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I applied via Referral and was interviewed in Sep 2023. There were 2 interview rounds.
posted on 2 Jun 2020
I applied via Walk-in and was interviewed in Jan 2020. There were 3 interview rounds.
posted on 11 Feb 2021
I applied via Referral and was interviewed before Feb 2020. There were 4 interview rounds.
posted on 20 Dec 2020
I applied via Naukri.com and was interviewed in Jun 2020. There were 3 interview rounds.
Components of customer satisfaction include quality of product/service, responsiveness, empathy, communication, and problem-solving.
Quality of product/service
Responsiveness
Empathy
Communication
Problem-solving
Customer support is essential for resolving customer issues and ensuring customer satisfaction.
Customer support helps customers with their queries and concerns
It provides a platform for customers to voice their opinions and feedback
It helps in building customer loyalty and trust
It can lead to increased sales and revenue
Examples include technical support, product assistance, and billing inquiries
posted on 7 Jan 2022
I applied via Recruitment Consultant and was interviewed before Jan 2021. There was 1 interview round.
E-commerce refers to buying and selling goods and services online.
E-commerce has revolutionized the way people shop and do business.
It allows customers to shop from the comfort of their homes and businesses to reach a wider audience.
Popular e-commerce websites include Amazon, eBay, and Alibaba.
E-commerce transactions can be done through various payment methods such as credit cards, PayPal, and mobile wallets.
E-commerce...
posted on 17 Jan 2022
I applied via Recruitment Consultant and was interviewed before Jan 2021. There were 5 interview rounds.
posted on 27 Aug 2021
I applied via Referral and was interviewed before Aug 2020. There were 4 interview rounds.
posted on 29 Jun 2021
I applied via Walk-in and was interviewed before Jun 2020. There was 1 interview round.
posted on 22 Apr 2021
I applied via Referral and was interviewed in May 2020. There were 4 interview rounds.
posted on 14 Nov 2020
based on 1 interview
Interview experience
Customer Service Executive
267
salaries
| ₹0 L/yr - ₹0 L/yr |
Team Lead
141
salaries
| ₹0 L/yr - ₹0 L/yr |
Executive
86
salaries
| ₹0 L/yr - ₹0 L/yr |
Back Office Executive
73
salaries
| ₹0 L/yr - ₹0 L/yr |
Customer Care Executive
73
salaries
| ₹0 L/yr - ₹0 L/yr |
Vertex Customer Solutions
Firstsource Solutions
WNS
Sutherland Global Services