Dialer Executive

Dialer Executive Interview Questions and Answers

Updated 17 May 2024

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Q1. What is the SQL What is the APR Dialer Mode Other

Ans.

SQL is a language used for managing and manipulating databases. APR stands for Annual Percentage Rate. Dialer Mode refers to the mode of operation of a dialer system.

  • SQL is a programming language used for managing and manipulating databases

  • APR stands for Annual Percentage Rate and is a measure of the cost of borrowing

  • Dialer Mode refers to the mode of operation of a dialer system, such as preview, progressive, or predictive dialing

Q2. What is dialer and terminology

Ans.

A dialer is a software tool used for making automated phone calls, often used in call centers for telemarketing or customer service.

  • Dialers can be predictive, preview, or power dialers, each with different functionalities and efficiencies.

  • Terminology related to dialers includes terms like call blending, call disposition, call monitoring, and call recording.

  • Examples of popular dialer software include Five9, Dialpad, and CallFire.

Dialer Executive Interview Questions and Answers for Freshers

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Q3. What is a Dialer

Ans.

A dialer is a software or device used for automatically dialing phone numbers.

  • Dialers are commonly used in call centers for telemarketing or customer service.

  • They can be programmed to dial a list of numbers sequentially or randomly.

  • Dialers can also be used for automated appointment reminders or surveys.

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