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TaskUs Customer Care Executive Interview Questions and Answers

Updated 29 Aug 2024

TaskUs Customer Care Executive Interview Experiences

5 interviews found

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. Technical round

Interview Preparation Tips

Interview preparation tips for other job seekers - not God
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Sep 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Why should we hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - First of all improve your English and communicate with people it help to crack your interview

Customer Care Executive Interview Questions Asked at Other Companies

asked in Startek
Q1. What would you do if you win 1billion dollar lottey?
Q2. Introduction Explain something in English What is customer care o ... read more
Q3. 1. If the customer had two queries at the same time,how did you h ... read more
Q4. Tell me about this product how will sell to the customer
Q5. How will you handle irrated customers?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Tell me about yourself
  • Q2. Why want to join task us
  • Q3. Where do you see yourself in five years
  • Q4. What do you know about tasksus
  • Q5. What are the strength and weeknees

Interview Preparation Tips

Interview preparation tips for other job seekers - Be well prepared

What people are saying about TaskUs

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rumishahrukh
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2w
works at
TaskUs
Words shape worlds. Especially at work. Fostering a positive work environment isn't just about policies. It's about the everyday.
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Got a question about TaskUs?
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I applied via Naukri.com and was interviewed in Feb 2022. There were 3 interview rounds.

Round 1 - Group Discussion 

Social networking is boon or curse. Comment

Round 2 - HR 

(3 Questions)

  • Q1. What are your salary expectations?
  • Q2. Tell me about yourself.
  • Q3. Gurgaon up and down comfortable
Round 3 - Oper 

(2 Questions)

  • Q1. Operation round tell me about yourself. About task us what u knowcabt company
  • Q2. Why have a gap of 2 years.

Interview Preparation Tips

Interview preparation tips for other job seekers - It was virtual interview. Be confident.

TaskUs interview questions for designations

 Customer Support Executive

 (5)

 Customer Service Executive

 (3)

 Senior Customer Service Executive

 (1)

 Customer Service

 (1)

 Customer Service Associate

 (1)

 Customer Service Representative

 (1)

 Email Support Customer Service Executive

 (1)

 Global Customer Support

 (1)

I applied via Walk-in and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - Aptitude Test 

50 question of reasoning and aptitude

Interview Preparation Tips

Topics to prepare for TaskUs Customer Care Executive interview:
  • Mental health vs good salary
Interview preparation tips for other job seekers - Why do you have to work here go someplace nice where you are appreciated and you are rewarded for the hard work you do, don't be blind by their colourful interior, the management, they are rotten inside, nobody listens nobody cares. Salary in not the only thing you should go for, it's mental peace you should focus on because it is way more important than a good salary..

Interview questions from similar companies

I applied via Walk-in and was interviewed before Feb 2020. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Introduction.....?
  • Q2. Privious job related questions?
  • Q3. Typing

Interview Preparation Tips

Interview preparation tips for other job seekers - Be Confident nothing else.....
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. What is BPO industry?
  • Ans. 

    BPO industry refers to the outsourcing of business processes to third-party service providers.

    • BPO stands for Business Process Outsourcing

    • It involves contracting out specific business functions to external companies

    • Common BPO services include customer support, data entry, and accounting

    • BPO industry has grown rapidly in countries like India and the Philippines

    • Cost savings and access to specialized skills are some of the

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - First Be calm and reply with a smile on your face and don't run while you answer

Interview Questionnaire 

2 Questions

  • Q1. Personal information n experience
  • Q2. Nothing to share

I applied via Referral and was interviewed in Mar 2021. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Self introduction
  • Q2. How much aware are you with yourself
  • Q3. Key skills knowledge about your attitude towards customers
  • Q4. How well spoken are you

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident about your experience and your knowledge for what you are known

I applied via Naukri.com and was interviewed in Nov 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What if cx didn't get delivered with the products and it's showing delivered
  • Ans. 

    If the customer didn't receive the products despite showing delivered, we will investigate and take necessary actions.

    • We will ask for the order details and tracking information from the customer.

    • We will check with the delivery partner and investigate if there was any issue during delivery.

    • If necessary, we will initiate a refund or send a replacement to the customer.

    • We will keep the customer informed throughout the proc

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Share your weakness and principles in your life
What is the best video you have seen so far and it's encourage your motivation
Contribute & help others!
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TaskUs Interview FAQs

How many rounds are there in TaskUs Customer Care Executive interview?
TaskUs interview process usually has 1-2 rounds. The most common rounds in the TaskUs interview process are HR, Group Discussion and Resume Shortlist.
How to prepare for TaskUs Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at TaskUs. The most common topics and skills that interviewers at TaskUs expect are bpo, Communication Skills, customer care, Non Voice Process and Customer Service.
What are the top questions asked in TaskUs Customer Care Executive interview?

Some of the top questions asked at the TaskUs Customer Care Executive interview -

  1. What are the strength and weekn...read more
  2. Why want to join task...read more
  3. What do you know about task...read more

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TaskUs Customer Care Executive Interview Process

based on 6 interviews

Interview experience

4.2
  
Good
View more
TaskUs Customer Care Executive Salary
based on 262 salaries
₹1.9 L/yr - ₹4.6 L/yr
25% more than the average Customer Care Executive Salary in India
View more details

TaskUs Customer Care Executive Reviews and Ratings

based on 48 reviews

2.9/5

Rating in categories

2.7

Skill development

2.7

Work-life balance

2.7

Salary

2.7

Job security

2.9

Company culture

2.5

Promotions

2.8

Work satisfaction

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