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3.1

based on 686 Reviews

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ICCS Customer Service Executive Reviews

based on 28 reviews
Updated 10 Nov, 2024

Overall Rating

3.0/5
How AmbitionBox ratings work?

Category Ratings

2.7

Work Satisfaction

2.7

Skill development

2.6

Work-Life balance

2.5

Salary & Benefits

2.5

Job Security

2.4

Company culture

2.4

Promotions/Appraisal

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28 reviews found

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Discover interview dos and don'ts from real experiences

People also ask about ICCS's Customer Service Executives

Is ICCS a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.0 out of 5 from over 28 employee reviews, it's clear that most customer service executives have an average experience working at ICCS. Work Satisfaction holds the highest rating at 2.7, while career growth is rated the lowest amongst all factors at 2.4. Read reviews about work satisfaction and career growth on AmbitionBox.
Does ICCS pay their Customer Service Executives well?
According to AmbitionBox reviews, ICCS customer service executives rate their salary and benefits at 2.5 out of 5, based on 28 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about ICCS's customer service executives salaries here and to read reviews specifically about salary and benefits at ICCS for customer service executives, click here.
How is the work culture at ICCS for Customer Service Executives?
Work culture at ICCS for customer service executives is rated 2.4 out of 5 by 28 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at ICCS for customer service executives, click here.
How is the job security at ICCS for Customer Service Executives?
Based on 28 reviews on AmbitionBox, ICCS's customer service executives rate job security at 2.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at ICCS. To read reviews about job security at ICCS for customer service executives, click here.

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Gender Based Ratings for ICCS Customer Service Executive

based on 26 reviews
2.7
Rated by 5 Women

Rated 2.9 for Salary & Benefits and 2.9 for Career Growth

women
3.2
Rated by 21 Men

Rated 3.0 for Skill Development and 2.9 for Work Satisfaction

men

Working Days for ICCS Customer Service Executive

based on 28 reviews
Rotational Shift
64%
Monday to Saturday
21%
Alternate Saturday off
5%
Monday to Friday
5%
Other
5%

Work Timings for ICCS Customer Service Executive

based on 28 reviews
Strict (9am - 6pm)
Flexible timing
Strict (10am - 7pm)
29%
25%
23%
23% employees reported other strict timings

Shift Timings for ICCS Customer Service Executive

based on 28 reviews
Day shift
100%

Business Travel for ICCS Customer Service Executive

based on 28 reviews
No travel
61%
Within city
31%
Within country
8%
ICCS Customer Service Executive Salary
based on 86 salaries
₹1.1 L/yr - ₹4.2 L/yr
14% less than the average Customer Service Executive Salary in India
View more details
softskill
Job/Soft skill training
1 total response
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
stock
Stock options
0 total responses
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