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Grassroots BPO Team Lead Operations Interview Questions and Answers
Grassroots BPO Team Lead Operations Interview Experiences
1 interview found
Selected
I applied via Approached by Company and was interviewed before Aug 2022. There were 2 interview rounds.
(4 Questions)
- Q1. How do you plan to reduce shrinkage in your team
- Ans.
Implementing stricter inventory controls, conducting regular audits, and training team members on theft prevention techniques.
Implement stricter inventory controls to track products more accurately
Conduct regular audits to identify any discrepancies or potential areas of theft
Train team members on theft prevention techniques and the importance of reporting any suspicious behavior
Utilize surveillance cameras or other se...
- Q2. How will you motivate your Team
- Q3. What is the formula for attrition and shrinkage
- Ans.
Attrition and shrinkage are calculated separately using different formulas.
Attrition rate = (Number of employees who left during a period / Average number of employees during the same period) x 100
Shrinkage rate = (Total hours lost due to factors like breaks, meetings, training, etc. / Total scheduled hours) x 100
Attrition and shrinkage are important metrics in workforce management to understand employee turnover and p
- Q4. How will you manage conflict
Interview Preparation Tips
>Listen carefully and leave a 3 sec gap before you answer
>Never say your nervous say that you are excited
Interview questions from similar companies
I was interviewed in Apr 2017.
Interview Questionnaire
1 Question
- Q1. Work Experience and Salary expectation
Interview Preparation Tips
Experience: I told what I was asked
Tips: Nothing
Round: Ops Manager Round
Experience: Manages was busyin Game post asking my work experience
Tips: Nothing
I applied via Naukri.com and was interviewed before Dec 2019. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. People management, KPI's and KRA's, Formula for AHT, Shrinkage, Attrition and Occupancy, How to improve a bad player in team, People or Company and why ??
- Q2. When can I join at TECH M 😊
- Q3. NA
Interview Preparation Tips
Maintain Eye to Eye contact and think well prior shooting the answer.
Team Lead Operations Interview Questions & Answers
Cognizant
Surendra Reddy Karnatakam
posted on 31 Jan 2023
Selected
I applied via Walk-in and was interviewed before Jan 2022. There were 3 interview rounds.
(1 Question)
- Q1. Accounting principles
(1 Question)
- Q1. Compensation related questions
Interview Preparation Tips
I applied via Campus Placement and was interviewed before Nov 2021. There were 3 interview rounds.
General aptitude logical maths and comprehensive
(2 Questions)
- Q1. Tell me about your self
- Q2. Basic accounting principles
(2 Questions)
- Q1. What is depreciation why is it accounted
- Q2. What are your strength weakness
Interview Preparation Tips
Interview Preparation Tips
Experience: They found my resume intersting
Tips: forwarded to next round
Round: Test
Experience: could found to difficult to make this round
Tips: I was not preapared for analytical reasoing
Duration: 30 minutes
Total Questions: 50
I applied via Recruitment Consulltant and was interviewed before Aug 2021. There was 1 interview round.
(1 Question)
- Q1. Tell me about your self
Interview Preparation Tips
Wns Mumbai Vikhroli was some what good in caring.
Selected
I applied via Approached by Company and was interviewed before Apr 2023. There were 2 interview rounds.
(2 Questions)
- Q1. HR had asked to introduce About yourself , and the job experience you have.
- Q2. Discussion on the expected Salary package
All questions were releted to General Knowledge and kind mix of Accounts.
Selected
I applied via Referral and was interviewed before May 2022. There were 3 interview rounds.
Accounting questions
(3 Questions)
- Q1. Journal entries and experience
- Q2. Walk in interview or reference is best
- Q3. Depreciation journal entries
Interview Preparation Tips
Selected
I applied via Referral and was interviewed before Aug 2022. There were 5 interview rounds.
Details questions to know about your skills and knowledge.
Check your knowledge about the job profile n communication skills.
(1 Question)
- Q1. To know your thoughts and willingness to join the organisation
(1 Question)
- Q1. To know n judge yor confidence n skill
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Grassroots BPO Team Lead Operations Interview Process
based on 1 interview
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based on 6 reviews
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