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ICCS Reviews

Updated 6 Mar, 2025
Overall Rating
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3.1/5
based on 728 reviews

negative trend 16% below industry's average

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Rating distribution

Category Ratings

2.9

Company culture

2.9

Work-life balance

2.9

Skill development

2.8

Job security

2.8

Work satisfaction

2.7

Salary

2.6

Promotions

What employees say about ICCS?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

92% employees reported

Monday to Saturday

Monday to Saturday

44% employees reported

Flexible timing

Flexible timing

49% employees reported

No travel

No travel

70% employees reported

Gender based rating

3.0
female

Rated by Women

164 reviews

3.1
male

Rated by Men

495 reviews

ICCS is rated 3.1 out of 5 stars on AmbitionBox, based on 728 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with t ... Read more
ICCS is rated 3.1 out of 5 stars on AmbitionBox, based on 728 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

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 • 252 Reviews
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728 reviews found

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Top ICCS Interview Questions

Q1. if I give a topic to you could you explain about 2 minutes continuously
Q2. How do you Reset Admin Password, how to install windows os remotly.

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Q3. Translate these lines
Q4. What is your experience in discussing Key Performance Indicators (KPIs)?
Q5. What is water why it's important

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Latest ICCS Employee Reviews

View all
Business Process Quality
1.0

  •  posted on 06 Mar 2025

Dislikes:
everything
  • Salary - Bad
  • +6 more
Back Office
1.0

  •  posted on 03 Mar 2025

Dislikes:
First salary
  • Salary - Bad
  • +6 more
Voice / Blended
1.0

  •  posted on 03 Mar 2025

Dislikes:
Very poor company
  • Salary - Bad
  • +6 more
Learning and Development
5.0

  •  posted on 01 Mar 2025

Back Office
5.0

  •  posted on 28 Feb 2025

Read ICCS Reviews based on designations

2.5
 Customer Care Executive

 (69)

3.3
 Team Lead

 (25)

2.8
 Cce Executive

 (18)

2.7
 Customer Service Executive

 (16)

2.5
 Quality Analyst

 (13)

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People also ask about ICCS

Is ICCS a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 728 employee reviews, it's clear that most employees have an average experience working at ICCS. Company culture holds the highest rating at 2.9, while career growth is rated the lowest amongst all factors at 2.6. Read reviews about company culture and career growth on AmbitionBox.
How does ICCS’s employee rating compare to the industry average?
ICCS's employee rating of 3.1 out of 5 is below the industry average of 3.7 out of 5 for companies within the BPO sector. This rating suggests that ICCS faces some challenges in employee satisfaction compared to its industry peers. It indicates that while ICCS performs relatively well, there may be specific areas where improvements could be made to better align with or exceed the industry standard.
Does ICCS pay their employees well?
According to AmbitionBox reviews, ICCS employees rate their salary and benefits at 2.7 out of 5, based on 728 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about ICCS salaries here and to read reviews specifically about salary and benefits at ICCS, click here .
How is the work culture at ICCS?
Work culture at ICCS is rated 2.9 out of 5 by 728 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at ICCS, click here .
How is the job security at ICCS?
Based on 728 reviews on AmbitionBox, ICCS employees rate job security at 2.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at ICCS. To read reviews about job security at ICCS, click here .
Is work from home available at ICCS?
According to AmbitionBox, 3% of ICCS employees work from home permanently, 92% work from the office, and 5% follow a hybrid model, based on 84 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.
How do I get a job at ICCS?
To get a job at ICCS, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top ICCS interview questions and practice your responses to prepare thoroughly.

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Customer Care Executive
303 salaries
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₹0.9 L/yr - ₹4.2 L/yr

Team Lead
123 salaries
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₹1 L/yr - ₹5 L/yr

Customer Service Executive
91 salaries
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₹1.2 L/yr - ₹4.2 L/yr

Sales Executive
77 salaries
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₹1.1 L/yr - ₹3.8 L/yr

Cce Executive
71 salaries
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₹1.1 L/yr - ₹4 L/yr

Explore more salaries
joining
Joining bonus
3 total responses
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3 total responses
cab
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freemeal
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1 total response
+11 more benefits
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