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Grassroots BPO

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3.7

based on 215 Reviews

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Grassroots BPO Customer Care Executive Interview Questions and Answers

Updated 2 Apr 2024

Grassroots BPO Customer Care Executive Interview Experiences

1 interview found

Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 2 Apr 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. Talk about experience
    • Add your answer
  • Q2. What are your hobbies
    • Add your answer
  • Q3. Education background
    • Add your answer
  • Q4. Language skills
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - be confident

Top trending discussions

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Career Growth
2w
a quality analyst
Looking for at least 7 lakhs per annum
Let me start with this. I have done a hotel management course and got placed at IGI airport as a Guest service officer (Front office) where I was getting just 17k per month and after 9 months i resigned. Then I got the opportunity at one of the BPO- ienergizer as an executive agent and my initial salary was 26k per month. I thought it was a good hike and i joined this bpo. Now it's been almost 5 years of experience and now I am a quality analyst where I am getting 40k per month. Now I am not satisfied with my job it's kinda boring. My interests are more into the finance sector and I don't know what should be the best path where I can get 12 lakhs per annum within 1-2 year. I am ready for anything like improving my skill set and all. I don't know how to approach other companies with my current skill set as there are some companies when they see that guy is working in the bpo sector they just reject my cv. PLEASE SUGGEST ME WHAT SHOULD BE BEST APPROACH FROM HERE.
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Sales Executive Interview Questions & Answers

Bpo Convergence user image

posted on 26 Aug 2022

I applied via Job Fair and was interviewed before Aug 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

My self, my job location and which company I am working right now and my salary package

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy and comfortable questions not deficult

Customer Care Executive Interview Questions & Answers

ICCS user image Anonymous

posted on 10 Feb 2021

Interview Questionnaire 

1 Question

  • Q1. What is most important for interview
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Well confidence nd good communication skills are most helpful for interview

Customer Care Executive Interview Questions & Answers

Bpo Convergence user image Anonymous

posted on 10 May 2021

Interview Questionnaire 

1 Question

  • Q1. Tell me Something about your self and your family
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak your answer well confident.... that's it!

Customer Care Executive Interview Questions & Answers

ICCS user image Anonymous

posted on 6 Jun 2021

I applied via Walk-in and was interviewed before Jun 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Introduction ND they will ask you about your experience...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and stay positive whenever you give interview...They always ask you about yourself ND if you are experienced they will ask you about your past job experience....thats it.

Customer Care Executive Interview Questions & Answers

Bpo Convergence user image Anonymous

posted on 2 May 2021

Interview Questionnaire 

2 Questions

  • Q1. About ur self
    • Add your answer
  • Q2. Work experience
    • Add your answer

Customer Care Executive Interview Questions & Answers

IntouchCX user image Rrrbaahubali

posted on 15 May 2024

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself?
    • Add your answer
  • Q2. Tell me about your previous company experience?
    • Add your answer

Sales Executive Interview Questions & Answers

IntouchCX user image Anonymous

posted on 21 Mar 2024

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
No response

I applied via Referral and was interviewed in Feb 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Self intro roles responsibilities
    • Add your answer
Round 2 - Assignment 

Write about self intro and few grammar questions

Round 3 - HR 

(1 Question)

  • Q1. About sales, just normal conversation
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and should maintain English fluency

Customer Care Executive Interview Questions & Answers

Bpo Convergence user image Anonymous

posted on 2 Jun 2021

I applied via Walk-in and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Tell me about yourself?
    • Add your answer
  • Q2. Why you want to join our company?
    • Add your answer
  • Q3. You know about shiprocket? Or other processes?
  • Ans. 

    Yes, Shiprocket is a logistics platform for e-commerce businesses.

    • Shiprocket provides end-to-end logistics solutions for e-commerce businesses.

    • It offers features like automated shipping, order tracking, and COD services.

    • Shiprocket has tie-ups with multiple courier partners to provide the best shipping rates.

    • Other processes in customer care may include handling queries, complaints, and providing support to customers.

    • Cus...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always talk to english.

Customer Care Executive Interview Questions & Answers

Bpo Convergence user image Anonymous

posted on 8 Jan 2022

I applied via Walk-in and was interviewed in Jul 2021. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Have to speak About random topic in English, self introduction,and some test in system.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Along with your resume you should carry a lot of self confidence and should be very positive attitude. Just wish everyone.

More about working at Grassroots BPO

Grassroots BPO Interview FAQs

How many rounds are there in Grassroots BPO Customer Care Executive interview?
Grassroots BPO interview process usually has 1 rounds. The most common rounds in the Grassroots BPO interview process are HR.
What are the top questions asked in Grassroots BPO Customer Care Executive interview?

Some of the top questions asked at the Grassroots BPO Customer Care Executive interview -

  1. Education backgro...read more
  2. language ski...read more

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Grassroots BPO Interviews By Designations

Interview Questions for Popular Designations

Grassroots BPO Customer Care Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Grassroots BPO Customer Care Executive Salary
based on 31 salaries
₹1.2 L/yr - ₹3.1 L/yr
21% less than the average Customer Care Executive Salary in India
View more details

Grassroots BPO Customer Care Executive Reviews and Ratings

based on 5 reviews

2.5/5

Rating in categories

2.2

Skill development

3.0

Work-life balance

1.0

Salary

2.2

Job security

2.2

Company culture

1.2

Promotions

2.2

Work satisfaction

Explore 5 Reviews and Ratings
Grassroots BPO Salaries in India
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Quality Analyst
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