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ICCS Customer Service Executive Reviews

Updated 15 Feb, 2025
Overall Rating
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2.7/5
based on 29 reviews

Rating distribution

Category Ratings

2.5

Work satisfaction

2.4

Work-life balance

2.4

Skill development

2.3

Job security

2.3

Salary

2.2

Company culture

2.2

Promotions

What employees say about ICCS?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

64% employees reported

Strict (9am - 6pm)

Strict (9am - 6pm)

29% employees reported

No travel

No travel

61% employees reported

View more detailed insights

Gender based rating

2.7
female

Rated by Women

5 reviews

2.9
male

Rated by Men

22 reviews

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Top Mentions in ICCS Customer Service Executive Reviews
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29 reviews found

Sort by: Popular

Read ICCS Customer Service Executive Reviews based on locations

2.2
 Noida

 (15)

2.1
 Hyderabad / Secunderabad

 (4)

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People also ask about ICCS's Customer Service Executives

Is ICCS a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.7 out of 5 from over 29 employee reviews, it's clear that most customer service executives have a below average experience working at ICCS. Work satisfaction holds the highest rating at 2.5, while company culture is rated the lowest amongst all factors at 2.2.
Does ICCS pay their Customer Service Executives well?
According to AmbitionBox reviews, ICCS customer service executives rate their salary and benefits at 2.3 out of 5, based on 29 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about ICCS's customer service executives salaries here and to read reviews specifically about salary and benefits at ICCS for customer service executives, click here .
How is the work culture at ICCS for Customer Service Executives?
Work culture at ICCS for customer service executives is rated 2.2 out of 5 by 29 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction.
How is the job security at ICCS for Customer Service Executives?
Based on 29 reviews on AmbitionBox, ICCS's customer service executives rate job security at 2.3 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at ICCS.

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AmbitionBox has 29 ICCS reviews submitted by ICCS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ICCS is the right company for you. 64% of employees reported the working days a...t ICCS as Rotational Shift. 75% employees reported the work timings at ICCS as Strict timing. Read more
ICCS Office Photos
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ICCS Customer Service Executive Salary
based on 91 salaries
₹1.2 L/yr - ₹4.2 L/yr
10% less than the average Customer Service Executive Salary in India
View more details
Employee Benefits for ICCS Customer Service Executive
softskill
Job/Soft skill training
1 total response
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
stock
Stock options
0 total responses
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Compare ICCS with

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3.7
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3.5
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