Credence Resource Management
10+ AJM Jr. College Karjat Interview Questions and Answers
Q1. If You are iwe 5000 Buck by someone how will you get it back from them if the person is not returning the money?
I would first try to communicate with the person and request for the payment. If that doesn't work, I would take legal action.
Contact the person and remind them of the debt
Offer a payment plan if they are unable to pay the full amount at once
Consider involving a mediator or debt collection agency
If all else fails, take legal action through small claims court or hiring a lawyer
Q2. How will you manage irate customers.
I will listen to their concerns, empathize with them, and offer solutions to resolve their issues.
Remain calm and professional
Listen actively to their concerns
Empathize with their situation
Offer solutions to resolve their issues
Apologize for any inconvenience caused
Follow up with the customer to ensure their satisfaction
Q3. Tell about any hoven topic for 1-2 mins.
Climate change and its impact on the economy
Climate change is a pressing issue that affects the entire world
It has a significant impact on the economy, including agriculture, tourism, and insurance
Rising sea levels and extreme weather events can cause damage to infrastructure and property
Investing in renewable energy and reducing carbon emissions can mitigate the effects of climate change
Governments and businesses need to work together to address this issue
Q4. How to drive performance? Manage attendance, attrition
To drive performance, manage attendance and attrition through effective communication, recognition, and development opportunities.
Regularly communicate performance expectations and provide feedback
Recognize and reward high performers
Provide development opportunities for employees to improve skills and knowledge
Implement strategies to reduce absenteeism and attrition, such as flexible work arrangements or employee engagement initiatives
Track and analyze attendance and attritio...read more
Q5. What is the basic concept of Revenue Cycle Management, including terms such as authorization denial and non-covered services?
Revenue Cycle Management involves managing the financial aspects of a healthcare organization, including authorization denial and non-covered services.
Revenue Cycle Management focuses on the financial aspects of a healthcare organization, including billing, payments, and claims processing.
Authorization denial refers to situations where a healthcare service is not approved by the insurance provider, leading to a denial of payment.
Non-covered services are healthcare services th...read more
Q6. What you know about collection
Collection refers to the process of recovering unpaid debts from individuals or businesses.
Collection involves contacting debtors and negotiating payment plans
It may involve legal action if the debtor refuses to pay
Collection agencies are often hired by businesses to handle their unpaid debts
There are laws and regulations governing the collection process to protect debtors from harassment or unfair practices
Q7. Order of draw in sample collection
The order of draw in sample collection is important to prevent cross-contamination and ensure accurate test results.
Start with blood culture bottles to prevent contamination with additives from other tubes
Follow with coagulation tubes (blue top), serum tubes (red top), and heparin tubes (green top)
Finish with EDTA tubes (lavender top) for hematology tests
Always follow the specific order recommended by the laboratory or facility
Incorrect order of draw can lead to inaccurate te...read more
Q8. Name of endocrine gland and their work?
Endocrine glands are responsible for producing hormones that regulate various bodily functions.
The pituitary gland produces growth hormone, which regulates growth and development.
The thyroid gland produces thyroxine, which regulates metabolism.
The adrenal glands produce cortisol, which helps the body respond to stress.
The pancreas produces insulin, which regulates blood sugar levels.
The testes produce testosterone, which regulates male sexual development and function.
The ovar...read more
Q9. Name of human system?
The human body is made up of multiple systems that work together to maintain homeostasis.
The nervous system controls and coordinates body functions.
The respiratory system is responsible for breathing and gas exchange.
The cardiovascular system circulates blood throughout the body.
The digestive system breaks down food and absorbs nutrients.
The endocrine system produces hormones that regulate body functions.
The immune system defends the body against infection and disease.
The mus...read more
Q10. What is dialer and terminology
A dialer is a software tool used for making automated phone calls, often used in call centers for telemarketing or customer service.
Dialers can be predictive, preview, or power dialers, each with different functionalities and efficiencies.
Terminology related to dialers includes terms like call blending, call disposition, call monitoring, and call recording.
Examples of popular dialer software include Five9, Dialpad, and CallFire.
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