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Hexaware Technologies Customer Support Executive Interview Questions and Answers

Updated 19 Jul 2024

Hexaware Technologies Customer Support Executive Interview Experiences

4 interviews found

Customer Support Executive Interview Questions & Answers

user image Anonymous

posted on 19 Jul 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. Education and experience
    • Add your answer
Round 2 - Behavioral 

(1 Question)

  • Q1. Any random topic
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be patient with the waiting time. If you have good communication skills, it is enough.

Customer Support Executive Interview Questions & Answers

user image Anonymous

posted on 10 Mar 2023

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Explain about the infrastructure,Admin and Management.
    • Add your answer
  • Q2. Tell something about your institution and day today activity.
    • Add your answer
  • Q3. What is the Progress Report on Daily Basis and Updates.
  • Ans. 

    Daily progress reports and updates are essential for effective customer support.

    • Daily progress reports should include a summary of the previous day's activities and any outstanding issues.

    • Updates should be provided regularly to keep customers informed of any changes or developments.

    • Reports and updates should be clear, concise, and easy to understand.

    • Examples of updates include status updates on ongoing issues, new prod...

    • Answered by AI
    Add your answer
Round 3 - Technical 

(2 Questions)

  • Q1. Explain the benefits of the educational institutions
  • Ans. 

    Educational institutions provide numerous benefits to individuals and society as a whole.

    • Educational institutions equip individuals with knowledge and skills necessary for personal and professional growth.

    • They provide opportunities for socialization and networking.

    • Educational institutions contribute to the development of a skilled workforce, which in turn boosts the economy.

    • They promote research and innovation, leading...

    • Answered by AI
    Add your answer
  • Q2. Explain the beautiful timein your institution.
  • Ans. 

    The most beautiful time in my institution was during the annual cultural fest.

    • The entire campus was decorated with colorful lights and vibrant decorations.

    • Students from different departments came together to showcase their talents in various competitions.

    • There were dance performances, music concerts, and even a fashion show.

    • The atmosphere was filled with excitement and enthusiasm.

    • It was a great opportunity for students...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be sincerely and dedication to wards your work.Carey resume and do Certification, Explain in detail.

Customer Support Executive Interview Questions Asked at Other Companies

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Q1. Understanding customer problems,whT i know about BPO nd how they ... read more
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Q2. If customer is angry how can you make him understand
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asked in Teleperformance
Q3. Customer satisfaction how can you provide.
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asked in Tech Mahindra
Q4. Do you have aadhaar card with phone number linked with it?
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asked in Tech Mahindra
Q5. 1.what is customer support?
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Customer Support Executive Interview Questions & Answers

user image Nayan Kawade

posted on 20 Apr 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about urself
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Make it last option

Customer Support Executive Interview Questions & Answers

user image Anonymous

posted on 7 Oct 2022

I applied via Campus Placement and was interviewed in Apr 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Introduce yourself ,here the interviewer asked me to introduce myself where more question were base on what i said in my introduction
    • Add your answer
  • Q2. Asked about my hobby ,i said reading therefore they asked fav book ,author name ,publication and one motivation you get after reading the book
    • Add your answer
  • Q3. They were mostly checking my English since i am in my final year so they asked for my subject which i am studying currently.
    • Add your answer
Round 3 - HR 

(2 Questions)

  • Q1. Introduce yourself again same question .
    • Add your answer
  • Q2. We discussed joining date ,availability and are you willing to relocate to new area
    • Add your answer
Round 4 - conversational /versant round 

(1 Question)

  • Q1. Machine enable test ,done on versant app where most question are vocabulary related others are what if type question where a situation is given and you have to answer
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not hesitate ,even if you don't know think and answer something

Hexaware Technologies interview questions for designations

 Customer Support Associate

 (1)

 Customer Care Executive

 (7)

 Customer Service Executive

 (3)

 Senior Customer Executive

 (1)

 Senior Customer Service Executive

 (3)

 Customer Service Associate

 (1)

 Customer Service Representative

 (1)

 Technical Support Analyst

 (1)

Customer Support Executive Jobs at Hexaware Technologies

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Interview questions from similar companies

Senior Executive Interview Questions & Answers

Optum Global Solutions user image Anonymous

posted on 28 Oct 2020

I applied via Referral and was interviewed before Oct 2019. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Related to AR profile like on denials in medical billing
    • Add your answer
  • Q2. Related my previous experience
    • Add your answer
  • Q3. Stability
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident & positive whoever face your interview

Senior Executive Interview Questions & Answers

Optum Global Solutions user image

posted on 22 Jun 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

English, Mathematics, Computers

Round 3 - One-on-one 

(1 Question)

  • Q1. All about your previous experience, why do you want to join Optum, understanding of claims and healthcare.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and good luck. Prepare yourself well for aptitude test.

Senior Executive Interview Questions & Answers

Optum Global Solutions user image manish verma

posted on 29 Aug 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Aug 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Included math,english, reasoning

Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about health insurance
    • Add your answer
  • Q2. Why we hire you
  • Ans. 

    I bring a unique combination of experience, skills, and leadership qualities that will drive success for the company.

    • Proven track record of successfully leading teams and achieving business goals

    • Strong strategic planning and decision-making skills

    • Excellent communication and interpersonal abilities

    • Innovative thinker with a focus on driving growth and profitability

    • Passionate about driving organizational success and foste

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive in front of interviewer

Senior Executive Interview Questions & Answers

Optum Global Solutions user image Anonymous

posted on 7 Jan 2021

Interview Questionnaire 

3 Questions

  • Q1. They asked to tell something about myself it's a general question..
    • Add your answer
  • Q2. Why did you quit your previous job
    • Add your answer
  • Q3. Why should we hire you
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Depending on our necessity and need we should handle the interview situation.... All the best to all.....

Senior Executive Interview Questions & Answers

Sutherland Global Services user image Anonymous

posted on 24 Nov 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Tel me about self experience, looking for communication
    • Add your answer
  • Q2. Previous experience ,where r u coming from
    • Add your answer
  • Q3. Nothing salary discussion
    • Add your answer
Round 3 - Group Discussion 

General topic continues speaking expectations

Interview Preparation Tips

Interview preparation tips for other job seekers - They looking for excellent communication, looking for Chennai candidate

Senior Executive Interview Questions & Answers

Sutherland Global Services user image

posted on 12 Feb 2022

I applied via Recruitment Consulltant and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Personal details asked.
    • View 1 more answer
  • Q2. How did I get to know about the job opportunity
    • View 1 more answer
Round 2 - One-on-one 

(3 Questions)

  • Q1. Every question possible.
    • Add your answer
  • Q2. I was asked about Salary expectation.
    • View 1 more answer
  • Q3. Can I join immediately
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you want to have fun and don't want job security,then one can work there.
More about working at Hexaware Technologies

Hexaware Technologies Interview FAQs

How many rounds are there in Hexaware Technologies Customer Support Executive interview?
Hexaware Technologies interview process usually has 2-3 rounds. The most common rounds in the Hexaware Technologies interview process are Technical, Resume Shortlist and One-on-one Round.
How to prepare for Hexaware Technologies Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Hexaware Technologies. The most common topics and skills that interviewers at Hexaware Technologies expect are inbound voice process, International Voice Process, Customer Service, Bpo Voice and Customer Handling.
What are the top questions asked in Hexaware Technologies Customer Support Executive interview?

Some of the top questions asked at the Hexaware Technologies Customer Support Executive interview -

  1. What is the Progress Report on Daily Basis and Updat...read more
  2. Explain the benefits of the educational instituti...read more
  3. they were mostly checking my English since i am in my final year so they asked...read more

Tell us how to improve this page.

Hexaware Technologies Interviews By Designations

Interview Questions for Popular Designations

Hexaware Technologies Customer Support Executive Interview Process

based on 6 interviews

Interview experience

4.2
  
Good
View more
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Hexaware Technologies Customer Support Executive Salary
based on 180 salaries
₹1 L/yr - ₹4.3 L/yr
18% less than the average Customer Support Executive Salary in India
View more details

Hexaware Technologies Customer Support Executive Reviews and Ratings

based on 36 reviews

3.3/5

Rating in categories

3.3

Skill development

3.1

Work-life balance

3.2

Salary

3.3

Job security

3.4

Company culture

2.9

Promotions

3.2

Work satisfaction

Explore 36 Reviews and Ratings
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Immediate Joining | International Process | Customer Support Executive

Thane,

Navi Mumbai

+1

0-4 Yrs

₹ 2-4 LPA

Customer Support Executive

Mumbai

0-5 Yrs

₹ 1.25-4.25 LPA

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