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Customer Care Executive interview
Q1. if I give a topic to you could you explain about 2 minu ... read more
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Customer Care Executive interview
Q2. What difference between inbound and outbound
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Customer Care Executive interview
Q3. How to control yourself with angry customers
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Customer Care Executive Jobs at ICCS
People also ask about ICCS's Customer Care Executives
Is ICCS a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.7 out of 5 from over 123 employee reviews, it's clear that most customer care executives have a below average experience working at ICCS. Skill development holds the highest rating at 2.6, while salary & benefits is rated the lowest amongst all factors at 2.3. Read reviews about skill development and salary & benefits on AmbitionBox.
Does ICCS pay their Customer Care Executives well?
According to AmbitionBox reviews, ICCS customer care executives rate their salary and benefits at 2.3 out of 5, based on 123 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about ICCS's customer care executives salaries here and to read reviews specifically about salary and benefits at ICCS for customer care executives, click here.
How is the work culture at ICCS for Customer Care Executives?
Work culture at ICCS for customer care executives is rated 2.6 out of 5 by 123 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at ICCS for customer care executives, click here.
How is the job security at ICCS for Customer Care Executives?
Based on 123 reviews on AmbitionBox, ICCS's customer care executives rate job security at 2.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at ICCS. To read reviews about job security at ICCS for customer care executives, click here.
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ICCS Customer Care Executive Reviews by Locations
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Gender Based Ratings for ICCS Customer Care Executive
based on 113 reviews
Rated by 30
Women
Rated by 83
Men
Working Days for ICCS Customer Care Executive
based on 123 reviews
Monday to Saturday
38%
Rotational Shift
37%
Other
11%
Monday to Friday
10%
Alternate Saturday off
4%
Work Timings for ICCS Customer Care Executive
based on 123 reviews
Flexible timing
Strict (9am - 6pm)
Strict (10am - 7pm)
47%
7%
7%
39% employees reported other strict timings
Shift Timings for ICCS Customer Care Executive
based on 123 reviews
Day shift
Night shift
95%
5%
Business Travel for ICCS Customer Care Executive
based on 123 reviews
No travel
78%
Within city
21%
Within country
1%
20%
less
than the average Customer Care Executive Salary in India
View more details
Office cab/shuttle
2 total
responses
Joining bonus
1 total
response
Child care facility
2 total
responses
Job/Soft skill training
8 total
responses
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