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ICCS

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based on 727 Reviews

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ICCS Gurgaon / Gurugram Reviews

Updated 3 Dec, 2024

Overall Rating

3.9/5

based on 10 reviews

Rating distribution

5

6 (60.0%)

4

1 (10.0%)

3

3 (30.0%)

2

0 (0%)

1

0 (0%)

Category Ratings

4.3

Job security

3.8

Company culture

3.8

Skill development

3.7

Promotions

3.1

Salary

3.1

Work satisfaction

2.3

Work-life balance

What employees say about ICCS?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

66% employees reported

Flexible timing

25% employees reported

No travel

72% employees reported

View more detailed insights

Gender based rating

3.0

Rated by Women

1 reviews

4.9

Rated by Men

7 reviews

ICCS is rated 3.9 out of 5 stars on AmbitionBox, based on 10 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with th ... Read more

ICCS is rated 3.9 out of 5 stars on AmbitionBox, based on 10 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

10 reviews found

Sort by: Popular

Senior Executive HR & Administration in Gurgaon / Gurugram

Full Time

·

Compensation & Benefits Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 03 Dec 2024

Likes

Work life balance, supportive seniors

Job security - Good

Dislikes

Have to take multiple followup to close the task

Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Calling Agent in Gurgaon / Gurugram

Full Time

·

Sales Support & Operations Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

5.0

Company culture

2.0

Work-life balance

posted on 11 Jul 2024

Likes

Nice peoples & avarage environment

Company culture - Excellent

Dislikes

Very low salary in this company

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Poor

B.P.O in Gurgaon / Gurugram

Intern

·

Trading, Asset & Wealth Management Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

3.0

Work satisfaction

5.0

Company culture

2.0

Work-life balance

posted on 16 Jan 2024

Likes

Yas

Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Company culture - Excellent

Dislikes

There are no professional call in ICC's BPO and is service is not good that's why I don't want to do the job.

Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Top ICCS Interview Questions

asked in Customer Care Executive interview

Q1. if I give a topic to you could you explain about 2 minutes continuously

View answers (3)

asked in Senior IT Executive interview

Q2. How do you Reset Admin Password, how to install windows os remotly.

View answer (1)

Get interview-ready with top interview questions

View all 16 questions

asked in Process Associate interview

Q3. Translate these lines

View answer (1)

asked in Team Lead interview

Q4. What is your experience in discussing Key Performance Indicators (KPIs)?

View answer (1)

asked in Promoter interview

Q5. What is water why it's important

View answers (2)

Assistant Manager in Gurgaon / Gurugram

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Jan 2021

Likes

Great place to work and develop your professional skill and career.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

Interesting

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Gurgaon / Gurugram

CCE Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

2.0

Skill development

2.0

Job security

1.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 02 Apr 2020

Likes

They asked us to stay home if we are having issue in breathing.

Salary - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

They don't provide sanitizers.

Skill development - Poor
Job security - Poor
Promotions - Bad

Work Details

I am a customer care executive.

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Call Center Executive in Gurgaon / Gurugram

Sector 16 IDC Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

2.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 13 May 2019

Likes

I like to do all kinds.First all i am ICCS agent .I both are has worked Inbound and outbount agent. Now i am a Supervisor working in ICCS.

Skill development - Excellent
Job security - Good
Work satisfaction - Good

Dislikes

I am working ICCS company In 18 month no salary increase.

Promotions - Poor

Work Details

i am a as supervisor.

Work timings: Strict Timings

Work related travel: This is a desk job.

Know more about ICCS Gurgaon / Gurugram

Team Lead Operations in Gurgaon / Gurugram

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 20 Dec 2018

Likes

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Overall Rating

Excellent

You are reading trusted reviews. Keep reading to find out more about ICCS.

Assistant Manager Operations in Gurgaon / Gurugram

Sales Support & Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 02 Apr 2018

Likes

Work environment

Skill development - Good
Work-life balance - Good

Dislikes

Work life balance

Work Details

Good

Work days: Rotational Shift (Flexible Timings)

Discover interview dos and don'ts from real experiences

Telecalling Executive in Gurgaon / Gurugram

CCE Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Salary

1.0

Skill development

5.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 24 Aug 2019

Likes

ICCS is only a timepass job. I didn't learn anything.

Job security - Excellent

Dislikes

There was no discipline.

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Senior Operations Manager in Gurgaon / Gurugram

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 16 May 2018

Likes

Management insight towards process is good specially ops head and Director

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Manpower was a challenge where ops did not get proper turn to select resources for advisor only rest is ok

Work Details

Was excellent

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Return to all reviews

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Jobs at ICCS

Sales Team Lead

Noida

1-5 Yrs

₹ 1.75-3 LPA

200 openings Tamil Voice process-TNEB Customer care-Mount road-Chennai

Chennai

0-1 Yrs

₹ 1-1.25 LPA

Noida

0-1 Yrs

₹ 0.5-2.5 LPA

100 Openings-Tamil Voice Process-Sholinganallur-Chennai

Chennai

0-1 Yrs

₹ 1-1.25 LPA

Administration Assistant Manager

Noida

5-10 Yrs

₹ 5-7 LPA

Noida

8-12 Yrs

₹ 9-14 LPA

Noida

7-10 Yrs

₹ 6-10 LPA

Associate Vice President Quality

Mumbai

14-20 Yrs

₹ 16-18 LPA

Bangalore / Bengaluru

1-5 Yrs

₹ 4-4.5 LPA

Key Accounts Manager

Bangalore / Bengaluru

2-5 Yrs

₹ 7.5-10 LPA

More about working at ICCS

HQ - Delhi/NCR, Delhi, India
BPO
501-1k Employees (India)

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ICCS Reviews by Locations

ICCS Noida Reviews
ICCS New Delhi Reviews
ICCS Hyderabad / Secunderabad Reviews
ICCS Navi Mumbai Reviews
ICCS Chennai Reviews
ICCS Mumbai Reviews
ICCS Mysuru / Mysore Reviews
ICCS Bangalore / Bengaluru Reviews
ICCS Greater Noida Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 10 ICCS reviews submitted by ICCS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ICCS is the right company for you. 66% of employees reported the working days a...t ICCS as Monday to Saturday. 75% employees reported the work timings at ICCS as Strict timing. Read more

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ICCS Gurgaon / Gurugram Reviews

ICCS Office Photos

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ICCS Salaries in Gurgaon / Gurugram

Customer Support Executive 3 salaries	Unlock ₹2 L/yr - ₹2.7 L/yr
Operations Manager 3 salaries	Unlock ₹5.1 L/yr - ₹6.1 L/yr
Dialer Administrator 3 salaries	Unlock ₹4 L/yr - ₹4.3 L/yr
Team Lead Operations 3 salaries	Unlock ₹2.4 L/yr - ₹3.2 L/yr
Sales Executive 2 salaries	Unlock ₹2.2 L/yr - ₹3 L/yr

Explore more salaries

Employee Benefits at ICCS Gurgaon / Gurugram

International/On-site exposure

1 total response

Job/Soft skill training

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

View All

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