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Grassroots BPO Team Lead Operations Interview Questions and Answers
Grassroots BPO Team Lead Operations Interview Experiences
1 interview found
Selected
I applied via Approached by Company and was interviewed before Aug 2022. There were 2 interview rounds.
(4 Questions)
- Q1. How do you plan to reduce shrinkage in your team
- Ans.
Implementing stricter inventory controls, conducting regular audits, and training team members on theft prevention techniques.
Implement stricter inventory controls to track products more accurately
Conduct regular audits to identify any discrepancies or potential areas of theft
Train team members on theft prevention techniques and the importance of reporting any suspicious behavior
Utilize surveillance cameras or other se...
- Q2. How will you motivate your Team
- Q3. What is the formula for attrition and shrinkage
- Ans.
Attrition and shrinkage are calculated separately using different formulas.
Attrition rate = (Number of employees who left during a period / Average number of employees during the same period) x 100
Shrinkage rate = (Total hours lost due to factors like breaks, meetings, training, etc. / Total scheduled hours) x 100
Attrition and shrinkage are important metrics in workforce management to understand employee turnover and p
- Q4. How will you manage conflict
Interview Preparation Tips
>Listen carefully and leave a 3 sec gap before you answer
>Never say your nervous say that you are excited
Interview questions from similar companies
Interview Questionnaire
1 Question
- Q1. How do manage the shrinkage
- Ans.
Shrinkage can be managed by implementing effective inventory control measures and conducting regular audits.
Implementing strict inventory control measures to prevent theft and loss
Conducting regular audits to identify and address any discrepancies
Training employees on the importance of shrinkage management
Using technology such as CCTV cameras and electronic article surveillance (EAS) systems
Analyzing data to identify p...
I applied via Referral and was interviewed in Jun 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. Self introduction, system information regarding data upload, team manage questions
Interview Preparation Tips
Shivaraj Patil
I applied via Recruitment Consulltant and was interviewed in Sep 2023. There were 3 interview rounds.
(2 Questions)
- Q1. Explain about profile.
- Q2. What were my KPI and KRA
(4 Questions)
- Q1. Attrition related.
- Q2. Shrinkage related.
- Q3. Bonding with the team.
- Q4. Motivation to the team.
(1 Question)
- Q1. Yet to happen the interview.
Interview Preparation Tips
Karthik P
I have passed the given test
(1 Question)
- Q1. Client round and manager round was there and i have cleared these technical rounds
Processing Executive Interview Questions & Answers
SLK Global Services
Anonymous
posted on 20 Jun 2024
Selected
I applied via Referral and was interviewed in May 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Why you are selected for banking process will be the question ❓
- Q2. How would you see yourself 5 years down the line in the field which you are working would be questioned
(2 Questions)
- Q1. What's your salary expections
- Q2. We will provide you only less salary, are you ok with that?
Interview Preparation Tips
I applied via Walk-in and was interviewed in Apr 2024. There were 3 interview rounds.
Quant, reasoning, English
(1 Question)
- Q1. Family, education, salary expectation
(1 Question)
- Q1. What do you know about company, goals, previous experience
Interview Preparation Tips
I applied via Company Website and was interviewed in Dec 2020. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Tell me about yourself
- Q2. About investment banking
- Q3. What is your 5 years future goals
Interview Preparation Tips
I applied via Referral and was interviewed before Feb 2021. There were 3 interview rounds.
(1 Question)
- Q1. Questions about excel
(2 Questions)
- Q1. What are your strengths and weaknesses?
- Q2. Tell me about yourself.
Interview Preparation Tips
Selected
I applied via Campus Placement and was interviewed before Apr 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Hr will ask candidate about self,education background, strength, weakness,candidate confidence, checked communication etc
- Q2. 1) Tell me about your self 2) Where you are looking yourself after 5 years
Interview Preparation Tips
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Grassroots BPO Team Lead Operations Interview Process
based on 1 interview
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based on 6 reviews
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