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ICCS

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3.1

based on 725 Reviews

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Reviews
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ICCS Customer Care Executive New Delhi Reviews

Updated 8 Oct, 2024

Overall Rating

2.9/5

based on 10 reviews

Rating distribution

3 (30.0%)

2 (20.0%)

0 (0%)

3 (30.0%)

Category Ratings

2.9

Work-life balance

2.4

Skill development

2.1

Company culture

2.1

Work satisfaction

2.0

Job security

1.9

Salary

1.9

Promotions

What employees say about ICCS?

Insights from employee reviews on AmbitionBox

Workplace insights

Flexible timing

60% employees reported

View more detailed insights

Gender based rating

1.4

Rated by Women

3 reviews

4.8

Rated by Men

7 reviews

ICCS is rated 2.9 out of 5 stars on AmbitionBox, based on 10 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with t ... Read more

ICCS is rated 2.9 out of 5 stars on AmbitionBox, based on 10 company reviews.This rating reflects a below average employee experience, indicating poor satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

10 reviews found

Sort by: Popular

Customer Care Executive in New Delhi

Full Time

Customer Success, Service & Operations - Other Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 08 Oct 2024

Likes

Management is also not good

Dislikes

This is the worst company I have joined.... Really... I completed my notice period on 15th July 2024 It's been more than 45 working days and company denying to credit my remaining amount and issue my reliving letter. They said will get the amount aftre 1 month from now. I met ER but ER team is useless.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Care Executive in New Delhi (working remotely)

Part Time

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

Salary

Skill development

Job security

Promotions

Work satisfaction

Company culture

5.0

Work-life balance

posted on 10 Dec 2023

Likes

Work-life balance - Excellent

Overall Rating

Customer Care Executive in New Delhi

CSR & Sustainability Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Salary

4.0

Skill development

2.0

Job security

2.0

Promotions

1.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 08 Jun 2021

Likes

Overall it is a good experience to work in this company

Skill development - Good

Dislikes

Salary - Bad
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Poor

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Care Executive in New Delhi

Accounting & Taxation Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

2.0

Job security

3.0

Promotions

4.0

Work satisfaction

1.0

Company culture

5.0

Work-life balance

posted on 16 Aug 2018

Likes

Overall

Salary - Excellent
Skill development - Excellent
Work satisfaction - Good
Work-life balance - Excellent

Dislikes

Anil & vijay

Job security - Poor
Company culture - Bad

Work Details

Work timings: Flexible Timings

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Customer Care Executive in New Delhi

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 29 Jan 2020

Likes

teammates were amezing and were always supportive, salary was avg,work environment was quite good.overall good for any job seekers.

Skill development - Good
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

Job equipment was not working properly sometimes.

Salary - Bad

Work Details

I worked over there for Atleast 6 months in nykaa process and work environment was good my team leader was amazing as well as my meneger. Thay helped me out in difficult situation I learnt a lot from there as a customer care executive. It was amazing.

Work days: Rotational Shift (Flexible Timings)

Customer Care Executive in New Delhi

Customer Care Service Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 10 Sep 2021

Likes

It was completely exploit

Dislikes

It was completely unsatisfied about job security and salary structure

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in New Delhi

CCE Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

1.0

Work-life balance

posted on 27 May 2019

Likes

Nothing...

Dislikes

Everything....

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Poor
Work-life balance - Bad

You are reading trusted reviews. Keep reading to find out more about ICCS.

Customer Care Executive in New Delhi

Business Process Outsourcing Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 09 Apr 2021

Likes

Nothing

Dislikes

Everything

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Poor

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Care Executive in New Delhi

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Dec 2023

Likes

1.) Firstly

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Customer Care Executive in New Delhi

Full Time

Life Insurance Department

3.0

posted on 02 Feb 2024

Overall Rating

Return to all reviews

Top trending discussions

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Career Advice

a consultant

Hi Everyone, I need your advice on selecting the right company. My top priorities are work-life balance and job security. Below are the offers I have: Capgemini – 24 LPA (21.5 LPA Fixed + 2 LPA Variable) Happiest Minds – 22.5 LPA (Fixed) Experience: 8 Years

Which one to choose

Capgemini

Happiest mind

9 participants . poll closed

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Customer Care Executive Jobs at ICCS

View all

Customer Care Executive

Noida, Uttarkashi +1

0-4 Yrs

₹ 0.5-2.25 LPA

More about working at ICCS

HQ - Delhi/NCR, Delhi, India
BPO
501-1k Employees (India)

Tell us how to improve this page.

ICCS Customer Care Executive Reviews by Locations

ICCS Customer Care Executive Noida Reviews
ICCS Customer Care Executive Hyderabad / Secunderabad Reviews
ICCS Customer Care Executive Chennai Reviews

ICCS New Delhi Reviews by Designations

ICCS Cce Executive New Delhi Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 10 ICCS reviews submitted by ICCS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if ICCS is the right company for you. 60% employees reported the work t...imings at ICCS as Flexible timing. Read more