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Go4customer Interview Questions and Answers

Updated 21 Dec 2023

Go4customer Interview Experiences

1 interview found

Customer Service Executive Interview Questions & Answers

user image Caroline Johansson

posted on 21 Dec 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What is voice and non voice bpo
  • Ans. 

    Voice BPO involves handling customer queries over the phone, while non-voice BPO involves handling queries through email, chat, or social media.

    • Voice BPO requires verbal communication skills

    • Non-voice BPO requires written communication skills

    • Examples of voice BPO include call centers and customer support hotlines

    • Examples of non-voice BPO include email support and social media management

    • Answered by AI
    Add your answer
  • Q2. What is ivr and cti
  • Ans. 

    IVR stands for Interactive Voice Response and CTI stands for Computer Telephony Integration.

    • IVR is a technology that allows interaction between a caller and a computer system via voice or keypad inputs.

    • CTI is the integration of computer systems with telephone systems to enhance customer service and streamline communication.

    • IVR can be used for automated customer service, call routing, and information retrieval.

    • CTI enabl...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - knowledge of bpo tools

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)

Jobs at Go4customer

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Top trending discussions

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Interview Tips & Stories
2w
a senior software engineer
45 Days Into Notice & No Offers – What Should I Do?
I’m halfway through my 90-day notice period and have appeared for 5-6 interviews but haven’t cracked any yet. Should I keep pushing or consider withdrawing my resignation as a backup? How should I stay motivated and improve my interview performance? Looking for advice from those who've been in a similar situation!
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Assistant Manager Interview Questions & Answers

ReSource Pro user image Anonymous

posted on 14 Sep 2021

I applied via Referral and was interviewed in Mar 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Behavioral Questions like leadership, stakeholder management etc
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Go and prepare for an 1 hour drilling session and that is too much :)

Analyst Interview Questions & Answers

Statestreet HCL Services user image Anonymous

posted on 21 Apr 2021

I applied via Campus Placement and was interviewed in Mar 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1.  I was asked to speak about capital market and it's function. Golden rules of accounts. Few journal entries and reason of transactions in trial balance
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Having a good technical knowledge in our domain would be great stuff to crack the interview and get placed. Addition to this excellent communication and logical reasoning are extra spices to be taken into account while preparing for an interview. Simply, follow C³ i.e, Confidently Campaign the Circumstance....

Analyst Interview Questions & Answers

Statestreet HCL Services user image Anonymous

posted on 17 Jun 2021

I applied via Company Website and was interviewed in May 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It is easy.. Be well prepared with capital markets and investment banking questions.

Consultant Interview Questions & Answers

Quess user image Anonymous

posted on 3 Nov 2021

I applied via Naukri.com and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. How many years of experience in Technical recruitment?
    • Add your answer
  • Q2. What are the roles and responsibilities
    • Add your answer
  • Q3. Do you have experience in Rpo method
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I am very happy to join in quess corp Pvt Ltd

Sales Executive Interview Questions & Answers

Quess user image Anonymous

posted on 8 Feb 2022

I applied via Referral and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Do u have eny experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It was nice working with Quess corp Ltd nice experience and employees are working with friendly

Analyst Interview Questions & Answers

Statestreet HCL Services user image

posted on 10 May 2021

Interview Questionnaire 

3 Questions

  • Q1. Self intro
    • Add your answer
  • Q2. Technical
    • Add your answer
  • Q3. About shares
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - good communication skills

Analyst Interview Questions & Answers

Statestreet HCL Services user image Anonymous

posted on 17 Nov 2020

I applied via Naukri.com and was interviewed in Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Capital market
    • Add your answer
  • Q2. Derivatives
    • Add your answer
  • Q3. Accrued interest
    • Add your answer
  • Q4. Income statement
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Gain some knowledge of above questions and kindly prepare and do well.. All the best

Data Analyst Interview Questions & Answers

IKS Health user image Anonymous

posted on 18 Jul 2021

Interview Questionnaire 

1 Question

  • Q1. What is ur goal after 2 years
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident nd answer

Sales Executive Interview Questions & Answers

Alldigi Tech user image Anonymous

posted on 12 Jun 2021

I applied via Company Website and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Tell me about yourself
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be hesitated whenever you go for any interview be prepared and don't think about job you will get or not always think that your interview should be perfect then definitely you will get that job
More about working at Go4customer

Go4customer Interview FAQs

How many rounds are there in Go4customer interview?
Go4customer interview process usually has 2 rounds. The most common rounds in the Go4customer interview process are Resume Shortlist and One-on-one Round.
How to prepare for Go4customer interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Go4customer. The most common topics and skills that interviewers at Go4customer expect are Medical Insurance, Outsourcing, BPO, Back Office and Business Solutions.
What are the top questions asked in Go4customer interview?

Some of the top questions asked at the Go4customer interview -

  1. what is voice and non voice ...read more
  2. what is ivr and ...read more

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Interview Questions for Popular Designations

Go4customer Interview Process

based on 1 interview

Interview experience

5
  
Excellent
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Go4customer Reviews and Ratings

based on 11 reviews

4.9/5

Rating in categories

4.7

Skill development

4.8

Work-life balance

4.8

Salary

4.9

Job security

4.8

Company culture

4.8

Promotions

4.8

Work satisfaction

Explore 11 Reviews and Ratings
Jobs at Go4customer
Technical Sales Specialist

Jaipur

5-8 Yrs

Not Disclosed

Manager Business Development

Jaipur

5-8 Yrs

Not Disclosed

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Go4customer Salaries in India
Process Associate
3 salaries
unlock blur

₹1.2 L/yr - ₹1.3 L/yr

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