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Grassroots BPO Interview Questions and Answers

Updated 6 Jun 2024

Grassroots BPO Interview Experiences

Popular Designations

7 interviews found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. Talk about experience
  • Q2. What are your hobbies
  • Q3. Education background
  • Q4. Language skills

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident

Customer Care Executive Interview Questions asked at other Companies

Q1. What would you do if you win 1billion dollar lottey?
View answer (39)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected
Round 1 - HR 

(2 Questions)

  • Q1. Self Introduction
  • Q2. Recruitment process

Talent Acquisition Specialist Interview Questions asked at other Companies

Q1. On what basis do you select/source candidates and move them forward?
View answer (1)
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. How do you plan to reduce shrinkage in your team
  • Ans. 

    Implementing stricter inventory controls, conducting regular audits, and training team members on theft prevention techniques.

    • Implement stricter inventory controls to track products more accurately

    • Conduct regular audits to identify any discrepancies or potential areas of theft

    • Train team members on theft prevention techniques and the importance of reporting any suspicious behavior

    • Utilize surveillance cameras or other se...

  • Answered by AI
  • Q2. How will you motivate your Team
  • Q3. What is the formula for attrition and shrinkage
  • Ans. 

    Attrition and shrinkage are calculated separately using different formulas.

    • Attrition rate = (Number of employees who left during a period / Average number of employees during the same period) x 100

    • Shrinkage rate = (Total hours lost due to factors like breaks, meetings, training, etc. / Total scheduled hours) x 100

    • Attrition and shrinkage are important metrics in workforce management to understand employee turnover and p

  • Answered by AI
  • Q4. How will you manage conflict

Interview Preparation Tips

Interview preparation tips for other job seekers - >Be confident and do not rush
>Listen carefully and leave a 3 sec gap before you answer
>Never say your nervous say that you are excited

Team Lead Operations Interview Questions asked at other Companies

Q1. What was thr volume of shipment handled per day in previous designation ?
View answer (19)

Graphic Designer Interview Questions & Answers

user image Prakhar Sinha

posted on 23 May 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before May 2023. There were 2 interview rounds.

Round 1 - Assignment 

Design the asked content

Round 2 - One-on-one 

(4 Questions)

  • Q1. With process Manager regarding softwares, colours, themes, etc.
  • Q2. Understanding about advertisement
  • Q3. Understanding about different kinds of designs, used in different platform
  • Q4. Design concepts

Graphic Designer Interview Questions asked at other Companies

Q1. If assignment goes perfect and you are suitable for the job then only you will be able to face this final round and in this round asking about the expected salary but at the end offers their criteria with fix salary only.
View answer (8)

Grassroots BPO interview questions for popular designations

 Processing Executive

 (2)

 Customer Care Executive

 (1)

 Digital Marketing Executive

 (1)

 Graphic Designer

 (1)

 Talent Acquisition Specialist

 (1)

 Team Lead Operations

 (1)

Processing Executive Interview Questions & Answers

user image Chilakala shaheen

posted on 14 Dec 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
-
Result
Selected Selected

I applied via Company Website and was interviewed before Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Introduction about yourself
  • Q2. About my home town

Processing Executive Interview Questions asked at other Companies

Q1. What is meant by quality and brief explanation of it with an example?
View answer (61)
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Apr 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about ur self

Interview Preparation Tips

Interview preparation tips for other job seekers - Search as much as u can

Digital Marketing Executive Interview Questions asked at other Companies

Q1. What is the difference between do follow and no follow links?
View answer (5)

I applied via Walk-in and was interviewed in Oct 2021. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Tell something about u, what are your hobbies, what you do during free time, what do you no about BPO..?
  • Ans. 

    I am a process executive with a passion for photography. During my free time, I enjoy capturing moments and exploring new techniques.

    • Photography is my main hobby

    • I love experimenting with different styles and techniques

    • I enjoy capturing landscapes, portraits, and street photography

    • During my free time, I also like to edit and enhance my photos using various software

    • I actively participate in photography communities and at

  • Answered by AI
  • Q2. Said about myself, qualification, family background n what i do during free time and little about bpo.

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be confident, have positive atittude..say whatever u know about thr process

Processing Executive Interview Questions asked at other Companies

Q1. What is meant by quality and brief explanation of it with an example?
View answer (61)

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Easy
Process Duration
2-4 weeks
Result
No response

I applied via Naukri.com and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - Technical 

(4 Questions)

  • Q1. Give a brief about the work which I did on day to day basis in the previous organisation as a Business Analyst.
  • Ans. 

    As a Business Analyst, I was responsible for gathering and analyzing business requirements, creating functional specifications, conducting stakeholder meetings, and facilitating communication between business and IT teams.

    • Gathered and documented business requirements from stakeholders

    • Analyzed data to identify trends and make recommendations for process improvements

    • Created functional specifications for new software deve...

  • Answered by AI
  • Q2. Have you worked in Waterfall model / Scrum model?
  • Ans. 

    Yes, I have experience working in both Waterfall and Scrum models.

    • I have experience working in Waterfall model, where requirements are gathered upfront and the project progresses in a linear fashion.

    • I have also worked in Scrum model, where the project is divided into sprints and iterative development is done.

    • In Waterfall model, I have worked on projects with well-defined scope and fixed timelines.

    • In Scrum model, I have...

  • Answered by AI
  • Q3. What was the team size which I handled as a Business Analyst?
  • Ans. 

    I have experience handling teams ranging from 5 to 15 members as a Business Analyst.

    • Managed a team of 8 analysts in a previous project

    • Collaborated with a team of 12 developers and testers in another project

    • Led a team of 5 business analysts in a recent initiative

  • Answered by AI
  • Q4. And the background about the project and my roles and responsibilities working with the offshore / onshore teams
Round 2 - Technical 

(2 Questions)

  • Q1. Was there any interaction with the onshore folks ? If yes then what was my role?
  • Ans. 

    Yes, I had regular interactions with the onshore team to gather requirements and provide updates on project progress.

    • Regularly communicated with onshore team to gather requirements

    • Provided updates on project progress to onshore stakeholders

    • Collaborated with onshore team to ensure alignment on project goals

  • Answered by AI
  • Q2. Who was the PO in your team ? How Business Analyst and the PO coordinate?
  • Ans. 

    The Product Owner (PO) in my team was responsible for defining and prioritizing the product backlog. Business Analyst and PO coordinate through regular meetings, communication, and collaboration.

    • The PO defines and prioritizes the product backlog based on business value and stakeholder needs.

    • The Business Analyst works closely with the PO to understand requirements, gather feedback, and ensure alignment with business goa...

  • Answered by AI
Round 3 - Technical 

(1 Question)

  • Q1. How was the requirements being gathered? Who used to gather the requirements ? Is the PO or the Business Analyst in your team?
  • Ans. 

    Requirements were gathered through collaboration between the Product Owner and Business Analyst in the team.

    • Requirements were gathered through stakeholder interviews, workshops, and document analysis.

    • The Product Owner and Business Analyst worked closely together to ensure all requirements were captured accurately.

    • The Business Analyst facilitated the requirements gathering process and documented the findings for review ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I had 3 rounds of technical interview for Lead Business Analyst job profile, one with the VP, Manager and the AVP. All the technical rounds were cleared successfully. The interviewers were so kind, they had shared the feedback and the result on the spot at the end of the interview call. I had to follow up during each interview call to the HR reconfirming about the status of the interview in each stage. After the 3rd final technical round the HR ghosted as they didn't had the budget. In the initial call itself it was discussed clearly about the expectations which I had in terms of compensation.
A humble request to all the fellow job seekers, please get it confirmed at each stage with the HR before agreeing for next round of interview if they really are going to accept the expectations of compensation. As it will save your time a lot and focus on the interview calls which you really deserve rather than getting ghosted at the end.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
No response

I applied via LinkedIn and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. How handling team and process discrepancy the Breaks and handling call to oversight team for error call.
  • Q2. I will learn new things and growth
  • Q3. How setup new funds
  • Q4. We have behaviour in management
  • Q5. Always positive thoughts and hard work

Interview Preparation Tips

Topics to prepare for Statestreet HCL Services Reconciliation Specialist interview:
  • Bank Reconciliation
Interview preparation tips for other job seekers - Some of the people they don't talk properly but they will do great hard worker and smart work. You have to give to chance to them develop and trainings.

Intern process transformation Interview Questions & Answers

FiveS Digital user image Anonymous

posted on 28 Jan 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Dec 2024.

Round 1 - Assignment 

Uipath Web scraping workflow

Round 2 - Technical 

(7 Questions)

  • Q1. Tell us about yourself.
  • Q2. Why are you suitable for this position?
  • Q3. What kind of technical skills do you have?
  • Q4. What tools or software have you used in your projects?
  • Q5. In which situation do you use a for loop and a while loop?
  • Q6. What are your biggest strengths and weaknesses?
  • Q7. How do you handle challenging situations?

Interview Preparation Tips

Interview preparation tips for other job seekers - For interviews, practice presenting your skills and experiences effectively.

Grassroots BPO Interview FAQs

How many rounds are there in Grassroots BPO interview?
Grassroots BPO interview process usually has 1-2 rounds. The most common rounds in the Grassroots BPO interview process are One-on-one Round, HR and Resume Shortlist.
How to prepare for Grassroots BPO interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Grassroots BPO. The most common topics and skills that interviewers at Grassroots BPO expect are Javascript, Lead Generation, Outbound Calling, Inbound Calls and .Net.
What are the top questions asked in Grassroots BPO interview?

Some of the top questions asked at the Grassroots BPO interview -

  1. How do you plan to reduce shrinkage in your t...read more
  2. What is the formula for attrition and shrink...read more
  3. With process Manager regarding softwares, colours, themes, e...read more

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Grassroots BPO Interview Process

based on 11 interviews

Interview experience

4.6
  
Excellent
View more

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Grassroots BPO Reviews and Ratings

based on 210 reviews

3.8/5

Rating in categories

3.6

Skill development

3.6

Work-life balance

3.0

Salary

3.5

Job security

3.3

Company culture

3.1

Promotions

3.4

Work satisfaction

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