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3.6

based on 5.6k Reviews

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Hexaware Technologies Customer Care Executive Reviews

based on 38 reviews
Updated 14 Nov, 2024

Overall Rating

3.4/5
How AmbitionBox ratings work?

Category Ratings

3.1

Work-Life balance

3.1

Company culture

2.9

Skill development

2.9

Job Security

2.7

Promotions/Appraisal

2.7

Work Satisfaction

2.7

Salary & Benefits

Top Mentions in Hexaware Technologies Customer Care Executive Reviews

38 reviews found

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Career Growth
2w
a system engineer
New Job Anxiety?
Hey all I recently got an offer from a company as it offered me a 60-70 % hike over my current company which was about to secure a job. I am having 3 years of experience in SAP BW domain and mostly and in this I have worked for 1.6 years in BW support and that too in night shifts where there is not much work. I started preparing interviews and cleared them and now got an offer and I put my notice and my last working day was next week. Now coming to the main part even though I'm good about most part having less real time experience and exposure is freaking me out and what will be the new company expectations and I decided to work hard to learn all the details it's just the hands on I'm not sure. With in mean time I'll be preparing in that company I mean once I join should I need to tell my lead or manager that this is at where am I and should I just bluff them as i know everything. Any suggestions please...the joining date is around the corner which gives me more anxiety
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People also ask about Hexaware Technologies's Customer Care Executives

Is Hexaware Technologies a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.4 out of 5 from over 38 employee reviews, it's clear that most customer care executives have an average experience working at Hexaware Technologies. Work-Life balance holds the highest rating at 3.1, while salary & benefits is rated the lowest amongst all factors at 2.7. Read reviews about work-life balance and salary & benefits on AmbitionBox.
Does Hexaware Technologies pay their Customer Care Executives well?
According to AmbitionBox reviews, Hexaware Technologies customer care executives rate their salary and benefits at 2.7 out of 5, based on 38 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Hexaware Technologies's customer care executives salaries here and to read reviews specifically about salary and benefits at Hexaware Technologies for customer care executives, click here.
How is the work culture at Hexaware Technologies for Customer Care Executives?
Work culture at Hexaware Technologies for customer care executives is rated 3.1 out of 5 by 38 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Hexaware Technologies for customer care executives, click here.
How is the job security at Hexaware Technologies for Customer Care Executives?
Based on 38 reviews on AmbitionBox, Hexaware Technologies's customer care executives rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Hexaware Technologies. To read reviews about job security at Hexaware Technologies for customer care executives, click here.

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Hexaware Technologies Customer Care Executive Reviews by Locations

Hexaware Technologies Reviews by Designations

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AmbitionBox has 38 Hexaware Technologies reviews submitted by Hexaware Technologies employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Hexaware Technologies is the right company for you. ... 60% of employees reported the working days at Hexaware Technologies as Rotational Shift. 56% employees reported the work timings at Hexaware Technologies as Flexible timing. Read more

Gender Based Ratings for Hexaware Technologies Customer Care Executive

based on 38 reviews
3.4
Rated by 15 Women

Rated 3.3 for Work-Life Balance and 3.2 for Company Culture

women
3.5
Rated by 23 Men

Rated 3.0 for Company Culture and 3.0 for Skill Development

men

Working Days for Hexaware Technologies Customer Care Executive

based on 38 reviews
Rotational Shift
60%
Monday to Friday
23%
Monday to Saturday
10%
Other
7%

Work Timings for Hexaware Technologies Customer Care Executive

based on 38 reviews
Flexible timing
Strict (5pm - 3am)
Strict (9am - 6pm)
56%
7%
7%
30% employees reported other strict timings

Shift Timings for Hexaware Technologies Customer Care Executive

based on 38 reviews
Day shift
Night shift
75%
25%

Business Travel for Hexaware Technologies Customer Care Executive

based on 38 reviews
No travel
65%
Within city
31%
Within country
4%
Hexaware Technologies Customer Care Executive Salary
based on 120 salaries
₹1.3 L/yr - ₹3.5 L/yr
14% less than the average Customer Care Executive Salary in India
View more details
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