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Teleperformance Senior Executive Interview Questions and Answers
Teleperformance Senior Executive Interview Experiences
10 interviews found
Anonymous
(4 Questions)
- Q1. Tell me something about yourself
- Q2. Mock call opening pitch
- Q3. What if you get angry customer explain how will you handle the call
- Q4. Tell me something about the area you reside in, how you spend your weekends
- Ans.
I reside in a vibrant urban neighborhood with plenty of cafes, parks, and cultural events. On weekends, I enjoy exploring new restaurants, attending art exhibits, and taking long walks in the park.
My neighborhood is known for its diverse culinary scene, with a mix of trendy cafes and traditional eateries
There are several parks nearby where I like to relax and read a book or have a picnic
I often attend art exhibits and ...
Interview Preparation Tips
I applied via AmbitionBox and was interviewed before Oct 2023. There was 1 interview round.
(4 Questions)
- Q1. Tell me about your self Why would you hire you
- Ans.
Experienced senior executive with proven track record in driving business growth and leading high-performing teams.
Over 10 years of experience in senior leadership roles
Successfully increased revenue by 30% in previous role
Strong strategic planning and decision-making skills
Proven ability to motivate and inspire teams to achieve goals
- Q2. What's your family background
- Ans.
My family background is diverse and multicultural, with members from various professions and backgrounds.
My parents are both professionals in different fields - my father is an engineer and my mother is a teacher.
I have two siblings, one is a doctor and the other is an artist.
We have a strong emphasis on education and hard work in our family.
We celebrate cultural traditions from both sides of our family, creating a ric
- Q3. What skills do you have?
- Ans.
I have strong leadership, strategic planning, and communication skills.
Strong leadership skills demonstrated through successfully leading teams to achieve goals
Expertise in strategic planning to drive business growth and success
Excellent communication skills in both written and verbal forms
- Q4. What is your hobbies
- Ans.
My hobbies include playing tennis, reading mystery novels, and cooking new recipes.
Playing tennis helps me stay active and competitive
Reading mystery novels allows me to unwind and exercise my brain
Cooking new recipes is a creative outlet for me and I enjoy trying new flavors
Interview Preparation Tips
- Digital Marketing
- SMM
- SEO
- Influencer marketing
Selected
I applied via Naukri.com and was interviewed before Jul 2023. There was 1 interview round.
(2 Questions)
- Q1. Lease accounting process
- Q2. Bad debt accounting
What people are saying about Teleperformance
Selected
I applied via Recruitment Consulltant and was interviewed in Mar 2023. There were 3 interview rounds.
(1 Question)
- Q1. Introduction, Previous Job Experience
(1 Question)
- Q1. Speak on any one topic for 5 mins
- Ans.
The impact of artificial intelligence on the future of work
Introduction to artificial intelligence and its applications in various industries
Discussion on how AI is changing the nature of work and job roles
Challenges and opportunities presented by AI in the workplace
Ethical considerations and the need for regulation in AI implementation
Examples of companies using AI to streamline processes and improve efficiency
Interview Preparation Tips
Teleperformance interview questions for designations
Selected
I applied via Referral and was interviewed in Nov 2022. There were 2 interview rounds.
(3 Questions)
- Q1. 5 best qualities about yourself.
- Ans.
I am a strategic thinker with excellent communication skills and a strong work ethic.
Strategic thinker - able to analyze complex situations and develop effective solutions
Excellent communication skills - able to articulate ideas clearly and persuasively
Strong work ethic - dedicated to achieving goals and delivering high-quality results
Collaborative - able to work effectively with others to achieve common objectives
Adap...
- Q2. Women empowerment
- Q3. Tell me about yourself
- Ans.
Experienced Senior Executive with a proven track record in leading successful teams and driving business growth.
Over 15 years of experience in executive leadership roles
Expertise in strategic planning, financial management, and operations
Led teams to achieve significant revenue growth and market expansion
Passionate about developing and mentoring talent
Proven ability to build strong relationships with stakeholders and c
Interview Preparation Tips
I applied via Naukri.com
(1 Question)
- Q1. My profile, my education, my work experience and my expectation on salary.
- Ans.
I have a strong profile with relevant education and work experience. My salary expectation is competitive.
My education and work experience are directly related to the position I am applying for
I have a proven track record of success in my previous roles
My salary expectation is in line with industry standards and my level of experience
I am open to negotiation on salary based on the overall compensation package offered
(1 Question)
- Q1. Process confirmation, key rolls in last company, Basic KRA and problem handling.
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Oct 2022. There were 3 interview rounds.
(5 Questions)
- Q1. Tell me about your self?
- Ans. Be genuine, prepare a good introduction with less punchy lines since as a recruiter I would want the candidate to present themselves in simple English though Correct one so that I get to know the person better for the job.
- Q2. Why do you want to work with Teleperformance (BPO)
- Q3. Everyone has there own reasons. Mentioned yours and make sure it's a positive one.
- Q4. Are you comfortable with rotational shifts and week offs?
- Q5. Since this is an BPO that too International, please do not expect a purely say shift as there most of the operations are based out of abroad.
(1 Question)
- Q1. The final round will be taken by someone senior to check th fitment and there you go.
Interview Preparation Tips
Best of luck with your job search!
I applied via Naukri.com and was interviewed in Mar 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. When we received a remittance in advance and payment is not received at the end of the month then what should we do?
- Ans.
Follow up with the customer for payment and send reminders. If payment is not received, escalate to higher management.
Contact the customer and inquire about the delay in payment
Send reminders through email or phone calls
If payment is still not received, escalate the issue to higher management
Consider implementing stricter payment terms for future transactions
Interview Preparation Tips
Suparna Mondal
I applied via Recruitment Consultant and was interviewed before Dec 2020. There were 5 interview rounds.
Interview Questionnaire
3 Questions
- Q1. As a Freshman , i was asked about myself first and then they asked me about my study background and share them some word of knowledge , then they gave me a simple topic about my mother , which i went on ta...
- Q2. My hobbies, as i mentioned abouy books , i was asked about the last book i read
- Q3. I was about to talk about yhe last Movie i watched
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Apr 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. If interviewer ask tell me about yourself
Interview Preparation Tips
Teleperformance Interview FAQs
Some of the top questions asked at the Teleperformance Senior Executive interview -
The duration of Teleperformance Senior Executive interview process can vary, but typically it takes about less than 2 weeks to complete.
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Teleperformance Interviews By Designations
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Teleperformance Senior Executive Interview Process
based on 12 interviews
3 Interview rounds
- Resume Shortlist Round
- HR Round
- One-on-one Round
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Teleperformance Senior Executive Reviews and Ratings
based on 410 reviews
Rating in categories
|
Customer Care Executive
6.4k
salaries
|  ₹0.8 L/yr - ₹7 L/yr |
|
Customer Service Executive
6.3k
salaries
| ₹1 L/yr - ₹6.5 L/yr |
|
Customer Service Associate
6.1k
salaries
| ₹0.9 L/yr - ₹4.2 L/yr |
|
Team Lead
3.5k
salaries
| ₹1.4 L/yr - ₹8 L/yr |
|
Senior Customer Service Executive
2.9k
salaries
| ₹1 L/yr - ₹5.5 L/yr |
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