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IntouchCX Customer Care Executive Interview Questions and Answers
Updated
15 May 2024
1 interview found
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Rrrbaahubali
Interview experience
Bad
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Tell me about yourself? Add Answer
- Q2. Tell me about your previous company experience? Add Answer
Top trending discussions
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
Got a question about IntouchCX?
Ask anonymously on communities.
Interview questions from similar companies
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Nov 2024.
1 Interview Round
1
One-on-one Round (4 Questions)
- Q1. What is a Business Process Outsourcing (BPO)? View Answers (1)
- Q2. What motivates you to pursue this job? View Answers (1)
- Q3. How much salary did you expect? View Answers (1)
- Q4. What are the main kpi in bpo View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Put in diligent effort, as hard work consistently yields rewards.
Harmanpreet Kaur
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Describe yourself Add Answer
- Q2. Related studies Add Answer
Interview experience
Bad
Difficulty level
Easy
Duration
-
Result
Selected
I applied via Walk-in
2 Interview Rounds
1
Self intro Round (1 Question)
- Q1. Tell me about yourself View Answers (1)
2
Aptitude Test Round
Amcat test , version test
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
HR Round (2 Questions)
- Q1. Communication skills Add Answer
- Q2. General questions abt customer handling Add Answer
2
One-on-one Round (2 Questions)
- Q1. General questions Add Answer
- Q2. Abt customer service Add Answer
Interview experience
Bad
Difficulty level
-
Duration
-
Result
-
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Self introduction Add Answer
- Q2. Technical round Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - not God
bilal pasha
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Approached by Company and was interviewed in Apr 2023.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
HR Round (4 Questions)
- Q1. Self introduction Add Answer
- Q2. Why customer service Add Answer
- Q3. Tell me more about sitel Add Answer
- Q4. Technical questions Add Answer
3
Assignment Round
This round will be on teams meet
4
One-on-one Round (1 Question)
- Q1. Customer service question Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - My advice is go with flow be confident on yourself self don't be panic in front of hr give your best .
Interview experience
Good
Difficulty level
-
Duration
-
Result
-
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
One-on-one Round (2 Questions)
- Q1. Tell me about yourself View Answers (1)
- Q2. Work experience last job done View Answers (1)
3
Assignment Round
Grammer test and hearing test writing test for international proceds
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident and also need good grammer for the selection
Customer Care Executive Interview Questions
Sykes Business Services Of India
Anonymous
posted on 25 Jul 2022
I applied via Company Website and was interviewed in Jun 2022.
7 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
Aptitude Test Round
Iam sufficicency,honesty,ability and my aptitude,eligible
3
Group Discussion Round
Group discussion is very nice
4
Case Study Round
Study a specific subject,such as person,group,place,event,research
5
Assignment Round
Assignment is and document verification after job conform
6
HR Round (4 Questions)
- Q1. Tell me a little about yourself View Answers (2)
- Q2. Why should we hire you? View Answers (1)
- Q3. Why do you want to work at our company? View Answers (1)
- Q4. What are your goals? View Answers (1)
7
Selected Round (2 Questions)
- Q1. What are your weakness? View Answers (1)
- Q2. What are your strengths? View Answers (1)
Interview Preparation Tips
Topics to prepare for Sykes Business Services Of India Customer Care Executive interview:
- Interpersonal Skills
- Communication Skills
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed before Apr 2023.
3 Interview Rounds
1
Aptitude Test Round
Nice Normal test for English spoken
2
Assignment Round
Again this test given for english spoken, Creativity and typing speed
3
HR Round (1 Question)
- Q1. Overall good round, confidence and spoken English check Add Answer
IntouchCX Interview FAQs
How many rounds are there in IntouchCX Customer Care Executive interview?
IntouchCX interview process usually has 1 rounds. The most common rounds in the IntouchCX interview process are One-on-one Round.
How to prepare for IntouchCX Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IntouchCX. The most common topics and skills that interviewers at IntouchCX expect are Customer Service, bpo non voice, customer care, customer support and non voice.
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Join IntouchCX We are IntouchCX. Where innovation meets industry.
Customer Care Executive Interview Questions from Similar Companies
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IntouchCX Customer Care Executive Reviews and Ratings
based on 28 reviews
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