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Grassroots BPO
3.8
based on 212 Reviews
Company Overview
Company Locations
Working at Grassroots BPO
Company Summary
Grassroots BPO, specializes in managing end-to-end client business processes, consulting, setting up BOT model, provides technology solutions & voice platforms.
Overall Rating
3.8/5
based on 212 reviews
3% above
industry average
Critically rated for
Salary, Promotions, Company culture
Work Policy
Work from office
95% employees reported
Monday to Saturday
45% employees reported
Flexible timing
63% employees reported
No travel
60% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
35 employees reported
Health insurance
23 employees reported
Professional degree assistance
8 employees reported
Cafeteria
4 employees reported
View all benefits
About Grassroots BPO
Founded in2011 (14 yrs old)
India Employee Count501-1k
Global Employee Count1k-5k
India HeadquartersBangalore/Bengaluru, Karnataka, India
Office Locations
--
Websitegrassrootsbpo.com
Primary Industry
Other Industries
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Grassroots BPO was founded in 2011 with the aim of delivering world class BPMS solutions to clients using a blend of domain experience, cutting edge technology and process excellence driven by industry best practices at competitive costs. Our core team consists of veterans from the telecommunication, BPO and Technology industries, with a combined experience of over 200 years. With a client base that expands across varied fields like E-Commerce, Retail and Education to Finance and Telecommunications, Grassroots holds a name for itself in the BPO Industry. We have a constantly growing team of over 1400 resources, enabling us to service clients across India & globally, with four company owned delivery centers in Bangalore, one in Mysore and strategic partners in Delhi, Mumbai, Pune , Noida & recently we have allied with a partner in China. We pride ourselves in being able to adapt to challenges real time irrespective of demographics, languages or domain, enabling us to consistently deliver excellence.
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Grassroots BPO Ratings
based on 212 reviews
Overall Rating
3.8/5
How AmbitionBox ratings work?
5
95
4
37
3
36
2
15
1
29
Category Ratings
3.6
Work-life balance
3.6
Skill development
3.5
Job security
3.4
Work satisfaction
3.3
Company culture
3.1
Promotions
3.0
Salary
Grassroots BPO is rated 3.8 out of 5 stars on AmbitionBox, based on 212 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Grassroots BPO
based on 165 reviews
3.5
Rated by 65 Women
Rated 3.6 for Work-life balance and 3.5 for Skill development
3.7
Rated by 100 Men
Rated 3.4 for Skill development and 3.3 for Work-life balance
Work Policy at Grassroots BPO
based on 17 reviews in last 6 months
Work from office
95%
Permanent work from home
5%
Grassroots BPO Reviews
Top mentions in Grassroots BPO Reviews
+ 5 more
Compare Grassroots BPO with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 3.8/5 based on 212 reviews | 3.7/5 based on 90.1k reviews | 3.8/5 based on 31.6k reviews | 3.4/5 based on 12k reviews |
Highly Rated for | No highly rated category | Job security Work-life balance | Job security Skill development Work-life balance | No highly rated category |
Critically Rated for | Salary Promotions Company culture | Promotions Salary Work satisfaction | Promotions Salary | Promotions Salary Skill development |
Primary Work Policy | Work from office 95% employees reported | Work from office 81% employees reported | Hybrid 67% employees reported | Work from office 61% employees reported |
Rating by Women Employees | 3.5 Good rated by 65 women | 3.8 Good rated by 26.1k women | 3.9 Good rated by 8.9k women | 3.4 Average rated by 3.5k women |
Rating by Men Employees | 3.7 Good rated by 100 men | 3.6 Good rated by 58.8k men | 3.8 Good rated by 21.6k men | 3.3 Average rated by 8k men |
Job security | 3.5 Good | 4.5 Good | 4.2 Good | 3.6 Good |
View more
Grassroots BPO Salaries
Grassroots BPO salaries have received with an average score of 3.0 out of 5 by 212 employees.
Processing Executive
(88 salaries)
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₹1.1 L/yr - ₹3.5 L/yr
Customer Support Executive
(31 salaries)
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₹1.3 L/yr - ₹3 L/yr
Customer Care Executive
(31 salaries)
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₹1.2 L/yr - ₹3.1 L/yr
Digital Marketing Executive
(19 salaries)
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₹2 L/yr - ₹4.4 L/yr
Quality Analyst
(17 salaries)
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₹1.4 L/yr - ₹5.3 L/yr
Customer Service Executive
(17 salaries)
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₹1.3 L/yr - ₹3 L/yr
Seller Support Executive
(16 salaries)
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₹2.4 L/yr - ₹3 L/yr
Team Lead
(16 salaries)
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₹1.8 L/yr - ₹5 L/yr
Digital Marketing Expert
(15 salaries)
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₹2.2 L/yr - ₹3.8 L/yr
BPO Executive
(14 salaries)
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₹1.5 L/yr - ₹3 L/yr
Grassroots BPO Jobs
Popular Skills Grassroots BPO Hires for
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Grassroots BPO FAQs
When was Grassroots BPO founded?
Grassroots BPO was founded in 2011. The company has been operating for 14 years primarily in the BPO sector.
Where is the Grassroots BPO headquarters located?
Grassroots BPO is headquartered in Bangalore/Bengaluru, Karnataka.
How many employees does Grassroots BPO have in India?
Grassroots BPO currently has more than 500+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Grassroots BPO based on the number of reviews submitted on AmbitionBox.
Does Grassroots BPO have good work-life balance?
Grassroots BPO has a Work-Life Balance Rating of 3.6 out of 5 based on 200+ employee reviews on AmbitionBox. 62% employees rated Grassroots BPO 4 or above, while 38% employees rated it 3 or below on work-life balance. This indicates that the majority of employees feel a generally balanced work-life experience, with some opportunities for improvement based on the feedback. We encourage you to read Grassroots BPO work-life balance reviews for more details
Is Grassroots BPO good for career growth?
Career growth at Grassroots BPO is rated as moderate, with a promotions and appraisal rating of 3.1. 38% employees rated Grassroots BPO 3 or below, while 62% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading Grassroots BPO promotions/appraisals reviews for more detailed insights.
What are the cons of working in Grassroots BPO?
Working at Grassroots BPO does have some drawbacks that potential employees should consider. The company is poorly rated for salary & benefits, promotions / appraisal and company culture, based on 200+ employee reviews on AmbitionBox.
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