Grassroots BPO Customer Care Executive Interview Questions and Answers

My self, my job location and which company I am working right now and my salary package

Q1. Can you introduce yourself?
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Q2. What was experience details
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Q1. Asking details in bpo
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Q1. Tell me about yourself
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Q2. What was your role and responsibilities in your previous company
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Q1. What is sympathy and empathy Tell me something about yourself Why should we hire you
Ans. 
Sympathy is feeling compassion for someone's situation, while empathy is understanding and sharing their feelings.
• Sympathy is acknowledging someone's emotions and showing concern for their well-being.

• Empathy goes a step further by putting yourself in the other person's shoes and truly understanding their perspective.

• Sympathy is more about feeling sorry for someone, while empathy is about connecting with their emotions.

• ...read more
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Q2. Why are you left your previous job Describe your job role
Ans. 
I left my previous job to pursue new opportunities for growth and development.
• Seeking new challenges and opportunities for career advancement

• Desire for professional growth and development

• Exploring new industries or roles

• Relocation or personal reasons

• Company downsizing or restructuring

• Better work-life balance
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