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based on 352 Reviews

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FiveS Digital Customer Support Executive Interview Questions and Answers

Updated 17 Apr 2024

5 interviews found

Sort by: Popular
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (1 Question)

  • Q1. Introduce yourself

Customer Support Executive Interview Questions

user image Samer bhavikatti

posted on 10 Sep 2023

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Sep 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (2 Questions)

  • Q1. Self introduction
  • Q2. Communication test
3

Technical Round (2 Questions)

  • Q1. How do you handle the customers
  • Q2. Be polite in every situation and try to explain

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and be real at interview and don't hesitate
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. Your salary expectation & what kind of experience do you hold in bpo sector

Interview Preparation Tips

Interview preparation tips for other job seekers - All the best for your interview my advice is to go prepared with the BPO process
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Instahyre and was interviewed before Apr 2023.

1 Interview Round

1

HR Round (3 Questions)

  • Q1. Why should I hire you
  • Q2. Introduce yourself
  • Q3. How to handle angry customer

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell me anything

FiveS Digital interview questions for designations

 Customer Care Executive

 (4)

 Customer Service Executive

 (1)

 Customer Care Associate

 (1)

 Assistant Manager

 (2)

 Caller

 (1)

 Agent

 (1)

 CSO

 (1)

 Team Lead

 (1)

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Sep 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (2 Questions)

  • Q1. Tell me about yourself?
  • Q2. Tell me about the city in any random language like English, Hindi or kannada
3

Versant Round Round (2 Questions)

  • Q1. An automated sound AI recites some English sentences and you need to repeat after that and show you're listening and understanding skills in English
  • Q2. Repeat as i Say
4

Client Interview Round (1 Question)

  • Q1. Interview with the client in operation of the company and checks you're verbal and written skills that's it.

Interview Preparation Tips

Interview preparation tips for other job seekers - It is all about the basic things u need to focus on for this interview.

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Job Fair and was interviewed in Dec 2023.

11 Interview Rounds

1

Interview Round (2 Questions)

  • Q1. Tel about ur self
  • Q2. Tel aboutfamily
2

Technical Round (10 Questions)

  • Q1. Why do you want to work at this company
  • Q2. Why do you want this job
  • Q3. What are you greatest strength
  • Q4. Why should hiring you
  • Q5. What are you leaving current job
  • Q6. What is ur current salary
  • Q7. How do u like one
  • Q8. What intrested mean
  • Q9. How explain company
  • Q10. What Experience
3

Technical Round (7 Questions)

  • Q1. What can you expect an interview with tcs
  • Q2. Behaviour interview questions
  • Q3. Tell me about time you faced a challenging situation at work how to handling
  • Q4. Different types of interview
  • Q5. Technical and behavioral
  • Q6. Hr interview questions
  • Q7. Asking skills u
4

Coding Test Round

I don't know this coding test because I have completed my studies b.com computers

5

Assignment Round

I don't know because I have studied commerce

6

Group Discussion Round

Group discussion is mean important

7

Coding Test Round

I don't know coding test

8

HR Round (2 Questions)

  • Q1. Why Experience job
  • Q2. What Weakness u
9

HR Round (3 Questions)

  • Q1. Skills experience
  • Q2. Strength asked u
  • Q3. Family also working hard
10

Assignment Round

I don't know assignment

11

Coding Test Round

No this answer because I have complete my graduation b.com

Interview experience
2
 Poor
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Tell me About Yourself
2

Aptitude Test Round

How to collect data for free?

Interview experience
1
 Bad
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via LinkedIn and was interviewed in Dec 2023.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Introduction about my self
  • Q2. Hr asked me to take a mock call of my previous company in different languages
2

Aptitude Test Round

Everything was a general knowledge questions but these peoples want a twisted answer not a correct answer

Interview Preparation Tips

Interview preparation tips for other job seekers - For the customer support job role you people's can test the communication skills not bad but in aptitude test you people's want twisted answers not the correct exact answers which made me to feel bad that to you waited me for such a long time
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (2 Questions)

  • Q1. What is Social media?
  • Q2. About native places?good thing or bad thing
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

Verbal, Numeric & Logical questions

3

HR Round (1 Question)

  • Q1. 1. All the Basic questions about he wants to know about me. 2. He check your Communication & Confidence level. 3. Where want to invest your first salary ? 4. Ho...read more
4

Face to Face Interview Round (1 Question)

  • Q1. 1. They check our Expressions 2. They check our dressing scense 3. They notice How and What r we answer to any type of question. 4. They want short & uniqe answ...read more

Interview Preparation Tips

Interview preparation tips for other job seekers - 1. Remember the interview starts as soon as you leave the house.
2. Treat everyone as meet as your interviewer.
3. Create a strong first impression.
4. Be ready for the small talk.
5. Be on message from the outset.

FiveS Digital Interview FAQs

How many rounds are there in FiveS Digital Customer Support Executive interview?
FiveS Digital interview process usually has 2-3 rounds. The most common rounds in the FiveS Digital interview process are HR, Resume Shortlist and Technical.
How to prepare for FiveS Digital Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at FiveS Digital. The most common topics and skills that interviewers at FiveS Digital expect are Bpo Voice, Customer Handling, Customer Service, Domestic BPO and Non Voice Process.
What are the top questions asked in FiveS Digital Customer Support Executive interview?

Some of the top questions asked at the FiveS Digital Customer Support Executive interview -

  1. Tell me about the city in any random language like English, Hindi or kann...read more
  2. How do you handle the custom...read more
  3. How to handle angry custo...read more

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People are getting interviews through

based on 3 FiveS Digital interviews
Referral
Job Portal
67%
33%
Moderate Confidence
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Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
FiveS Digital Customer Support Executive Salary
based on 60 salaries
₹1 L/yr - ₹4 L/yr
38% less than the average Customer Support Executive Salary in India
View more details

FiveS Digital Customer Support Executive Reviews and Ratings

based on 16 reviews

3.8/5

Rating in categories

3.4

Skill development

3.5

Work-Life balance

3.0

Salary & Benefits

3.4

Job Security

3.0

Company culture

3.1

Promotions/Appraisal

3.2

Work Satisfaction

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