Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by Omega Healthcare Team. If you also belong to the team, you can get access from here

Omega Healthcare Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

Omega Healthcare Customer Care Executive Interview Questions and Answers

Updated 14 Jul 2024

Omega Healthcare Customer Care Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Communication skills
  • Q2. General questions abt customer handling
Round 2 - One-on-one 

(2 Questions)

  • Q1. General questions
  • Q2. Abt customer service

Interview questions from similar companies

I applied via Referral and was interviewed before Aug 2020. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Tell me something about yourself and basically they check your english flow

Interview Preparation Tips

Interview preparation tips for other job seekers - Whole day you have to wait biggest drawback.

I applied via Naukri.com and was interviewed before Aug 2020. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Regarding pervious company projects
  • Q2. Mainly on geometry

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice

I applied via Walk-in and was interviewed before Jun 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What is our aim in life
  • Q2. What is bpo
  • Ans. 

    BPO stands for Business Process Outsourcing. It involves contracting a third-party service provider to handle specific business processes.

    • BPO is a cost-effective way for companies to outsource non-core business functions such as customer service, data entry, and accounting.

    • It allows companies to focus on their core competencies and improve efficiency.

    • Examples of BPO companies include Accenture, IBM, and Infosys.

    • BPO can...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and answer all the question in which language you are comfortable

I applied via Walk-in and was interviewed before Apr 2021. There were 4 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Skill based and personal profile
Round 2 - HR 

(1 Question)

  • Q1. Package related .. nice experience
Round 3 - Assignment 

Calling

Round 4 - Aptitude Test 

It was nice and typing test too

Interview Preparation Tips

Interview preparation tips for other job seekers - You can always join as it is renowned organisation and good for growth as well

I applied via Naukri.com and was interviewed in Apr 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. If interviewer ask tell me about yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - Give simple and clear answer

Interview Questionnaire 

2 Questions

  • Q1. In this round a face to face interview will happen with the Hr so you no need to nervous they just want to calculate your confidence level and you should be confident when you giving your face to face inte...
  • Q2. It's not a difficult interview for me however I was giving interview 1st time so you need to remember one thing when you are in interview you need to more confident with your answer. That might be you are ...

Interview Preparation Tips

Round: Resume Shortlist
Experience: Your Resume can be short listed if your introduction was effective..

Round: Typing test
Experience: In this test you have to score 25 wpm and accuracy should be 85 and above. Then only you can selected for next round of interview.

Round: Aptitude Test
Experience: In this test you have to clear a computer assignment of 40 marks. Where you will face 4type of questions like 1.English Gramatical
2.Mathematical
3.General knowledge
And Reasoning.
Each chapter have 10 marks but you have to achieve at least 30 marks to clear this round.

Round: Mock call
Experience: It's a calling round and in this round your communication skills will be observed by a interviewer who is taking your interview on call.. And this round they will also check your pronunciation. The interviewer giving you a sentence and ask you to repeat that. And he will give you a topic to speak about that. In that manner they will check your communication skills and pronunciation and confidence.

Interview Questionnaire 

1 Question

  • Q1. Skills and knowledge about my education

I applied via Naukri.com and was interviewed before Jul 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. What did you notice things when you entered into premises
  • Q2. How wàs your lockdown experience 2020
  • Q3. How to do and increase your sales numbers
  • Ans. 

    To increase sales numbers, focus on customer needs, improve marketing strategies, and incentivize sales teams.

    • Identify customer needs and tailor products/services accordingly

    • Improve marketing strategies to reach target audience effectively

    • Incentivize sales teams with bonuses or commissions for meeting/exceeding targets

    • Offer promotions or discounts to attract new customers and retain existing ones

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Basically they may ask u anything about current situation topics for checking communication skills accordingly they will decide for which process u r eligible. in short , its very good If candidate focus more on his vomm skills he /she will crack max 80-90% percent. Technical they will not much ask.

I applied via Approached by Company and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about yourself?
  • Q2. What was your last salary?
  • Q3. What is your salary expectations
Round 2 - Aptitude Test 

Write an essay on "Memorable Day/ last trip"

Round 3 - One-on-one 

(1 Question)

  • Q1. Previous compay experience, salary expectations, if I am ready for rotational shift (24*7 shift)

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn a few (approx 10-12 advance english) words, which can be used in your interview, that's it. They will hire anyone if there is a requirement.

Omega Healthcare Interview FAQs

How many rounds are there in Omega Healthcare Customer Care Executive interview?
Omega Healthcare interview process usually has 2 rounds. The most common rounds in the Omega Healthcare interview process are HR and One-on-one Round.
What are the top questions asked in Omega Healthcare Customer Care Executive interview?

Some of the top questions asked at the Omega Healthcare Customer Care Executive interview -

  1. General questions abt customer handl...read more
  2. Abt customer serv...read more
  3. Communication ski...read more

Tell us how to improve this page.

Omega Healthcare Customer Care Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more
Omega Healthcare Customer Care Executive Salary
based on 12 salaries
₹1.6 L/yr - ₹5.5 L/yr
19% more than the average Customer Care Executive Salary in India
View more details

Omega Healthcare Customer Care Executive Reviews and Ratings

based on 5 reviews

3.2/5

Rating in categories

3.4

Skill development

3.4

Work-life balance

3.4

Salary

3.8

Job security

3.3

Company culture

3.3

Promotions

2.9

Work satisfaction

Explore 5 Reviews and Ratings
Medical Coder
1.7k salaries
unlock blur

₹0.9 L/yr - ₹6.5 L/yr

AR Associate
1.2k salaries
unlock blur

₹1 L/yr - ₹4.2 L/yr

Senior Medical Coder
1.1k salaries
unlock blur

₹2 L/yr - ₹8 L/yr

AR Executive
1k salaries
unlock blur

₹1 L/yr - ₹5 L/yr

AR Caller
953 salaries
unlock blur

₹1.1 L/yr - ₹7 L/yr

Explore more salaries
Compare Omega Healthcare with

Teleperformance

3.9
Compare

Concentrix Corporation

3.7
Compare

iEnergizer

4.6
Compare

WNS

3.4
Compare
Did you find this page helpful?
Yes No
write
Share an Interview