Grassroots BPO Interview Questions and Answers

Q1. How do you plan to reduce shrinkage in your team
Ans. 
Implementing stricter inventory controls, conducting regular audits, and training team members on theft prevention techniques.
• Implement stricter inventory controls to track products more accurately

• Conduct regular audits to identify any discrepancies or potential areas of theft

• Train team members on theft prevention techniques and the importance of reporting any suspicious behavior

• Utilize surveillance cameras or other se...read more
Answered by AI
Add your answer
Q2. How will you motivate your Team
Add your answer
Q3. What is the formula for attrition and shrinkage
Ans. 
Attrition and shrinkage are calculated separately using different formulas.
• Attrition rate = (Number of employees who left during a period / Average number of employees during the same period) x 100

• Shrinkage rate = (Total hours lost due to factors like breaks, meetings, training, etc. / Total scheduled hours) x 100

• Attrition and shrinkage are important metrics in workforce management to understand employee turnover and p
Answered by AI
Add your answer
Q4. How will you manage conflict
Add your answer

Q1. Talk about experience
Add your answer
Q2. What are your hobbies
Add your answer
Q3. Education background
Add your answer
Q4. Language skills
Add your answer

Q1. Self Introduction
Add your answer
Q2. Recruitment process
Add your answer

Design the asked content

Q1. With process Manager regarding softwares, colours, themes, etc.
Add your answer
Q2. Understanding about advertisement
Add your answer
Q3. Understanding about different kinds of designs, used in different platform
Add your answer
Q4. Design concepts
Add your answer