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ICCS

3.1
based on 749 Reviews
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ICCS Reviews

Updated 9 Apr, 2025

Overall Rating

info
3.1/5
based on 749 reviews
negative trend

16% below industry's average

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Rating Distribution

Star
5

248 (33.1%)

Star
4

109 (14.6%)

Star
3

120 (16%)

Star
2

50 (6.7%)

Star
1

222 (29.6%)

Category Ratings

2.9
Company Culture
2.9
Work-Life Balance
2.9
Skill Development
2.9
Work Satisfaction
2.8
Job Security
2.7
Salary
2.6
Promotions

What employees say about ICCS?

Insights from employee reviews on AmbitionBox

Workplace insights

suitcase-color

Work from office

95% employees reported

spiral-calendar

Monday to Saturday

44% employees reported

timing

Flexible timing

49% employees reported

travel

No travel

70% employees reported

View more detailed insights

Gender based rating

3.1
female

Rated by Women

170 reviews

3.0
male

Rated by Men

510 reviews

ICCS is rated 3.1 out of 5 stars on AmbitionBox, based on 749 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the co... Read more
Detailed ICCS Employee Reviews
Oncospark India Private Limited
Balance isn't just a word; it's our way of life.
View all detailed ICCS employee reviews

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Explore Reviews by Department

View All
Customer Success, Service & Operations
3.1
 • 259  reviews
Sales & Business Development
2.6
 • 38  reviews
BFSI, Investments & Trading
3.1
 • 33  reviews
Human Resources
3.2
 • 21  reviews
Top Mentions in ICCS Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

749 reviews found

Sort By: Popular

Latest ICCS Employee Reviews

View All
Customer Support Executive in Inderpuri

Marketing

5.0

 • posted on 09 Apr 2025

Likes:

Job security and work life balance

Dislikes:

Nothing

Assistant Manager in Navi Mumbai, Maharashtra

Corporate Training

3.0

 • posted on 02 Apr 2025

Likes:

People and Work culture

Dislikes:

Job security & Promotion,

Manager quality in Bangalore / Bengaluru, Karnataka

Quality Assurance and Testing

1.0

 • posted on 08 Mar 2025

Likes:

Nothing

Dislikes:

everything

Read ICCS Reviews based on designations

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Jobs at ICCS

View All
FP&A - (MBA Finance Only Apply)
Noida
1 - 4 Yrs
Not Disclosed
Assistant Vice President Operations ll Mumbai
Mumbai
15 - 22 Yrs
Not Disclosed
Bpo Trainer
Thane +1
1 - 5 Yrs
Not Disclosed

People also ask about ICCS

Is ICCS a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 749 employee reviews, it's clear that most employees have an average experience working at ICCS. Company culture holds the highest rating at 2.9, while career growth is rated the lowest amongst all factors at 2.6. Read reviews about company culture and career growth on AmbitionBox.
How does ICCS’s employee rating compare to the industry average?
ICCS's employee rating of 3.1 out of 5 is below the industry average of 3.7 out of 5 for companies within the BPO sector. This rating suggests that ICCS faces some challenges in employee satisfaction compared to its industry peers. It indicates that while ICCS performs relatively well, there may be specific areas where improvements could be made to better align with or exceed the industry standard.
Does ICCS pay their employees well?
According to AmbitionBox reviews, ICCS employees rate their salary and benefits at 2.7 out of 5, based on 749 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about ICCS salaries here and to read reviews specifically about salary and benefits at ICCS, click here .
How is the work culture at ICCS?
Work culture at ICCS is rated 2.9 out of 5 by 749 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at ICCS, click here .
How is the job security at ICCS?
Based on 749 reviews on AmbitionBox, ICCS employees rate job security at 2.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at ICCS. To read reviews about job security at ICCS, click here .
Is work from home available at ICCS?
According to AmbitionBox, 3% of ICCS employees work from home permanently, 95% work from the office, and 2% follow a hybrid model, based on 87 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.
How do I get a job at ICCS?
To get a job at ICCS, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top ICCS interview questions and practice your responses to prepare thoroughly.

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 749 ICCS reviews submitted by ICCS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ICCS is the right company for you. 44% of employees reported the working days at ICCS as Monday to ...
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Our employees are our best ambassadors, and their feedback say it all.

ICCS Salaries in India

Customer Care Executive
277 salaries
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0.9 L/yr - ₹4.2 L/yr

Team Lead
118 salaries
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1.5 L/yr - ₹5 L/yr

Customer Service Executive
93 salaries
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1.1 L/yr - ₹4.2 L/yr

Sales Executive
79 salaries
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1.1 L/yr - ₹3.8 L/yr

Cce Executive
71 salaries
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1.1 L/yr - ₹4 L/yr

Employee Benefits at ICCS

Joining bonus

Joining bonus

3 total responses

International/On-site exposure

International/On-site exposure

3 total responses

Office cab/shuttle

Office cab/shuttle

2 total responses

Free meal

Free meal

1 total responses

+11 more benefits+11 more benefits
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