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FiveS Digital Customer Service Executive Reviews

Updated 26 Feb, 2025

Overall Rating

3.4/5

based on 19 reviews

Rating distribution

5

6 (31.6%)

4

2 (10.5%)

3

5 (26.3%)

2

1 (5.3%)

1

5 (26.3%)

Category Ratings

3.3

Work-life balance

3.3

Skill development

3.2

Company culture

3.2

Work satisfaction

3.0

Promotions

2.9

Job security

2.8

Salary

What employees say about FiveS Digital?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

75% employees reported

Flexible timing

67% employees reported

No travel

62% employees reported

View more detailed insights

Gender based rating

3.9

Rated by Women

5 reviews

3.2

Rated by Men

14 reviews

FiveS Digital is rated 3.4 out of 5 stars on AmbitionBox, based on 19 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

FiveS Digital is rated 3.4 out of 5 stars on AmbitionBox, based on 19 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Top Mentions in FiveS Digital Customer Service Executive Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

19 reviews found

Sort by: Popular

Customer Service Executive in Jamshedpur

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 26 Jul 2024

Likes

WORK NATURE

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

SALARY IS DIRECTLY NOT CREDITED TO ACCOUNT

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Udaipur

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 04 Nov 2023

Likes

Good kam to kuchh hota hi nhi hai is company me sirf loan lene ke alawa

Dislikes

Yah company employee ke upar loan leti hai fazi company and farzi manager

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Employer’s Response

Points taken, we would like to know about your perspective so that we can build the organisation a better place to work, feel free to write to suman.kitawat@fivesdigital.com for a solution-based approach and elaborative discussion.

Customer Service Executive in Navi Mumbai

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 26 Feb 2025

Likes

Skill development - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Salary - Poor

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Executive in Hubli

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

3.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 25 Jun 2023

Likes

On time work

Salary - Excellent
Skill development - Good
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Environment is not much as expected

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Points taken, would like to connect over suman.kitawat@fivesdigital.com and understand your concern better. Please feel free to reach out.

Customer Service Executive in Udaipur

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 25 Jul 2024

Likes

Good environment

Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Nothing else Everything was good

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Read FiveS Digital Customer Service Executive Reviews based on locations

3.4

Jamshedpur

(7)

Customer Service Executive in Hubli

Full Time

·

Sales Support & Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 19 Jul 2024

Likes

supporting staff friendly culture early promotion for freshers

Skill development - Good
Promotions - Good
Company culture - Good

Dislikes

less salary ..not everyone gets PF and other benefits like leaves

Salary - Poor

Customer Service Executive in Bhopal

Full Time

·

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

1.0

Work-life balance

posted on 17 Apr 2023

Likes

Namaz room availability

Dislikes

Supervisor behavior 😑

Salary - Poor
Skill development - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

Thanks for sharing your valuable feedback and highlighting the concern, would like to take your concerns forward and connect over suman.kitawat@fivesdigital.com. Please feel free to reach out.

You are reading trusted reviews. Keep reading to find out more about FiveS Digital.

Customer Service Executive in Bhopal

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 20 Mar 2023

Likes

Not very much good about the company

Dislikes

Not giving attractive salary packages.

Skill development - Bad
Job security - Bad
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employer’s Response

Points taken, would like to connect over suman.kitawat@fivesdigital.com and understand your concern better. Please feel free to reach out.

Discover interview dos and don'ts from real experiences

Customer Service Executive in Jamshedpur

Full Time

·

Other Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 02 Oct 2024

Likes

Worst place to do job there

Dislikes

I will never do job there

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Service Executive in Jamshedpur

Full Time

·

After Sales Service & Repair Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 19 Feb 2023

Likes

Few mates over there are supportives

Dislikes

It's a worst company to work in . There are no proper rules and regulation no care to excutives are given . Even authorities are rude and extremely non supportive.

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Employer’s Response

Thanks for sharing the insights, would like to connect with you directly at suman.kitawat@fivesdigital.com to understand the details of the issue. Requesting you to please connect.

Customer Service Executive in Jamshedpur

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 14 Mar 2023

Likes

Nothing is good

Dislikes

No work cultural

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employer’s Response

Thanks for highlighting the concern, would like to take this forward and connect over suman.kitawat@fivesdigital.com. Please feel free to reach out.

Customer Service Executive in Mohali

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Feb 2025

Likes

Salary - Good
Skill development - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Excellent

Customer Service Executive in Bangalore / Bengaluru

Full Time

·

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 30 Oct 2021

Likes

I like the company Team leader ,QA , Operation manager behaviour

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Company pakage in not enough to work

Work Details

I feel very freely because this is totally work from home

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Service Executive in Hyderabad / Secunderabad

Full Time

·

Marketing Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 13 Apr 2023

Likes

No words

Skill development - Excellent
Job security - Good
Promotions - Good

Dislikes

No words

Salary - Poor
Company culture - Poor

Employer’s Response

Thanks for sharing your valuable feedback, if you want to share your views or concerns, feel free to reach out to suman.kitawat@fivesdigital.com.

Customer Service Executive in Jamshedpur

Contractual

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Feb 2024

Likes

Work environment is good and fives company and all hr manager is also good. Muskan mam is good and helpful.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Jamshedpur

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 01 Dec 2020

Likes

Its worst experience ever they dont have any responsibility for there employee they have terminated many of the employees just without any prior notice. They went on hiering new candidates and just no to old ones😊.And there are still lot to say but I dont think it will matter. And all this I am talking about Jamshedpur office.

Dislikes

Well all i have explained but yeah that is the truth

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Starting it was bit good but then they made it all like worst the behaviour of the TL and manager are just .. can not be even tell

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Hublo

Recovery process Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 26 Dec 2020

Likes

I talk about job security and growth my skill communication improve etc

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Company culture - Good
Work-life balance - Good

Dislikes

I think the culture of dress code and not more i dislike the job

Work Details

I lern lots of there my communication improv i speeking confedancly now computer knowledge how to speek like soft skill all that

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Customer Service Executive in Jamshedpur

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

3.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 19 Apr 2022

Likes

Nothing is likeable

Dislikes

Salary - Bad
Skill development - Poor
Job security - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

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More about working at FiveS Digital

HQ - Udaipur, India
BPO
501-1k Employees (India)
IT Services & Consulting

People also ask about FiveS Digital's Customer Service Executives

How is FiveS Digital to work for?

FiveS Digital is rated 3.4 out of 5, based on 19 reviews by employees on AmbitionBox. FiveS Digital is known for Work-life balance which is rated at the top and given a rating of 3.3. However, Salary is rated the lowest at 2.8 and can be improved. To know first hand how it is like to work at FiveS Digital read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at FiveS Digital?

According to AmbitionBox ratings, FiveS Digital employees rate its salary and benefits as 2.8 out of 5. You can know more about FiveS Digital Salaries at AmbitionBox

How is the work culture at FiveS Digital?

Work culture is rated 3.2 at FiveS Digital by 19 employees. While job security is rated 2.9 and work-life balance is rated 3.3 at FiveS Digital. Read detailed reviews by employees of FiveS Digital on AmbitionBox.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 19 FiveS Digital reviews submitted by FiveS Digital employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if FiveS Digital is the right company for you. 75% of employees ...reported the working days at FiveS Digital as Rotational Shift. 67% employees reported the work timings at FiveS Digital as Flexible timing. Read more

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FiveS Digital Customer Service Executive Salary

based on 36 salaries

Unlock

₹0.9 L/yr - ₹4 L/yr

35% less than the average Customer Service Executive Salary in India

View more details

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