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FiveS Digital
based on 364 Reviews
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Insights from employee reviews on AmbitionBox
25% employees reported
29% employees reported
100% employees reported
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3 reviews
5 reviews
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Full Time
Non Voice Department
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I choose fives digital because of there deep understanding of logistic industry ,strong customer care capabilities,
No
Work timings: Flexible Timings
Work related travel: This is a desk job.
Full Time
Non Voice Department
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very good environment and the supportive staff and management was also supportive
nothing
Work policy: Depned upon the stitautaion
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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I like the environment,people,trainer, supervisors,TLs, employee,and quality .
Nothing
Work timings: Flexible Timings
Employer’s Response
Thanks for sharing your valuable feedback.
Full Time
Voice / Blended Department
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Nothing
I never recommend to others to join these organizations
Work timings: Strict Timings
Work related travel: This is a desk job.
Employer’s Response
Please feel free to reach out to suman.kitawat@fivesdigital.com for understanding your concern in a better way.
Contractual
Customer Success Department
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TL, AM and operation very very bad behaviour
Very bad behaviour
Employer’s Response
Points taken, would like to connect over suman.kitawat@fivesdigital.com and understand your concern better. Please feel free to reach out.
Banking Operations Department
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Management are good, policies are also good team management
Growth is slow.
Overall good
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Customer Care Department
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Worst manegement of meesho process AM behaviour like AM it's like roadside people
Meesho process and their AM manegement
Worst
Work days: Rotational Shift (Strict Timings)
M Department
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Nothing
Manegement
6 month
Work timings: Strict Timings
Work related travel: This is a desk job.
Discover interview dos and don'ts from real experiences
Full Time
Customer Success, Service & Operations - Other Department
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Overall Rating
Top trending discussions
Full Time
Operations Support Department
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Nothing bekar company
PF nhi dete political h gndi n koi dune wala n koi smjne Wale glti se bhi Mt ana
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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WORK NATURE
SALARY IS DIRECTLY NOT CREDITED TO ACCOUNT
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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Nothing
Management and staff is very pathetic and they don't have any proper system to manage the agents salary is very less
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Full Time
Customer Success Department
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Very good company 😍😍 excellent company for freshers who wants grow their career 😇
Nothing
Work days: Rotational Shift (Flexible Timings)
Full Time
Operations Department
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Got opportunity to interact with clients ,learn how to be patience and dedication towards work ,opportunity to skill up .
Salary structure.
Full Time
Customer Success Department
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As i am working in the BPO (Business Process Outsourcing) industry BPO Professional [Customer support executive], [Five s Digital hubli] With 2 years of experience in the BPO industry, I have developed a deep understanding of outsourcing operations, customer service, and process improvement. Multitasking Problem-solving Attention to Detail Time Management Technical Skills Overall, having a combination of these skills can make you a highly valued and successful professional in the BPO industry...Read More
Nothing ......
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Impressive journey! Your journey with us, showcases your expertise in customer service. Your skills create a winning combo for your success. Keep shining! 🌟🚀
Full Time
Operations Department
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Good managers who teaches everything and backs us
Salary hikes, employee engagement, worst hr services
Full Time
Voice / Blended Department
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Salary is coming on time, And also HR and AM are so kind
Break is not given on time
Work days: Rotational Shift (Flexible Timings)
Full Time
Voice / Blended Department
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Yes ..... i like it very well.
Like......this company very much
Full Time
Customer Success Department
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It's a good
They are force to work more
Full Time
Operations Department
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Along with quality of work, they also give al lot of attention to the behaviour of each staff.
Need to upgrade the facilities and process as per business requirement to meet the challenges of future with the touch of humanity and social welfare.
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Business Process Quality Department
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Challenging and impactful work environment
Not dislike but it is an opportunity to improve. Need to adopt latest technology to reduce manual work. Technology Delay is Technology Denied
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Full Time
Quality Assurance and Testing Department
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The entire system is like a Kolkata based family. They should not hire people with fake promises and the way they are handling the client is horrible. I suggest people not to waste a single minute for the interview. There is nothing to like.
Completely a waste of time for your career. Please don't waste your time and ability. The entire system is useless. Everyday you can get new rules which is out of the box. Nothing related to learning. Nothing can be managed by us or by them as they are completely blind with their own documentation rules.
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Business Intelligence & Analytics Department
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Balanced work life and culture.
Major dissatisfaction from PF and ESIC. Apart from this everything is excellent.
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Other Department
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Everything is very good all are supportive atmosphere is very good to work.
Nothing
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Challenging environment
Salary benefits, no elevation
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
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Nothing
Everything Poor management Poor salary culture PF amount not provided even they deducted to the everyone
Full Time
Data Science & Machine Learning Department
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Environment is good
Salary and Perks are not as per industry standards
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
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Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Support Department
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No one
All over 👎
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
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