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ICCS Customer Care Executive Noida Reviews

Updated 8 Oct, 2024
Overall Rating
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2.7/5
based on 52 reviews

Rating distribution

Category Ratings

2.8

Skill development

2.7

Company culture

2.7

Work-life balance

2.6

Work satisfaction

2.5

Job security

2.5

Salary

2.4

Promotions

What employees say about ICCS?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

Rotational Shift

39% employees reported

Flexible timing

Flexible timing

56% employees reported

No travel

No travel

76% employees reported

Gender based rating

3.4
female

Rated by Women

12 reviews

2.7
male

Rated by Men

38 reviews

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Top Mentions in ICCS Customer Care Executive Noida Reviews

52 reviews found

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Top ICCS Customer Care Executive Interview Questions

Q1. if I give a topic to you could you explain about 2 minutes continuously
Q2. What difference between inbound and outbound
Q3. How to control yourself with angry customers
Q4. How can handle customer
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Customer Care Executive Jobs at ICCS

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People also ask about ICCS, Noida Customer Care Executives

Is ICCS, Noida a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.7 out of 5 from over 52 employee reviews, it's clear that most customer care executives have a below average experience working at ICCS, Noida. Skill development holds the highest rating at 2.8, while career growth is rated the lowest amongst all factors at 2.4.
Does ICCS, Noida pay their Customer Care Executives well?
According to AmbitionBox reviews, ICCS, Noida customer care executives rate their salary and benefits at 2.5 out of 5, based on 52 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about ICCS, Noida's customer care executives salaries here and to read reviews specifically about salary and benefits at ICCS, Noida for customer care executives, click here .
How is the work culture at ICCS, Noida for Customer Care Executives?
Work culture at ICCS, Noida for customer care executives is rated 2.7 out of 5 by 52 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at ICCS, Noida for customer care executives, click here .
How is the job security at ICCS, Noida for Customer Care Executives?
Based on 52 reviews on AmbitionBox, ICCS, Noida's customer care executives rate job security at 2.5 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at ICCS, Noida.

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ICCS Customer Care Executive Salaries in Noida
based on 92 salaries
₹1 L/yr - ₹3.8 L/yr
17% less than the average Customer Care Executive Salary in India
View more details
cab
Office cab/shuttle
1 total response
childCareBenefits
Child care facility
1 total response
softskill
Job/Soft skill training
5 total responses
meal
Cafeteria
1 total response
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