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ICCS Customer Service Executive Interview Questions and Answers
ICCS Customer Service Executive Interview Experiences
3 interviews found
Anonymous
(2 Questions)
- Q1. What is your name and about your self
- Q2. Previous day routine
- Ans.
My previous day routine involved handling customer inquiries, resolving issues, and providing excellent service.
Started the day by checking emails and voicemails for any customer inquiries
Responded to customer inquiries via phone, email, or chat
Resolved customer issues and complaints in a timely and professional manner
Provided product information and assistance to customers
Maintained accurate records of customer intera
Ascent test for English
Interview Preparation Tips
I applied via Apna Jobs and was interviewed in Apr 2022. There was 1 interview round.
(5 Questions)
- Q1. Normal Daily life work Balance questions
- Q2. What are you doing today before came for interview
- Q3. What are your skill to grow up you for any company
- Ans.
My skills in communication, problem-solving, and adaptability make me a valuable asset to any company.
Excellent communication skills to interact with customers and colleagues
Strong problem-solving skills to resolve customer issues efficiently
Adaptability to changing situations and willingness to learn new skills
Ability to work well under pressure and meet deadlines
Positive attitude and team player mentality
Proficient i...
- Q4. What are your last qualifications
- Ans.
I have a Bachelor's degree in Business Administration and a certification in Customer Service.
Bachelor's degree in Business Administration
Certification in Customer Service
- Q5. Why you want to join this company
- Ans.
I am excited to join this company because of its reputation for excellent customer service and commitment to employee development.
I have researched the company and am impressed by its customer-centric approach
I am excited about the opportunity to work with a team of dedicated professionals
I am looking for a company that values employee growth and development
I believe my skills and experience align well with the company...
Interview Preparation Tips
- D. C. A
Interview Questionnaire
1 Question
- Q1. Tell me something about your self
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Anitha A
I applied via Indeed and was interviewed in Feb 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Self introduction and kilometer radius to provide a cab and salary because they will provide less
Interview Preparation Tips
I applied via Naukri.com and was interviewed in May 2020. There were 5 interview rounds.
Interview Questionnaire
5 Questions
- Q1. 1. If you are experienced, They'll ask you regarding the projects that you have worked for.
- Q2. 2. There would be some questions regarding the project which you would be working with the co.
- Q3. 3. The operations manager would come in, and ask for some personal experience with the previous employer of yours.
- Q4. 4. Client Round - The client would ask about the memorable experience in any project that you have worked for.
- Q5. Amswer as per the experience.
Interview Preparation Tips
Try getting some assistance and test yourself for the versant round. I think that would be the most critical part of the interview.
Selected
I applied via Job Fair and was interviewed in Feb 2023. There were 2 interview rounds.
(2 Questions)
- Q1. Tell me about your self
- Q2. Why should we hire you
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed in Jun 2024. There was 1 interview round.
(2 Questions)
- Q1. Customer executive means
- Q2. Introduce yourself
Interview Preparation Tips
- Customer Service
Shaik Afreen
Selected
I appeared for an interview before Feb 2024.
Genral knowledge questions, communication skills
(2 Questions)
- Q1. Something about your self
- Q2. Work experience
I applied via Walk-in and was interviewed before Apr 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Why do you want to work in BPO
- Q2. What do you know about our company
Interview Preparation Tips
Selected
I applied via Jobs .bg and was interviewed in Sep 2023. There were 4 interview rounds.
(4 Questions)
- Q1. Why Alorica and how?
- Q2. It is new opportunity for me !
- Q3. Customer Service experience?
- Q4. Do you like being on the phone with clients?
Information exchange
(1 Question)
- Q1. Documentation included as lot
Interview Preparation Tips
- Fashion!
ICCS Interview FAQs
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ICCS Interviews By Designations
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ICCS Customer Service Executive Interview Process
based on 1 interview
Interview experience
Customer Service Executive Interview Questions from Similar Companies
ICCS Customer Service Executive Reviews and Ratings
based on 29 reviews
Rating in categories
|
Customer Care Executive
315
salaries
|  ₹0.9 L/yr - ₹4 L/yr |
|
Team Lead
124
salaries
| ₹1 L/yr - ₹5 L/yr |
|
Customer Service Executive
93
salaries
| ₹1.1 L/yr - ₹4.2 L/yr |
|
Sales Executive
77
salaries
| ₹1.1 L/yr - ₹3.8 L/yr |
|
Cce Executive
71
salaries
| ₹1.1 L/yr - ₹4 L/yr |
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