2 Credence Resource Management Back Office Executive Interview Questions & Answers | Complete Prep Guide 2025

Credence Resource Management Back Office Executive Interview Experiences

1 interview found

Back Office Executive Interview Questions & Answers

Anonymous

posted on 22 Oct 2021

I applied via Naukri.com and was interviewed before Oct 2020. There were 5 interview rounds.

Interview Questionnaire

2 Questions

Q1. Self Introduction basic questions about your work experience skills, software worked on previous company.

Add your answer

Q2. Grammar test to check your communication skills and email writing

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Interview Preparation Tips

Interview preparation tips for other job seekers - Keep your communication skills, fluency up-to-date if going for US your English should fluent with good accent.

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Interview Tips & Stories

5d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 11 Feb 2021

I applied via Referral and was interviewed before Feb 2020. There were 4 interview rounds.

Interview Questionnaire

1 Question

Q1. Self introduction and hobby and job related question.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be simple as you need don't be oversmart. They are looking for your patience.

Customer Service Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 20 Dec 2020

I applied via Naukri.com and was interviewed in Jun 2020. There were 3 interview rounds.

Interview Questionnaire

3 Questions

Q1. What are the components of customer satisfaction?

Ans.

Components of customer satisfaction include quality of product/service, responsiveness, empathy, communication, and problem-solving.

Quality of product/service
Responsiveness
Empathy
Communication
Problem-solving

Answered by AI

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Q2. Why is there a need of customer support?

Ans.

Customer support is essential for resolving customer issues and ensuring customer satisfaction.

Customer support helps customers with their queries and concerns
It provides a platform for customers to voice their opinions and feedback
It helps in building customer loyalty and trust
It can lead to increased sales and revenue
Examples include technical support, product assistance, and billing inquiries

Answered by AI

Add your answer

Q3. What were you doing in the past?

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Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and be polite and cautious with the set of words you choose. Avoid informal slangs. Be positive and be focused as to I have to get that job no matter what.

Customer Service Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 7 Jan 2022

I applied via Recruitment Consultant and was interviewed before Jan 2021. There was 1 interview round.

Interview Questionnaire

3 Questions

Q1. Tell me something about yourself?

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Q2. Previous company experience

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Q3. What you know about e commerce

Ans.

E-commerce refers to buying and selling goods and services online.

E-commerce has revolutionized the way people shop and do business.
It allows customers to shop from the comfort of their homes and businesses to reach a wider audience.
Popular e-commerce websites include Amazon, eBay, and Alibaba.
E-commerce transactions can be done through various payment methods such as credit cards, PayPal, and mobile wallets.
E-commerce...

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - HR was good. HR was very much supportive

Customer Service Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 17 Jan 2022

I applied via Recruitment Consultant and was interviewed before Jan 2021. There were 5 interview rounds.

Interview Questionnaire

1 Question

Q1. Typical Versant Voice & Accent rounds

Ans. Just talk like a robot without adding any fake accents and you'll be good to go!

Answered by Arpita Singh

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Take a full day free as you'll end up spending 11am to 8pm easily due to the hefty crowds they interview daily.

Customer Service Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 27 Aug 2021

I applied via Referral and was interviewed before Aug 2020. There were 4 interview rounds.

Interview Questionnaire

3 Questions

Q1. Tell me something about yourself

View 1 more answer

Q2. Why you want to join tech Mahindra

Add your answer

Q3. What's your memorable day of your life

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - You have to prepare about yourself and prepared about your desire

Customer Service Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 29 Jun 2021

I applied via Walk-in and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. About your self ???

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Give the interview without fear .
Be confident

Customer Support Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 22 Apr 2021

I applied via Referral and was interviewed in May 2020. There were 4 interview rounds.

Interview Questionnaire

1 Question

Q1. What did you do yesterday?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The intervier is understood me and they was asked me about myself, customer support role and related to any relevant topics

Customer Service Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 14 Nov 2020

Interview Questionnaire

1 Question

Q1. Introduction, question regarding your yesterday activities like movie, day etc

Add your answer

Customer Service Executive Interview Questions & Answers

Tech Mahindra

Anonymous

posted on 17 Dec 2020

I applied via Walk-in and was interviewed before Dec 2019. There were 5 interview rounds.

Interview Questionnaire

3 Questions

Q1. (1) Normal intro ... (2)Prepare any topic like favorite trip and Delhi metro

Add your answer

Q2. Tell me about your hobbies

Add your answer

Q3. Tell me about your strength

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - During the interview always be confident in first round Or in time of introducing yourself because if you give your first round in proper way and within fluency then definitely your interviewers will show intrest towards you for second round never be hesitate in very first round of interview.
And we always need to know about the company for which we are going to introducing ourselves.

Credence Resource Management Interview FAQs

How to prepare for Credence Resource Management Back Office Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Credence Resource Management. The most common topics and skills that interviewers at Credence Resource Management expect are Advanced Excel, Pivot Table and VLOOKUP.

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Credence Resource Management Back Office Executive Salary

based on 73 salaries

₹1.9 L/yr - ₹4 L/yr

44% more than the average Back Office Executive Salary in India

View more details

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