manager , ceo and all members fraud Waste of time Don't go this company interview and work Worst campany and your career is gone. Go on other best company Iccs is not worth all are fraud .
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Cluster Head and Senior Manager in Navi Mumbai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing to like in ICCC there is no job security.
Dislikes
They removed me without Notice without any performance issue. Also, They haven't provide salary. I recommend not join here at management level they took such decisions
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This job involves Travel Within Country.
Assistant Manager in Hyderabad / Secunderabad
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing I can mention
Dislikes
Less salary,high work pressure, no benefits,no.medical benefits, no secure for job, management is poor, poor infrastructure.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Sme Process Specialist in Noida
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
NA
Dislikes
I will suggest all of you don’t join this organisation because that’s the worst company if you join this organisation by mistake as soon as leave office environment or culture everything is worst they didn’t provide salary in time that’s the biggest issue in this organisation salary issue not growth in this organisation if you want give the resignation they didn’t approve they want you leave this organisation without serving notice period like expond...Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Team Lead Operations in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Only working with the office colleague is good
Dislikes
Not at all benefits in name PLI they cut the amount from your salary which in CTC and work culture not in a basic manner also. Higher management have words with cost cutting every time and don't give the salary on time Not recommended for joining there if you want enhance growth and salary part also
- Salary - Bad
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
BDA in Navi Mumbai
Full Time
Trading, Asset & Wealth Management Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I wanted a promotion about me.If I get a chance again I will definitely join this company so please can you help me
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
There the increment should have happened sooner but it is late, I don't like it.
- Job security - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
HR Manager in Noida
Full Time
Employee Relations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Overall Rating
Deputy Quality Training Manager in New Delhi
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Skill development - Good
Dislikes
- Work-life balance - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Sr.CCE in Navi Mumbai
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary on time
Dislikes
poor management
- Company culture - Poor
- HQ - Delhi/NCR, Delhi, India
- BPO
- 501-1k Employees (India)
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AmbitionBox has 9 ICCS reviews submitted by ICCS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ICCS is the right company for you. 83% of employees reported the working days at... ICCS as Rotational Shift. 63% employees reported the work timings at ICCS as Strict timing. Read more- Home >
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