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Omega Healthcare Customer Care Executive Interview Questions and Answers

Updated 14 Jul 2024

Omega Healthcare Customer Care Executive Interview Experiences

1 interview found

Customer Care Executive Interview Questions & Answers

user image X.Maria sofiya

posted on 14 Jul 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Communication skills
    • Add your answer
  • Q2. General questions abt customer handling
    • Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. General questions
    • Add your answer
  • Q2. Abt customer service
    • Add your answer

Top trending discussions

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Career Growth
2w
a quality analyst
Looking for at least 7 lakhs per annum
Let me start with this. I have done a hotel management course and got placed at IGI airport as a Guest service officer (Front office) where I was getting just 17k per month and after 9 months i resigned. Then I got the opportunity at one of the BPO- ienergizer as an executive agent and my initial salary was 26k per month. I thought it was a good hike and i joined this bpo. Now it's been almost 5 years of experience and now I am a quality analyst where I am getting 40k per month. Now I am not satisfied with my job it's kinda boring. My interests are more into the finance sector and I don't know what should be the best path where I can get 12 lakhs per annum within 1-2 year. I am ready for anything like improving my skill set and all. I don't know how to approach other companies with my current skill set as there are some companies when they see that guy is working in the bpo sector they just reject my cv. PLEASE SUGGEST ME WHAT SHOULD BE BEST APPROACH FROM HERE.
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Interview questions from similar companies

Senior Executive Interview Questions & Answers

iEnergizer user image Anonymous

posted on 25 Aug 2022

I applied via Approached by Company and was interviewed before Aug 2021. There were 3 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about yourself?
    • Add your answer
  • Q2. What was your last salary?
    • Add your answer
  • Q3. What is your salary expectations
    • Add your answer
Round 2 - Aptitude Test 

Write an essay on "Memorable Day/ last trip"

Round 3 - One-on-one 

(1 Question)

  • Q1. Previous compay experience, salary expectations, if I am ready for rotational shift (24*7 shift)
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn a few (approx 10-12 advance english) words, which can be used in your interview, that's it. They will hire anyone if there is a requirement.

Senior Executive Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 6 Sep 2021

I applied via Walk-in and was interviewed before Sep 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Useless questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - They only done no English Just have to go and take offer letter worst experience

Senior Executive Interview Questions & Answers

Concentrix Corporation user image Satya Ranjan

posted on 4 May 2019

Interview Questionnaire 

2 Questions

  • Q1. In this round a face to face interview will happen with the Hr so you no need to nervous they just want to calculate your confidence level and you should be confident when you giving your face to face inte...
    • Add your answer
  • Q2. It's not a difficult interview for me however I was giving interview 1st time so you need to remember one thing when you are in interview you need to more confident with your answer. That might be you are ...
    • Add your answer

Interview Preparation Tips

Round: Resume Shortlist
Experience: Your Resume can be short listed if your introduction was effective..

Round: Typing test
Experience: In this test you have to score 25 wpm and accuracy should be 85 and above. Then only you can selected for next round of interview.

Round: Aptitude Test
Experience: In this test you have to clear a computer assignment of 40 marks. Where you will face 4type of questions like 1.English Gramatical
2.Mathematical
3.General knowledge
And Reasoning.
Each chapter have 10 marks but you have to achieve at least 30 marks to clear this round.

Round: Mock call
Experience: It's a calling round and in this round your communication skills will be observed by a interviewer who is taking your interview on call.. And this round they will also check your pronunciation. The interviewer giving you a sentence and ask you to repeat that. And he will give you a topic to speak about that. In that manner they will check your communication skills and pronunciation and confidence.

Senior Executive Interview Questions & Answers

iEnergizer user image Anonymous

posted on 5 Jun 2021

I applied via Walk-in and was interviewed before Jun 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What is our aim in life
    • Add your answer
  • Q2. What is bpo
  • Ans. 

    BPO stands for Business Process Outsourcing. It involves contracting a third-party service provider to handle specific business processes.

    • BPO is a cost-effective way for companies to outsource non-core business functions such as customer service, data entry, and accounting.

    • It allows companies to focus on their core competencies and improve efficiency.

    • Examples of BPO companies include Accenture, IBM, and Infosys.

    • BPO can...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and answer all the question in which language you are comfortable

Senior Executive Interview Questions & Answers

WNS user image priyanka jain

posted on 6 Apr 2022

I applied via Walk-in and was interviewed before Apr 2021. There were 4 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Skill based and personal profile
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. Package related .. nice experience
    • Add your answer
Round 3 - Assignment 

Calling

Round 4 - Aptitude Test 

It was nice and typing test too

Interview Preparation Tips

Interview preparation tips for other job seekers - You can always join as it is renowned organisation and good for growth as well

Senior Executive Interview Questions & Answers

iEnergizer user image Anonymous

posted on 30 Apr 2022

I applied via Walk-in and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Basic Details regarding education and all
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Again basics details,
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Their interviews are very easy. Only bad thing is , if you directly reach HR then he/she can skip all steps and also you get better post with max. salary, or else the give you general process with lower salary.

Senior Executive Interview Questions & Answers

Teleperformance user image Suparna Mondal

posted on 30 Dec 2021

I applied via Recruitment Consultant and was interviewed before Dec 2020. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. As a Freshman , i was asked about myself first and then they asked me about my study background and share them some word of knowledge , then they gave me a simple topic about my mother , which i went on ta...
    • Add your answer
  • Q2. My hobbies, as i mentioned abouy books , i was asked about the last book i read
    • Add your answer
  • Q3. I was about to talk about yhe last Movie i watched
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident , Dont think too much being accurate about the content but make sure you are going smooth and dont be conscious , Its okay to make mistake, stay optimistic , get yourself comfortable , just go on answering whatever they ask without hesitation

Senior Executive Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 9 Jun 2022

I applied via Recruitment Consulltant and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

About your knowledge

Round 3 - Group Discussion 

They will give you a topic regarding basis thing

Interview Preparation Tips

Topics to prepare for Concentrix Corporation Senior Executive interview:
  • Current affairs
  • social working
  • pandamic
Interview preparation tips for other job seekers - Better and best one
This provide you good opportunity and also developed your Skills

Senior Executive Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 27 Oct 2022

I applied via Referral and was interviewed in Sep 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Common screening questions
    • Add your answer
  • Q2. Educational background, family background, residential location privious job profile Last updated salary etc.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - For just passed out students can join or who wants part time job can join Q conneqt for experience
More about working at Omega Healthcare

Omega Healthcare Interview FAQs

How many rounds are there in Omega Healthcare Customer Care Executive interview?
Omega Healthcare interview process usually has 2 rounds. The most common rounds in the Omega Healthcare interview process are HR and One-on-one Round.
What are the top questions asked in Omega Healthcare Customer Care Executive interview?

Some of the top questions asked at the Omega Healthcare Customer Care Executive interview -

  1. General questions abt customer handl...read more
  2. Abt customer serv...read more
  3. General questi...read more

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Omega Healthcare Customer Care Executive Interview Process

based on 1 interview

Interview experience

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Excellent
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Omega Healthcare Customer Care Executive Salary
based on 12 salaries
₹1.6 L/yr - ₹5.5 L/yr
19% more than the average Customer Care Executive Salary in India
View more details

Omega Healthcare Customer Care Executive Reviews and Ratings

based on 5 reviews

3.2/5

Rating in categories

3.4

Skill development

3.4

Work-life balance

3.4

Salary

3.8

Job security

3.3

Company culture

3.3

Promotions

2.9

Work satisfaction

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