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3.0

based on 734 Reviews

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ICCS Customer Care Executive New Delhi Reviews

Updated 3 Mar, 2025
Overall Rating
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2.7/5
based on 11 reviews

Rating distribution

Category Ratings

2.6

Work-life balance

2.1

Skill development

1.9

Company culture

1.9

Job security

1.9

Work satisfaction

1.7

Salary

1.7

Promotions

What employees say about ICCS?

Insights from employee reviews on AmbitionBox

Workplace insights

Flexible timing

Flexible timing

60% employees reported

No travel

No travel

100% employees reported

View more detailed insights

Gender based rating

1.4
female

Rated by Women

3 reviews

3.8
male

Rated by Men

8 reviews

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11 reviews found

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Top ICCS Customer Care Executive Interview Questions

asked in Customer Care Executive interview
Q1. if I give a topic to you could you explain about 2 minutes continuously
View answers (3)
asked in Customer Care Executive interview
Q2. What difference between inbound and outbound
View answer (1)
asked in Customer Care Executive interview
Q3. How to control yourself with angry customers
View answer (1)
asked in Customer Care Executive interview
Q4. How can handle customer
View answer (1)
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Interview Tips & Stories
2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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ICCS Customer Care Executive Reviews by Locations

ICCS New Delhi Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 ICCS reviews submitted by ICCS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ICCS is the right company for you. 60% employees reported the work t...imings at ICCS as Flexible timing. Read more
ICCS Customer Care Executive Salaries in New Delhi
based on 128 salaries
₹0.9 L/yr - ₹3.8 L/yr
19% less than the average Customer Care Executive Salary in India
View more details
Employee Benefits for ICCS Customer Care Executive New Delhi
meal
Cafeteria
1 total response
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
stock
Stock options
0 total responses
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