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FiveS Digital
based on 355 Reviews
Overall Rating
Category Ratings
Skill development
Promotions/Appraisal
Salary & Benefits
Company culture
Work Satisfaction
Work-Life balance
Job Security
Full Time
Operations Department
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Nothing, my experience is very bad in this company, there are no respect of employees here. And very bad behaviour of seniors. I worked as a annotations team lead here there are no knowledge of annotations Even seniors had no knowledge of annotations. The used to work with people like clockwork.
The unknowing of annotations projects. He just worked as per the client and had no contribution of his own. All the senior were not aware of any annotations. And they don't even pay anyone's salary on time. And they cut the employee's salary without any reason.
Work timings:Β Flexible Timings
Work related travel:Β This is a desk job.
Employerβs Response
For the solution approach, there is an escalation matrix that needs to be followed for approaching leaders in the hierarchy, not sure if you have followed the same to escalate the issue. Moreover, we would like you to personally connect and confirm certain details so that we might be able to understand and get it resolved accordingly. Feel free to write down to suman.kitawat@fivesdigital.com to share the concern in detail for resolution.
Full Time
Collection & Recovery Department
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If u wanna learn skills this is the place but no growth u have to do bucketting that's how u grow in this company
Dislike not professional lot of bucketing
Work timings:Β Strict Timings
Work related travel:Β This job involves Travel Within City.
Employerβs Response
Hi, Thanks for your feedback and inputs. Would like to know whatβs bucketing? Wrt same and know growth prospects, write to us on info@fivesdigital.com. Further, the IJP process for growth has been centralised as we write. So there are bleak chances of any partiality here. Do write to us and we will try and resolve your concern. Glad that you recognise that FiveS is a place to learn.
Full Time
Non voice Operations Department
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Good sjjsjsjsns
Bad to jejj
Work days:Β Monday to Saturday (Flexible Timings)
Work related travel:Β This is a desk job.
Contractual
Operations Department
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Nothing to like about
Poor management high politics
Work timings:Β Strict Timings
Work related travel:Β This is a desk job.
Employerβs Response
Would like to understand your concerns better, feel free to reach out to suman.kitawat@fivesdigital.com
Operations Department
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Great Place to work ,who have willing to Learn Site heads are very good in all centres .
working 24*7 in alert mode,
Work days:Β Monday to Saturday (Flexible Timings)
Work related travel:Β This is a desk job.
Employerβs Response
Thanks for your review. It is really good to know that you are learning with the days passing. Indeed, we are into 24*7 business so kind of stretch, we understand. We sincerely hope, as the team grows, you will have better support to manage while not at work. Keep learning. All the best!
Operations Department
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A proper job security in fact while lockdown many of the companies terminated their employees but still this company understood the pain at that time and supported each n every employee in terms of job security salary and everything.. So itβs a good place to work in.
A very great organisation to work with and there is a lot of scope of growth and development and a very supportive management to bring up your qualities.
Work days:Β Rotational Shift (Flexible Timings)
Work related travel:Β This is a desk job.
Operations Department
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Very bad
Menagement and new center had behavior is very bad
Enjoy full but last 1 year not a good..
Work related travel:Β This is a desk job.
N/A
Employerβs Response
Hi, Appreciate your feedback and views. If there is anything in specific that you want to highlight, you can write directly via our Whistle Blower coordinate - ethics@fivesdigital.com or you can connect with the Corporate HR team for any assistance you might need. We understand work in the leadership role is never easy. Happy working! We are sure you will change your ratings for good soon!
Voice / Blended Department
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We planned late for covid 19 but we achieve goals
Most of the time' five splash givan opportunity
Discover interview dos and don'ts from real experiences
BPO Department
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I also like the employee re-hire policy hare.
....
Work timings:Β Flexible Timings
Full Time
Voice / Blended Department
Employerβs Response
Thanks for sharing your valuable feedback.
Overall Rating
Full Time
Operations Support Department
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No one
All over π
Work days:Β Monday to Saturday (Flexible Timings)
Work related travel:Β This is a desk job.
Full Time
Business Process Quality Department
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Nothing
Everything is not at all good about fives
Work days:Β Rotational Shift (Strict Timings)
Work related travel:Β This is a desk job.
Full Time
Voice \/ Blended Department
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It is worst company I have experienced it
It is very worst company
Full Time
Business Process Quality Department
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Nothing
Salary credit is getting done after 15 days of month complete .and date is also not strict
Work days:Β Monday to Saturday (Flexible Timings)
Work related travel:Β This is a desk job.
Employerβs Response
Points taken, would like to connect over suman.kitawat@fivesdigital.com and understand your concern better. Please feel free to reach out.
Full Time
Corporate Training Department
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Very good work culture with diversity
NA
Work days:Β Rotational Shift (Strict Timings)
Work related travel:Β This is a desk job.
Employerβs Response
Thank you for sharing your valuable feedback.
Full Time
Corporate Training Department
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Great career growth and opportunities
Need to have a lot of patience for career growth
Work days:Β Monday to Saturday (Flexible Timings)
Work related travel:Β This is a desk job.
Full Time
Voice / Blended Department
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Swiggy proposes to good
Software not working properly
Work days:Β Rotational Shift (Strict Timings)
Work related travel:Β This is a desk job.
Employerβs Response
Thanks for sharing your feedback and highlighting the concern, would like to take your concerns forward and connect over suman.kitawat@fivesdigital.com. Please feel free to reach out.
Full Time
Inbound Calling Department
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Thank you five splash to give me chance to work here previously I didn't know about e-commerce but here I learned lots of things..
Full Time
Customer Success Department
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Training processes and culture
Less flexible
Work days:Β Monday to Saturday (Strict Timings)
Work related travel:Β This is a desk job.
Employerβs Response
Thank you for sharing your valuable feedback. We're glad to hear that you appreciate our training processes and culture. We'll take your comment about flexibility into consideration as we continually strive for excellence. If you want to share your personal inputs and want to connect, feel free to reach at suman.kitawat@fivesdigital.com for a detailed discussion.
Full Time
Operations Department
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Good Experience.
I have learned lots of work at Five splash.
Good Environment.
Work days:Β Monday to Saturday (Flexible Timings)
Work related travel:Β This job involves International Travel.
Full Time
Quality Assurance and Testing Department
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The entire system is like a Kolkata based family. They should not hire people with fake promises and the way they are handling the client is horrible. I suggest people not to waste a single minute for the interview. There is nothing to like.
Completely a waste of time for your career. Please don't waste your time and ability. The entire system is useless. Everyday you can get new rules which is out of the box. Nothing related to learning. Nothing can be managed by us or by them as they are completely blind with their own documentation rules.
Work days:Β Monday to Saturday (Strict Timings)
Work related travel:Β This is a desk job.
Full Time
Operations Department
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Along with quality of work, they also give al lot of attention to the behaviour of each staff.
Need to upgrade the facilities and process as per business requirement to meet the challenges of future with the touch of humanity and social welfare.
Work days:Β Rotational Shift (Strict Timings)
Work related travel:Β This job involves Travel Within City.
Full Time
Operations Support Department
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Nothing bekar company
PF nhi dete political h gndi n koi dune wala n koi smjne Wale glti se bhi Mt ana
Work days:Β Monday to Saturday (Strict Timings)
Work related travel:Β This is a desk job.
Full Time
Non Voice Department
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I choose fives digital because of there deep understanding of logistic industry ,strong customer care capabilities,
No
Work timings:Β Flexible Timings
Work related travel:Β This is a desk job.
Full Time
Non Voice Department
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very good environment and the supportive staff and management was also supportive
nothing
Work policy: Depned upon the stitautaion
Work days:Β Monday to Friday (Strict Timings)
Work related travel:Β This is a desk job.
Full Time
Voice / Blended Department
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WORK NATURE
SALARY IS DIRECTLY NOT CREDITED TO ACCOUNT
Work days:Β Rotational Shift (Flexible Timings)
Work related travel:Β This is a desk job.
Full Time
Other Department
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Everything is very good all are supportive atmosphere is very good to work.
Nothing
Work days:Β Rotational Shift (Flexible Timings)
Work related travel:Β This is a desk job.
Full Time
Customer Success Department
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Nothing
Management and staff is very pathetic and they don't have any proper system to manage the agents salary is very less
Work timings:Β Strict Timings
Work related travel:Β This job involves Travel Within City.
Full Time
Customer Success Department
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Very good company ππ excellent company for freshers who wants grow their career π
Nothing
Work days:Β Rotational Shift (Flexible Timings)
Full Time
Operations Department
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Challenging environment
Salary benefits, no elevation
Work days:Β Monday to Friday (Flexible Timings)
Work related travel:Β This is a desk job.
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