
FiveS Digital

Working at FiveS Digital
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8% below

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Salary, Promotions, Job security
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About FiveS Digital
At FiveS, through our impact sourcing model, we follow digital first approach. We upskill and employ youths from smaller towns across India, while delivering solutions & services to our client partners. With 3000+ people at 7 delivery centres across India, and presence in Europe and Northern America, we have successfully delivered solutions across the verticals. With our digital transformation and Customer Experience solutions & Services, we enable our client partners to scale and serve their customers better. With the right blend of "Machine+ Human Intelligence", we bring onboard operational efficiency and elated experience. Our key clientele includes renowned names from BFSI, foodtech, EdTech, fintech, healthcare, ecommerce, and utility domains. We work with small, mid, large size businesses, and also start-ups, enabling them to build/scale/improve/optimise their business processes and serve the customers better. Our Capabilities • IPA/RPA: Our experts leverage industry leading platforms like Kofax, Automation Anywhere, Ui Path etc to connect, automate, accelerate, and optimize business processes across the functions. • Virtual Assistants: Our team delivers AI/ML powered custom chatbots and email bots that can integrate with multiple channels and business platforms. Complex queries are handled by our teams trained to deliver values via chat or email • Data Preparation: Our high-quality data preparation solutions & services fuels and maximises our clients AI/ML, computer vision & NLP efforts. With our platform & services offerings, we deliver data annotation, moderation, tagging, cataloging, wrangling and data enrichment. Our teams have expertise in any data form, be it text, image, audio, or video. • Contact centre: Our best-in-class contact centre solutions and services are perfect blend of telephony, I/AVRS, bots and human’s delivery exceptional customer services across the channels
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Overall Rating | 3.4/5 based on 381 reviews | 3.6/5 based on 39.4k reviews | 3.7/5 based on 90k reviews | 3.7/5 based on 53.2k reviews |
Highly Rated for | ![]() No highly rated category | Job security | Job security Work-life balance | Job security |
Critically Rated for | Salary Job security Promotions | Salary Promotions Work satisfaction | Promotions Salary Work satisfaction | Promotions Salary |
Primary Work Policy | Work from office 83% employees reported | Hybrid 86% employees reported | Work from office 81% employees reported | Hybrid 62% employees reported |
Rating by Women Employees | 3.6 Good rated by 102 women | 3.7 Good rated by 11.8k women | 3.8 Good rated by 26.1k women | 3.8 Good rated by 15.2k women |
Rating by Men Employees | 3.3 Average rated by 255 men | 3.5 Good rated by 25k men | 3.6 Good rated by 58.8k men | 3.7 Good rated by 35.5k men |
Job security | 3.0 Average | 4.1 Good | 4.5 Good | 3.8 Good |
FiveS Digital Salaries
Customer Care Executive
Team Lead
Customer Support Executive
Quality Analyst
Customer Service Executive
Data Entry Operator
Team Lead Operations
HR Executive
CCE
Senior Team Leader
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