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Engaged Employer

Go4customer

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Go4customer Interview Questions and Answers

Updated 21 Dec 2023

Go4customer Interview Experiences

1 interview found

Customer Service Executive Interview Questions & Answers

Caroline Johansson

posted on 21 Dec 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed before Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - One-on-one

(2 Questions)

Q1. What is voice and non voice bpo

Ans.

Voice BPO involves handling customer queries over the phone, while non-voice BPO involves handling queries through email, chat, or social media.

Voice BPO requires verbal communication skills
Non-voice BPO requires written communication skills
Examples of voice BPO include call centers and customer support hotlines
Examples of non-voice BPO include email support and social media management

Answered by AI

Add your answer

Q2. What is ivr and cti

Ans.

IVR stands for Interactive Voice Response and CTI stands for Computer Telephony Integration.

IVR is a technology that allows interaction between a caller and a computer system via voice or keypad inputs.
CTI is the integration of computer systems with telephone systems to enhance customer service and streamline communication.
IVR can be used for automated customer service, call routing, and information retrieval.
CTI enabl...

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - knowledge of bpo tools

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?

View answer (36)

Jobs at Go4customer

View all

Technical Sales Specialist

Jaipur

5-8 Yrs

Not Disclosed

Manager Business Development

Jaipur

5-8 Yrs

Not Disclosed

Top trending discussions

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Interview Tips & Stories

creamytaro

works at

TCS

Advice for getting more calls from recruiters

Dear All, Currently, I am on notice period, only 45 days left for my last working day. I have been updating my resume with Keyskills and updating my profile in Naukri and LinkedIn. But I am not getting calls from the recruiters. Any tips or advice would be helpful 😊 Help me to get more calls

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Interview questions from similar companies

Sales Executive Interview Questions & Answers

Quess

Anonymous

posted on 8 Feb 2022

I applied via Referral and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all tips

Round 2 - HR

(1 Question)

Q1. Do u have eny experience

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It was nice working with Quess corp Ltd nice experience and employees are working with friendly

Sales Executive Interview Questions & Answers

Alldigi Tech

Anonymous

posted on 12 Jun 2021

I applied via Company Website and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. Tell me about yourself

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be hesitated whenever you go for any interview be prepared and don't think about job you will get or not always think that your interview should be perfect then definitely you will get that job

Senior Engineer Interview Questions & Answers

Quess

Anonymous

posted on 3 May 2019

I applied via Naukri.com and was interviewed before May 2018. There were 5 interview rounds.

Interview Questionnaire

3 Questions

Q1. Questions are related to your past working experience and the position that you applied for Microwave Transmission related questions: What is Microwave and types What is fadind and it's resolution steps D...

Add your answer

Q2. PDH-SDH related questions- Difference between PDH and sdh Frame structure of sdh High order and low order bytes and alarms related to bytes Alarms in sdh Ethernet over sdh What is GFP, ENCAPSULATION, VCAT,...

Add your answer

Q3. Generally your current work related questions Why you want to change your job What is your expectations from new job Where you seeing your self after 5 year's Current salary and expectations

Add your answer

Interview Preparation Tips

Round: HR Round
Experience: Related to offer they are giving and related cross questions

General Tips: I had been interviewed with Huawei in 2016 and total 2 rounds was there for me. Questions I already had shared, go through it.

I got my offer letter after 1 month after HR discussion but please follow up with HR team once you get call for your selection
Skills: Ethernet over SDH, SDH, Microwave, Technical Knowledge(ML, Microwave, Communication, Presentation Skills
Duration: 1-3 Months

Analyst Interview Questions & Answers

Statestreet HCL Services

posted on 2 Sep 2021

I appeared for an interview before Sep 2020.

Interview Questionnaire

1 Question

Q1. Basic question about financial market

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and clear with all financial markets products

Analyst Interview Questions & Answers

Statestreet HCL Services

Anonymous

posted on 17 Mar 2020

I applied via Walk-in and was interviewed in Sep 2019. There were 4 interview rounds.

Interview Questionnaire

2 Questions

Q1. Why should I hire u

Add your answer

Q2. What do u know about this company

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's good and better

Analyst Interview Questions & Answers

Statestreet HCL Services

Anonymous

posted on 6 May 2021

I applied via Campus Placement and was interviewed before May 2020. There were 7 interview rounds.

Interview Questionnaire

1 Question

Q1. Define capital market, Money markets and money markets instruments, Derivatives, Types of Derivatives

Ans.

Capital market, money markets, money market instruments, derivatives and types of derivatives explained.

Capital market refers to the market for long-term securities such as stocks and bonds.
Money market refers to the market for short-term securities such as treasury bills and commercial paper.
Money market instruments are short-term debt securities with high liquidity and low risk.
Derivatives are financial instruments w...

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident with what you say, no need of worrying, attend with a smiling face,the interviewer is also a person, once who pass all the stages, so he knows your mind

Analyst Interview Questions & Answers

Statestreet HCL Services

Anonymous

posted on 12 Apr 2021

I applied via Referral and was interviewed before Apr 2020. There were 4 interview rounds.

Interview Questionnaire

1 Question

Q1. Knowledge on finance , good communication skill in English and maths

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be ready and face ithe interview

Associate Interview Questions & Answers

Quess

Anonymous

posted on 3 May 2021

I applied via Walk-in and was interviewed before May 2020. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. How you can do sales

Ans.

To do sales effectively, you need to understand your product, build relationships, communicate persuasively, and follow up consistently.

Understand your product: Know the features, benefits, and unique selling points of what you're selling.
Build relationships: Establish trust and rapport with potential customers by listening, empathizing, and addressing their needs.
Communicate persuasively: Clearly articulate how your p...

Answered by AI

View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The interview wanted to test both my knowledge and communication skill

Sales Executive Interview Questions & Answers

Quess

Anonymous

posted on 6 Dec 2019

I applied via Walk-in and was interviewed in Jul 2019. There was 1 interview round.

Interview Questionnaire

1 Question

Q1. What do you know about our company?

View 2 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak clearly,use good eye contact and be confident.

Go4customer Interview FAQs

How many rounds are there in Go4customer interview?

Go4customer interview process usually has 2 rounds. The most common rounds in the Go4customer interview process are Resume Shortlist and One-on-one Round.

How to prepare for Go4customer interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Go4customer. The most common topics and skills that interviewers at Go4customer expect are Medical Insurance, Outsourcing, BPO, Back Office and Business Solutions.

What are the top questions asked in Go4customer interview?

Some of the top questions asked at the Go4customer interview -