ICCS is rated
3.0 out of 5 stars on
AmbitionBox, based on 28 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
ICCS is rated
3.0 out of 5 stars on
AmbitionBox, based on 28 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in ICCS Customer Service Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
28 reviews found
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Popular
Customer Service Executive in
Noida
Full Time
·
IT Security Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 10 Nov 2024
Likes
very bad company and rule regulation very most thives company
Dislikes
yes
Work Details
Work timings: Strict Timings
Customer Service Executive in
Noida (working remotely)
Full Time
·
Customer Success, Service & Operations - Other Department
i like the environment and support from team leaders.
Dislikes
i dont like the computer system not working well.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
New Delhi
Full Time
·
Sales Support & Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 05 Feb 2024
Likes
New office
Dislikes
Everything can be disliked
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Service Executive in
Noida
Voice / Blended Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 18 Jun 2022
Likes
It is good to work in that company. It is mental peace to work there. They also ijps to all candidates who fulfil there procedures. Every 6 months they used to promote you
Dislikes
The ER facility are literally bad.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Navi Mumbai
ghansoli Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 27 Jan 2022
Likes
time management is good.
Dislikes
there is many salary issue going in it.we everytime struggling to correct our attendance portal.week off not generated on time.
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Customer Service Executive in
Noida
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 20 Sep 2021
Likes
Company policies
Dislikes
Cafeteria shed can be extended to a certain extent so as to allow open space for special gatherings like birthdays, fair wells, etc.
Work Details
My job life is interesting. The team evolves by evolving each other & they are doing it well.
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Chennai
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Sep 2021
Likes
Working nature
Dislikes
Behavior of tl is good
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Hyderabad / Secunderabad
Dish Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 27 Jan 2021
Likes
Fully filled with partiality...... No discipline at all ... No respect...... Etc.,.......
Dislikes
About all nd about management
Work Details
To me nothing useful from iccs
Work days: Rotational Shift
(Strict Timings)
Customer Service Executive
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 20 Mar 2019
Likes
Trainers are good and they trained trainee properly, if you work with honesty than your job is secure 100%, After 6 months of joinong any associate is elligible for Internal job posting means carrer grow chances 90% , team leaders and senior management are good so if you want to leaen you can learn lots of things to them. If you clear the Ijp than its sure that your salary will increase, friendly enviroment,...Read More
Customer Service Executive in
Hyderabad / Secunderabad
Customer Service Support Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 Jul 2020
Likes
Bad work environment and culture.
Teammates are not supportive and management. There is no cafeteria and gaming arcade for chilling. Company policies are bad,appraisals are not fair and they will not give proper salary.
Work Details
Work days: Rotational Shift
(Strict Timings)
Customer Service Executive in
Hyderabad/kukatupally
Customer Support Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 27 May 2021
Likes
Thank you
Dislikes
Sorry
Work Details
Happy
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Mumbai
Customer Care Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 09 Oct 2020
Likes
Worst company ever please don't join this company,the company is more than hell
Dislikes
They even don't provide a cup of tea to there employee no proper management
Work Details
Worst
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Hyderabad / Secunderabad
Agency Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 29 Jul 2020
Likes
Good work teammates are supportive
Dislikes
Salary is decent but career growth is slow
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
People also ask about ICCS's Customer Service Executives
Is ICCS a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.0 out of 5 from over 28 employee reviews, it's clear that most customer service executives have an average experience working at ICCS. Work Satisfaction holds the highest rating at 2.7, while career growth is rated the lowest amongst all factors at 2.4. Read reviews about work satisfaction and career growth on AmbitionBox.
Does ICCS pay their Customer Service Executives well?
According to AmbitionBox reviews, ICCS customer service executives rate their salary and benefits at 2.5 out of 5, based on 28 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about ICCS's customer service executives salaries here and to read reviews specifically about salary and benefits at ICCS for customer service executives, click here.
How is the work culture at ICCS for Customer Service Executives?
Work culture at ICCS for customer service executives is rated 2.4 out of 5 by 28 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at ICCS for customer service executives, click here.
How is the job security at ICCS for Customer Service Executives?
Based on 28 reviews on AmbitionBox, ICCS's customer service executives rate job security at 2.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at ICCS. To read reviews about job security at ICCS for customer service executives, click here.
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ICCS Customer Service Executive Reviews by Locations