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3.1

based on 727 Reviews

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ICCS Reviews

Updated 28 Feb, 2025
Overall Rating
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3.1/5
based on 727 reviews

negative trend 16% below industry's average

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Rating distribution

Category Ratings

2.9

Company culture

2.9

Work-life balance

2.9

Skill development

2.8

Job security

2.8

Work satisfaction

2.7

Salary

2.6

Promotions

What employees say about ICCS?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

92% employees reported

Monday to Saturday

Monday to Saturday

44% employees reported

Flexible timing

Flexible timing

49% employees reported

No travel

No travel

70% employees reported

View more detailed insights

Gender based rating

3.0
female

Rated by Women

164 reviews

3.1
male

Rated by Men

494 reviews

ICCS is rated 3.1 out of 5 stars on AmbitionBox, based on 727 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with t ... Read more
ICCS is rated 3.1 out of 5 stars on AmbitionBox, based on 727 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Explore Reviews by Department

View All
Customer Success, Service & Operations
3.1
 • 251 Reviews
Sales & Business Development
2.7
 • 36 Reviews
BFSI, Investments & Trading
3.1
 • 32 Reviews
Human Resources
3.2
 • 21 Reviews
Engineering - Hardware & Networks
2.9
 • 15 Reviews
Finance & Accounting
3.1
 • 13 Reviews
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727 reviews found

Sort by: Popular

Sopra Steria

Success to our employee's well-being? A work-life balance that's simply unbeatable.

Our employees have rated us 4 for Work-Life Balance on AmbitionBox

Top ICCS Interview Questions

asked in Customer Care Executive interview
Q1. if I give a topic to you could you explain about 2 minutes continuously
View answers (3)
asked in Senior IT Executive interview
Q2. How do you Reset Admin Password, how to install windows os remotly.
View answer (1)

Get interview-ready with top interview questions

View all 16 questions
asked in Process Associate interview
Q3. Translate these lines
View answer (1)
asked in Team Lead interview
Q4. What is your experience in discussing Key Performance Indicators (KPIs)?
View answer (1)
asked in Promoter interview
Q5. What is water why it's important
View answers (2)
View All

Read ICCS Reviews based on designations

2.6
 Customer Care Executive

 (68)

3.3
 Team Lead

 (25)

2.8
 Cce Executive

 (18)

2.7
 Customer Service Executive

 (16)

2.5
 Quality Analyst

 (13)

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People also ask about ICCS

Is ICCS a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 727 employee reviews, it's clear that most employees have an average experience working at ICCS. Company culture holds the highest rating at 2.9, while career growth is rated the lowest amongst all factors at 2.6. Read reviews about company culture and career growth on AmbitionBox.
How does ICCS’s employee rating compare to the industry average?
ICCS's employee rating of 3.1 out of 5 is below the industry average of 3.7 out of 5 for companies within the BPO sector. This rating suggests that ICCS faces some challenges in employee satisfaction compared to its industry peers. It indicates that while ICCS performs relatively well, there may be specific areas where improvements could be made to better align with or exceed the industry standard.
Does ICCS pay their employees well?
According to AmbitionBox reviews, ICCS employees rate their salary and benefits at 2.7 out of 5, based on 727 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about ICCS salaries here and to read reviews specifically about salary and benefits at ICCS, click here .
How is the work culture at ICCS?
Work culture at ICCS is rated 2.9 out of 5 by 727 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at ICCS, click here .
How is the job security at ICCS?
Based on 727 reviews on AmbitionBox, ICCS employees rate job security at 2.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at ICCS. To read reviews about job security at ICCS, click here .
Is work from home available at ICCS?
According to AmbitionBox, 3% of ICCS employees work from home permanently, 92% work from the office, and 5% follow a hybrid model, based on 84 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.
How do I get a job at ICCS?
To get a job at ICCS, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top ICCS interview questions and practice your responses to prepare thoroughly.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 727 ICCS reviews submitted by ICCS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ICCS is the right company for you. 44% of employees reported the working days ...at ICCS as Monday to Saturday. 51% employees reported the work timings at ICCS as Strict timing. Read more

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ICCS Office Photos
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ICCS Salaries in India
Customer Care Executive
303 salaries
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₹0.9 L/yr - ₹4.2 L/yr

Team Lead
123 salaries
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₹1 L/yr - ₹5 L/yr

Customer Service Executive
91 salaries
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₹1.2 L/yr - ₹4.2 L/yr

Sales Executive
77 salaries
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₹1.1 L/yr - ₹3.8 L/yr

Cce Executive
71 salaries
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₹1.1 L/yr - ₹4 L/yr

Explore more salaries
Employee Benefits at ICCS
joining
Joining bonus
3 total responses
onsite
International/On-site exposure
3 total responses
cab
Office cab/shuttle
2 total responses
freemeal
Free meal
1 total response
+11 more benefits
Compare ICCS with

TCS

3.7
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Infosys

3.6
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Wipro

3.7
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HCLTech

3.5
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