Upload Button Icon Add office photos

Filter interviews by

Credence Resource Management Interview Questions, Process, and Tips

Updated 30 Jan 2025

Top Credence Resource Management Interview Questions and Answers

View all 10 questions

Credence Resource Management Interview Experiences

Popular Designations

30 interviews found

Data Analyst Interview Questions & Answers

user image Samadhan Tangde

posted on 25 Jan 2025

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I was interviewed in Jul 2024.

Round 1 - Coding Test 

They provided me coding test having 10 questions which covered Excel, SQL, Python and Rest API.

Round 2 - Technical 

(1 Question)

  • Q1. Advance Excel e.g. VLOOKUP, SUMIFS, Power Query, Data mapping, cleaning and transformation. SQL: Asked to solve 2 queries and asked about Subquery, cte, string functions, window function, stored procedure...
Round 3 - Aptitude Test 

Some aptitude questions that assessed business mindset, logical abilities for problem-solving, and statistical analysis.

Round 4 - HR 

(1 Question)

  • Q1. Salary expectation, cab availability, joining date etc

Data Analyst Interview Questions asked at other Companies

Q1. Suppose there is a room in the office and X people enter room throughout the day, Y people leave throughout the day [continuously people are entering the room, some are staying there, and rest are going out] .. so tell me the code to calcul... read more
View answer (11)

Dialer Executive Interview Questions & Answers

user image Rohan Bhosale

posted on 17 May 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Normal Personal introduction
Round 2 - One-on-one 

(2 Questions)

  • Q1. Product knowledge test
  • Q2. What is dialer and terminology
  • Ans. 

    A dialer is a software tool used for making automated phone calls, often used in call centers for telemarketing or customer service.

    • Dialers can be predictive, preview, or power dialers, each with different functionalities and efficiencies.

    • Terminology related to dialers includes terms like call blending, call disposition, call monitoring, and call recording.

    • Examples of popular dialer software include Five9, Dialpad, and

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. Manager round final discussion.

Dialer Executive Interview Questions asked at other Companies

Q1. What is the SQL What is the APR Dialer Mode Other
View answer (1)

Whatever Interview Questions & Answers

user image Anonymous

posted on 30 Jan 2025

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jul 2024.

Round 1 - One-on-one 

(1 Question)

  • Q1. What is the basic concept of Revenue Cycle Management, including terms such as authorization denial and non-covered services?

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are reading this, I suggest not attending the CRM interview, as it may be easy due to the high employee turnover; the rate of employee exploitation here is significantly high.
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Mock call explanation
Round 2 - One-on-one 

(1 Question)

  • Q1. Explain previous job role
  • Ans. 

    Handled customer inquiries, resolved issues, and provided product information in a fast-paced retail environment.

    • Managed high volume of incoming calls and emails

    • Assisted customers with troubleshooting and problem-solving

    • Processed orders and returns efficiently

    • Maintained positive relationships with customers to ensure satisfaction

  • Answered by AI

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)

Credence Resource Management interview questions for popular designations

 Collections Executive

 (3)

 Customer Support Executive

 (3)

 Customer Service Executive

 (2)

 Accounts Receivable Caller Associate

 (1)

 Back Office Executive

 (1)

 BPO Executive

 (1)

 Claims Analyst

 (1)

 Collection Associate

 (1)

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Sep 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Quality control
  • Q2. Machine maintenance data
  • Q3. Previously worked experience
  • Q4. Order of draw in sample collection

Interview Preparation Tips

Interview preparation tips for other job seekers - Keep concentration on hardware of machine so that it can help us to sort out trouble shooting

Medical Laboratory Technician Interview Questions asked at other Companies

Q1. Have you experienced on Bio & Immuno fully automated Instrument handling? Run Quality control/Calibration and document preparation... Audit handling, NABL etc..
View answer (21)

Get interview-ready with Top Credence Resource Management Interview Questions

As senior AR at Credence Resource Management Interview Questions & Answers

user image Anonymous

posted on 25 Aug 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Indeed and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - Aptitude Test 

It was tricky kind of calculations and simple accounts type questions.

Interview Preparation Tips

Interview preparation tips for other job seekers - Common denials and particularly do preparations regarding priorauth questions.

Jobs at Credence Resource Management

View all

Debt Collector Interview Questions & Answers

user image Kaushal Bhattacharjee

posted on 28 Apr 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Indeed and was interviewed in Mar 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself. Why Credence? What skills do you have?
  • Q2. Tell about any hoven topic for 1-2 mins.
  • Ans. 

    Climate change and its impact on the economy

    • Climate change is a pressing issue that affects the entire world

    • It has a significant impact on the economy, including agriculture, tourism, and insurance

    • Rising sea levels and extreme weather events can cause damage to infrastructure and property

    • Investing in renewable energy and reducing carbon emissions can mitigate the effects of climate change

    • Governments and businesses need

  • Answered by AI
Round 3 - HR 

(2 Questions)

  • Q1. Why Credence? What do you know about BPO sector? What skills are required? Why not something else?
  • Q2. Tell about a given topic for 1-2 mins. Overall similar to first round.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest and simple. Show sincerity and enthusiasm. Be polite. Most importantly, let them know why you're suitable for this role.

Debt Collector Interview Questions asked at other Companies

Q1. Tell about any hoven topic for 1-2 mins.
View answer (1)
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Tell me about yourself
Round 3 - One-on-one 

(1 Question)

  • Q1. How toolls u work on previous organization

Interview Preparation Tips

Interview preparation tips for other job seekers - Give your best

Accounts Receivable Caller Associate Interview Questions asked at other Companies

Q1. What do you mean by CPT and ICD
View answer (1)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Aptitude Test 

Verbal, Numeric & Logical questions

Round 3 - HR 

(1 Question)

  • Q1. 1. All the Basic questions about he wants to know about me. 2. He check your Communication & Confidence level. 3. Where want to invest your first salary ? 4. How did you feel when you become a highest posi...
Round 4 - Face to Face Interview 

(1 Question)

  • Q1. 1. They check our Expressions 2. They check our dressing scense 3. They notice How and What r we answer to any type of question. 4. They want short & uniqe answers 5. They also check our body language or b...

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. Remember the interview starts as soon as you leave the house.
2. Treat everyone as meet as your interviewer.
3. Create a strong first impression.
4. Be ready for the small talk.
5. Be on message from the outset.

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (20)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Why you want to apply for the job
  • Ans. 

    I am applying for the job because I have a strong background in collections and enjoy the challenge of resolving outstanding debts.

    • I have several years of experience working in collections, which has given me a deep understanding of the process and strategies for successful debt recovery.

    • I am motivated by the opportunity to make a positive impact by helping individuals and businesses resolve their financial obligations...

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. How will you manage irate customers.
  • Ans. 

    I will listen to their concerns, empathize with them, and offer solutions to resolve their issues.

    • Remain calm and professional

    • Listen actively to their concerns

    • Empathize with their situation

    • Offer solutions to resolve their issues

    • Apologize for any inconvenience caused

    • Follow up with the customer to ensure their satisfaction

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and think before speaking and get some background info about the company.

Collections Executive Interview Questions asked at other Companies

Q1. Company rules and regulations an how to handle customer
View answer (7)

Credence Resource Management Interview FAQs

How many rounds are there in Credence Resource Management interview?
Credence Resource Management interview process usually has 2-3 rounds. The most common rounds in the Credence Resource Management interview process are Resume Shortlist, HR and One-on-one Round.
How to prepare for Credence Resource Management interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Credence Resource Management. The most common topics and skills that interviewers at Credence Resource Management expect are Customer Service, RCM, Revenue Cycle Management, International Voice Process and Collections.
What are the top questions asked in Credence Resource Management interview?

Some of the top questions asked at the Credence Resource Management interview -

  1. If You are iwe 5000 Buck by someone how will you get it back from them if the p...read more
  2. What is the basic concept of Revenue Cycle Management, including terms such as ...read more
  3. How to drive performance? Manage attendance, attrit...read more
How long is the Credence Resource Management interview process?

The duration of Credence Resource Management interview process can vary, but typically it takes about less than 2 weeks to complete.

Tell us how to improve this page.

Credence Resource Management Interview Process

based on 21 interviews

Interview experience

4.6
  
Excellent
View more

Interview Questions from Similar Companies

Tech Mahindra Interview Questions
3.5
 • 3.9k Interviews
Genpact Interview Questions
3.8
 • 3.1k Interviews
WNS Interview Questions
3.4
 • 981 Interviews
EXL Service Interview Questions
3.7
 • 738 Interviews
Quess Interview Questions
3.9
 • 406 Interviews
HGS Interview Questions
3.9
 • 240 Interviews
Quatrro Interview Questions
3.5
 • 33 Interviews
View all

Credence Resource Management Reviews and Ratings

based on 586 reviews

3.4/5

Rating in categories

3.1

Skill development

3.3

Work-life balance

3.3

Salary

3.5

Job security

3.1

Company culture

3.0

Promotions

3.1

Work satisfaction

Explore 586 Reviews and Ratings
Hiring For AR Callers

Pune

1-6 Yrs

₹ 2.25-5.5 LPA

Senior Manager - Quality

Pune

12-15 Yrs

Not Disclosed

Explore more jobs
Customer Service Executive
300 salaries
unlock blur

₹1.6 L/yr - ₹6 L/yr

Team Lead
141 salaries
unlock blur

₹3.6 L/yr - ₹9.5 L/yr

Executive
86 salaries
unlock blur

₹2 L/yr - ₹5.2 L/yr

Back Office Executive
74 salaries
unlock blur

₹1.9 L/yr - ₹4 L/yr

Customer Care Executive
73 salaries
unlock blur

₹1.9 L/yr - ₹5 L/yr

Explore more salaries
Compare Credence Resource Management with

Vertex Customer Solutions

3.6
Compare

Firstsource Solutions

3.7
Compare

WNS

3.4
Compare

Sutherland Global Services

3.6
Compare
Did you find this page helpful?
Yes No
write
Share an Interview