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Engaged Employer
Go4customer
5.0
based on 11 Reviews
Company Overview
Company Locations
Working at Go4customer
Company Summary
Go4customer- Call Center Service Provider
Overall Rating
4.9/5
based on 11 reviews
36% above
industry average
Highly rated for
Job security, Company culture, Salary
Work Policy
Monday to Friday
82% employees reported
Flexible timing
100% employees reported
No travel
45% employees reported
View detailed work policy
About Go4customer
Founded in2004 (21 yrs old)
India Employee Count501-1k
Global Employee Count501-1k
India HeadquartersNoida, Uttar Pradesh, India
Office Locations
Ahmedabad
|
Websitego4customer.com
Primary Industry
Other Industries
Go4customer stands out as a premier call center outsourcing company, dedicated to delivering cutting-edge, performance-oriented customer support solutions across diverse industry sectors. Leveraging state-of-the-art technology, in-depth insights, and industry experts assigned to each account, we adopt a comprehensive approach through voice, live chat, email, and chatbot. Boasting a collective experience of over two decades in the global BPO industry, the minds behind Go4customer possess extensive domain knowledge, enabling us to offer tailored solutions to businesses worldwide. Our process begins with a thorough understanding of business requirements, meticulous process documentation, analysis of customer objectives, and the development of a customized training program tailored to industry-specific processes.
We are a one-stop provider of call centers services in India. Our services include inbound call center Services, outbound call center Services, market research services, chat and email support services, data entry services, appointment setting services, third party verification, lead generation services, omnichannel customer service, order taking services, cloud contact center services, etc.
We are a one-stop provider of call centers services in India. Our services include inbound call center Services, outbound call center Services, market research services, chat and email support services, data entry services, appointment setting services, third party verification, lead generation services, omnichannel customer service, order taking services, cloud contact center services, etc.
Mission: Go4customer is a global technocratic organization, endeavoring to provide transformational services in multifarious verticals. Aspiring to create path-breaking advances in Business Process Services, we are expanding rapidly across the domains of Customer Interactivity and Digital & Social Media Marketing.
Vision: Go4customer was launched in March 2004 as the BPO subsidiary of Cyfuture with the vision of transformational service delivery in the sector. This vision soon began to be realized when the company graphed new heights of success which began to be reflected in the subsequent years. In March 2005, Cyfuture started construction of the new state-of-the-art 1000-seater facility for Go4customer at Sitapura IT Park, Jaipur after sanctioning VC funding from the Government of Rajasthan.
Go4customer Ratings
based on 11 reviews
Overall Rating
4.9/5
How AmbitionBox ratings work?
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10
4
0
3
0
2
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1
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Category Ratings
4.9
Job security
4.8
Company culture
4.8
Salary
4.8
Work-life balance
4.8
Promotions
4.8
Work satisfaction
4.7
Skill development
Go4customer is rated 4.9 out of 5 stars on AmbitionBox, based on 11 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Go4customer Reviews
Compare Go4customer with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 5.0/5 based on 11 reviews | 3.3/5 based on 2.3k reviews | 3.9/5 based on 7k reviews | 3.5/5 based on 2.2k reviews |
Highly Rated for | Job security Work-life balance Salary | No highly rated category | No highly rated category | No highly rated category |
Critically Rated for | No critically rated category | Promotions Salary Company culture | Promotions | Promotions Salary Work satisfaction |
Primary Work Policy | - | Work from office 73% employees reported | Work from office 71% employees reported | Work from office 83% employees reported |
Rating by Women Employees | 4.9 Excellent rated by 5 women | 3.5 Good rated by 672 women | 3.7 Good rated by 1.2k women | 3.5 Good rated by 939 women |
Rating by Men Employees | 5.0 Excellent rated by 6 men | 3.3 Average rated by 1.5k men | 3.9 Good rated by 5.4k men | 3.6 Good rated by 1.2k men |
Job security | 4.9 Excellent | 3.7 Good | 3.5 Good | 3.6 Good |
View more
Go4customer Salaries
Go4customer salaries have received with an average score of 4.8 out of 5 by 11 employees.
Process Associate
(3 salaries)
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₹1.2 L/yr - ₹1.3 L/yr
Data Entry Operator
(2 salaries)
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₹1.3 L/yr - ₹1.7 L/yr
Trainee Process Associate
(1 salaries)
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₹0.7 L/yr - ₹0.9 L/yr
Senior Designer
(1 salaries)
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₹10.9 L/yr - ₹13.9 L/yr
Team Lead
(1 salaries)
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₹2.7 L/yr - ₹3.5 L/yr
PA
(1 salaries)
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₹0.7 L/yr - ₹0.9 L/yr
Customer Service Associate
(1 salaries)
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₹47.5 L/yr - ₹52.5 L/yr
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Go4customer FAQs
When was Go4customer founded?
Go4customer was founded in 2004. The company has been operating for 21 years primarily in the BPO sector.
Where is the Go4customer headquarters located?
Go4customer is headquartered in Noida, Uttar Pradesh and has an office in Noida
How many employees does Go4customer have in India?
Go4customer currently has approximately 1,000+ employees in India.
Does Go4customer have good work-life balance?
Go4customer has a work-life balance rating of 4.8 out of 5 based on 10+ employee reviews on AmbitionBox. 91% employees rated Go4customer 4 or above on work-life balance. This rating reflects the company's efforts to help employees maintain a healthy balance between their personal and professional lives. We encourage you to read Go4customer reviews for more details
Is Go4customer good for career growth?
Career growth at Go4customer is highly regarded, with promotions and appraisal rating of 4.8. 91% employees rated Go4customer 4 or above on promotions/appraisal indicating that a significant portion of employees are satisfied with career growth opportunities. We recommend reading Go4customer reviews for more detailed insights.
What are the pros of working in Go4customer?
Working at Go4customer offers several advantages that make it an appealing place for employees. The company is highly rated for job security, company culture and promotions / appraisal, based on 10+ employee reviews on AmbitionBox.
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