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Go4customer Interview Questions and Answers

Updated 21 Dec 2023

Go4customer Interview Experiences

1 interview found

Customer Service Executive Interview Questions & Answers

user image Caroline Johansson

posted on 21 Dec 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is voice and non voice bpo
  • Ans. 

    Voice BPO involves handling customer queries over the phone, while non-voice BPO involves handling queries through email, chat, or social media.

    • Voice BPO requires verbal communication skills

    • Non-voice BPO requires written communication skills

    • Examples of voice BPO include call centers and customer support hotlines

    • Examples of non-voice BPO include email support and social media management

    • Answered by AI
    Add your answer
  • Q2. What is ivr and cti
  • Ans. 

    IVR stands for Interactive Voice Response and CTI stands for Computer Telephony Integration.

    • IVR is a technology that allows interaction between a caller and a computer system via voice or keypad inputs.

    • CTI is the integration of computer systems with telephone systems to enhance customer service and streamline communication.

    • IVR can be used for automated customer service, call routing, and information retrieval.

    • CTI enabl...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - knowledge of bpo tools

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (34)

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Interview Tips & Stories
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Oxane Partners
Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
Got a question about Go4customer?
Ask anonymously on communities.

Interview questions from similar companies

US Medical Billing Process Associate - Healthcare Voice Process Interview Questions & Answers

Sunknowledge Services user image Anonymous

posted on 24 Nov 2024

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Oct 2024. There were 5 interview rounds.

Round 1 - Group Discussion 

GD was basically asking intro of everyone.

Round 2 - One-on-one 

(1 Question)

  • Q1. No questions in 1 on 1 round. Here HR will tell you that they're giving 15k for freshers & 17 for experienced candidate. Are you willing to go ahead or not?
    • Add your answer
Round 3 - Aptitude Test 

MCQ questions on computer(their computer in office), similar as other interviews.

Round 4 - Typing Test 

(1 Question)

  • Q1. Typing test. Speed & accuracy are being measured.
    • Add your answer
Round 5 - Behavioral 

(1 Question)

  • Q1. Manager/team lead was calling(over phone) and asking questions.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Even before going for the interview, on Ambitionbox I saw a review where someone told about that nonsense interviewer named 'Preeti Doshi'. And after attending the interview I can definitely confirm that the review was definitely true. The person named named Preeti Doshi has some serious ego issues and lacks experience of taking interviews. Where all the candidates are being asked to wear formals, the interviewer herself was wearing button open shirt, utter nonsense.

Second part, they're exploiting the cheap labor part and taking advantage of people's tough time. Offering 15k for a fresher in BPO in 2024 and 17k for 2+ years of experienced candidate. (Just for reference, I've started my BPO career in March 2022 at 15k/month salary. So it's way below standards in 2024 end)

Third part, they will waste your whole day there. Delaying each process by 40 mins to 1h. (For reference, I've entered the building at 1 PM, left it after 8 PM). If you're going for the interview a bit far from Sector V, then good luck at returning to your home that night.

Honestly, if you're living near that office and just trying to start your career(just for the sake of adding 'experienced' in your resume for future jobs) only then consider this post at Sun Knowledge.

Also there's no night shift allowance as well.

I'd rather suggest to try Amazon VCS jobs(for freshers). It will be WFH, same BPO sector, better salary, rotational shift, in case of night shift there will be night shift allowance as well.

Reconciliation Specialist Interview Questions & Answers

Statestreet HCL Services user image Anonymous

posted on 5 Jan 2025

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. How handling team and process discrepancy the Breaks and handling call to oversight team for error call.
    • Add your answer
  • Q2. I will learn new things and growth
    • Add your answer
  • Q3. How setup new funds
    • Add your answer
  • Q4. We have behaviour in management
    • Add your answer
  • Q5. Always positive thoughts and hard work
    • Add your answer

Interview Preparation Tips

Topics to prepare for Statestreet HCL Services Reconciliation Specialist interview:
  • Bank Reconciliation
Interview preparation tips for other job seekers - Some of the people they don't talk properly but they will do great hard worker and smart work. You have to give to chance to them develop and trainings.

Software Developer Interview Questions & Answers

Alldigi Tech user image Abhishek Jain

posted on 9 Jan 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected
Round 1 - Technical 

(5 Questions)

  • Q1. The candidate should possess a strong knowledge of programming skills.
    • Add your answer
  • Q2. Sting manpulation
    • Add your answer
  • Q3. Object oriented programming
    • Add your answer
  • Q4. Exception handling
    • Add your answer
  • Q5. Looping statement
    • Add your answer

Power BI Developer Interview Questions & Answers

Quess user image Anonymous

posted on 11 Jan 2025

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Dec 2024. There were 2 interview rounds.

Round 1 - Technical 

(3 Questions)

  • Q1. What is the DAX formula for calculating a running total?
    • Add your answer
  • Q2. What is the DAX formula for replacing blank values with zero and vice versa?
    • Add your answer
  • Q3. SQL Queries for the above scenarios
    • Add your answer
Round 2 - HR 

(2 Questions)

  • Q1. What are your previous work experiences?
    • Add your answer
  • Q2. Salary negotiations etc.
    • Add your answer

School Teacher Interview Questions & Answers

ReSource Pro user image Anonymous

posted on 23 Dec 2024

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

Aptitude means a reasoning type questions solved

Round 2 - Coding Test 

This refers to the arrangement in alphabetical order from A to Z, as well as organizing the numbers from 1 to 26.

Round 3 - One-on-one 

(2 Questions)

  • Q1. What is meant by the term "plant"?
  • Ans. 

    A plant is a living organism that typically grows in soil and has roots, stems, leaves, and often flowers.

    • Plants are multicellular organisms

    • They obtain energy through photosynthesis

    • Examples include trees, flowers, grass, and vegetables

    • Answered by AI
    Add your answer
  • Q2. What is the process of photosynthesis?
  • Ans. 

    Photosynthesis is the process by which plants, algae, and some bacteria convert light energy into chemical energy to produce glucose and oxygen.

    • Photosynthesis occurs in the chloroplasts of plant cells.

    • During photosynthesis, plants take in carbon dioxide and water, and using sunlight, convert them into glucose and oxygen.

    • The equation for photosynthesis is: 6CO2 + 6H2O + light energy -> C6H12O6 + 6O2.

    • Chlorophyll, a pi...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Topics to prepare for ReSource Pro School Teacher interview:
  • plant
  • Living an non living
Interview preparation tips for other job seekers - I improve my knowledge.

CSR Executive Interview Questions & Answers

IntouchCX user image Anonymous

posted on 9 Jan 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

English Writing and vocabulary knowledge

Round 2 - Technical 

(1 Question)

  • Q1. Email writing on a situation raised by a player during playing a game when the game is encountered by a bug
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Salary discussion and practical thinking ability
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Go on and give it a shot. The company is a nice place to work and grow😍😍

Chat and Email Support Executive Interview Questions & Answers

TTEC India user image Anonymous

posted on 1 Dec 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Nov 2024. There were 3 interview rounds.

Round 1 - Assignment 

Mcq questions of english grammer

Round 2 - Group Discussion 

Introduction, they ask you about yourself

Round 3 - One-on-one 

(2 Questions)

  • Q1. What do you know about TtEc
  • Ans. 

    TtEc is a leading provider of chat and email support services for businesses.

    • TtEc offers 24/7 customer support through chat and email channels

    • They specialize in providing personalized and efficient support to clients

    • TtEc has a team of trained professionals who handle customer inquiries and issues

    • They use advanced technology and tools to streamline the support process

    • Answered by AI
    Add your answer
  • Q2. Say yours views on politics of india
    • Add your answer

Customer Care Executive Interview Questions & Answers

Globiva user image Shivani Pal

posted on 5 Nov 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. No any questions
    • Add your answer
  • Q2. Only says normal details
    • Add your answer
Round 2 - HR 

(2 Questions)

  • Q1. No any questions
    • Add your answer
  • Q2. Normal details only
    • Add your answer
Round 3 - One-on-one 

(2 Questions)

  • Q1. Discussed work hour
    • Add your answer
  • Q2. Salary discussion
    • Add your answer
Round 4 - One-on-one 

(2 Questions)

  • Q1. Directly meet vp
    • Add your answer
  • Q2. Discussion week off
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Very bad experience

Senior Accountant Interview Questions & Answers

QX Global Group user image Anonymous

posted on 21 Nov 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via Naukri.com and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Related to what I have done in previous organisation
    • Add your answer
  • Q2. What is partial exemption, Vat schemes, Share premium reserve used for,issue of Loss on debentures entry.
  • Ans. 

    Partial exemption, VAT schemes, share premium reserve, and issue of loss on debentures entry are all related to accounting practices.

    • Partial exemption refers to the situation where a business is not able to reclaim all of the VAT it incurs on its purchases.

    • VAT schemes are special schemes designed to simplify VAT accounting for businesses, such as the flat rate scheme or cash accounting scheme.

    • Share premium reserve is a...

    • Answered by AI
    Add your answer
More about working at Go4customer

Go4customer Interview FAQs

How many rounds are there in Go4customer interview?
Go4customer interview process usually has 2 rounds. The most common rounds in the Go4customer interview process are Resume Shortlist and One-on-one Round.
How to prepare for Go4customer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Go4customer. The most common topics and skills that interviewers at Go4customer expect are Medical Insurance, Outsourcing, BPO, Back Office and Business Solutions.
What are the top questions asked in Go4customer interview?

Some of the top questions asked at the Go4customer interview -

  1. what is voice and non voice ...read more
  2. what is ivr and ...read more

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Interview Questions for Popular Designations

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Go4customer Reviews and Ratings

based on 11 reviews

5.0/5

Rating in categories

4.8

Skill development

4.9

Work-Life balance

4.9

Salary & Benefits

5.0

Job Security

4.9

Company culture

4.9

Promotions/Appraisal

4.9

Work Satisfaction

Explore 11 Reviews and Ratings
Go4customer Salaries in India
Process Associate
3 salaries
unlock blur

₹1.2 L/yr - ₹1.3 L/yr

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