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FiveS Digital Customer Care Associate Interview Questions and Answers

Updated 29 May 2020

FiveS Digital Customer Care Associate Interview Experiences

1 interview found

Customer Care Associate Interview Questions & Answers

user image Anonymous

posted on 29 May 2020

I applied via Walk-in and was interviewed in Nov 2019. There were 4 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. About your self
    • Add your answer
  • Q2. What about your mother
    • View 1 more answer
  • Q3. Your favorite hobby
  • Ans. 

    My favorite hobby is painting. I find it relaxing and a great way to express my creativity.

    • I enjoy experimenting with different painting techniques and styles

    • I often paint landscapes and abstract art

    • I find painting to be a therapeutic and stress-relieving activity

    • Answered by AI
    View 1 more answer
  • Q4. Last Journey
    • Add your answer
  • Q5. What about your future goal
    • Add your answer
  • Q6. Your favorite festival
  • Ans. 

    My favorite festival is Diwali.

    • Diwali is a Hindu festival of lights celebrated every year.

    • It symbolizes the victory of light over darkness and good over evil.

    • During Diwali, people decorate their homes with lights, burst fireworks, and exchange gifts.

    • It is a time for family gatherings, feasts, and sharing joy with loved ones.

    • One of the highlights of Diwali is the lighting of diyas (oil lamps) to illuminate homes and bri...

    • Answered by AI
    View 1 more answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

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A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more
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Customer Care Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 21 Feb 2021

I applied via Walk-in and was interviewed before Feb 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Introduction.....?
    • Add your answer
  • Q2. Privious job related questions?
    • Add your answer
  • Q3. Typing
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident nothing else.....

Customer Care Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 29 Sep 2021

I applied via Referral and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Self introduction
    • Add your answer
  • Q2. How much aware are you with yourself
    • Add your answer
  • Q3. Key skills knowledge about your attitude towards customers
    • Add your answer
  • Q4. How well spoken are you
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident about your experience and your knowledge for what you are known

Customer Care Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 27 Nov 2021

I applied via Company Website and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. How to handel a angry cx ?
    • Add your answer
  • Q2. What u expect from our company
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be fluent

Customer Care Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 28 Mar 2021

I applied via Recruitment Consultant and was interviewed in Sep 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Just introduction they asked.. They need employees
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - At the time if hiring they promise u good package.. But you'll get shock after receiving offer letter. Plus no management.. Worst company. Salary is very less

Customer Care Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 6 Oct 2021

I applied via Campus Placement and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Self introduction
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidential, and prepare with effective communication

Customer Support Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 8 Mar 2022

I was interviewed before Mar 2021.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(5 Questions)

  • Q1. Why should we hire you?
    • Add your answer
  • Q2. What are your strengths and weaknesses?
    • Add your answer
  • Q3. Share details of your previous job.
    • Add your answer
  • Q4. What is your family background?
    • Add your answer
  • Q5. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, positive and be real

Customer Care Executive Interview Questions & Answers

Mphasis user image Anonymous

posted on 17 Feb 2018

I applied via Approached by Company and was interviewed before Feb 2017. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Directly they ask what should be your ctc per annum but the fixed ctc was satisfactory i used to pay rs 6900 per month during 2006 - 2007
    • Add your answer
  • Q2. 3 types of languages pronunciation one in english language , the same words and subject in hindi and the same statements / dialogue / description in local language that was the process of interview and als...
  • Ans. 

    The question asked about pronunciations in English, Hindi, and the local language.

    • The question required knowledge of pronunciations in different languages.

    • Candidates were expected to provide examples of words or phrases in each language.

    • The question aimed to assess language proficiency and adaptability.

    • Answered by AI
    Add your answer

Interview Preparation Tips

Round: Resume Shortlist
Experience: well verse of local language and no MTI in official language and my previous work exp was in river woods holiday resort thus was an added advantage to perform a strong approach towards customer service

Round: Test
Experience: typing test , mathematics and simple general knowledge of 2006 - 2007 current events

General Tips: nice process and should be well verse with the subject and we must be strongly oriented to win the interview and get a job
Skills: Communication, Body Language, Problem Solving, Analytical Skills, Leadership, Presentation Skills, Time Management, Decision Making Skills
Duration: <1 week

Customer Care Executive Interview Questions & Answers

Hexaware Technologies user image Anonymous

posted on 19 Dec 2021

I was interviewed before Dec 2020.

Interview Questionnaire 

1 Question

  • Q1. Why you want to join BPO field
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - The simple answer I love to interact with different kind of people and want to improve my communication skills.

Customer Care Executive Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 22 Nov 2021

I applied via Walk-in and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. They will just check your commutation skills
    • Add your answer
  • Q2. You should sound professional and technical
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Work on your communication and convening skills
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FiveS Digital Interview FAQs

How to prepare for FiveS Digital Customer Care Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at FiveS Digital. The most common topics and skills that interviewers at FiveS Digital expect are customer care, Customer Handling, Grammar, Inbound Process and Non Voice Process.

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