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FiveS Digital Customer Care Associate Interview Questions and Answers

Updated 29 May 2020

1 interview found

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Customer Care Associate Interview Questions

user image Anonymous

posted on 29 May 2020

I applied via Walk-in and was interviewed in Nov 2019.

4 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Interview questions from similar companies

Interview experience
1
 Bad
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Oct 2022.

3 Interview Rounds

1

HR Round (1 Question)

  • Q1. Tell me about your self
2

Aptitude Test Round

General knowledge test

3

One-on-one Round (1 Question)

  • Q1. Regarding shifts and experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join this company, Management is terrible they don't even know how to drive a process and how to fulfill client requirements.
In my 7 years of career this is the worst company I worked with. No at all recommended to anyone. If u r not getting any job and this is the last option than only you can join.
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Referral and was interviewed in Sep 2024.

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. What is your favorite season and why?
  • Q2. Which movie is your favorite and why
2

Assignment Round

It was a typing test on a computer

Interview experience
3
 Average
Difficulty level
 Easy
Duration
 More than 8 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Oct 2024.

1 Interview Round

1

HR Round (4 Questions)

  • Q1. Tell me about yourself
  • Q2. What difference between inbound and outbound
  • Q3. Tell about own hobbies
  • Q4. How can handle customer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are freesher so u can go here but salary ki low 10k monthly
Interview experience
1
 Bad
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Tell us about yourself
  • Q2. How much salary expectation

Customer Care Executive Interview Questions

Alorica user image Harmanpreet Kaur

posted on 24 Oct 2024

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Describe yourself
  • Q2. Related studies
Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Mock call explanation
2

One-on-one Round (1 Question)

  • Q1. Explain previous job role
Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. About u r self
  • Q2. Why iam hire u
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Mar 2024.

1 Interview Round

1

HR Round (4 Questions)

  • Q1. Talk about experience
  • Q2. What are your hobbies
  • Q3. Education background
  • Q4. Language skills

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident
Interview experience
2
 Poor
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Recruitment Consulltant and was interviewed in Jun 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (3 Questions)

  • Q1. Introduction tell about ur self
  • Q2. What u do yesterday??
  • Q3. Tell me ur hobbies
3

HR Round (1 Question)

  • Q1. Are you comfortable day and night shift

FiveS Digital Interview FAQs

How to prepare for FiveS Digital Customer Care Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at FiveS Digital. The most common topics and skills that interviewers at FiveS Digital expect are customer care, Customer Handling, Grammar, Inbound Process and Non Voice Process.

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People are getting interviews through

based on 1 FiveS Digital interview
WalkIn
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Low Confidence means the data is based on a small number of responses received from the candidates.

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