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Bpo Convergence Customer Care Executive Interview Questions, Process, and Tips
Top Bpo Convergence Customer Care Executive Interview Questions and Answers
- Q1. If you are unable to handle a customer, what to do?
- Q2. How will you handle a angry customer?
- Q3. You know about shiprocket? Or other processes?
Bpo Convergence Customer Care Executive Interview Experiences
9 interviews found
Anonymous
I applied via Walk-in and was interviewed in Mar 2023. There were 2 interview rounds.
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Jan 2023. There was 1 interview round.
Interview Preparation Tips
Ashis Kumar Sahoo
Selected
I applied via Referral and was interviewed before Oct 2022. There were 3 interview rounds.
Interview Preparation Tips
I applied via Walk-in and was interviewed in Aug 2022. There was 1 interview round.
Interview Preparation Tips
Bpo Convergence interview questions for designations
I applied via Recruitment Consulltant and was interviewed in Aug 2021. There were 3 interview rounds.
Interview Preparation Tips
I applied via Walk-in and was interviewed in Jul 2021. There were 5 interview rounds.
Interview Questionnaire
1 Question
- Q1. Have to speak About random topic in English, self introduction,and some test in system.
Interview Preparation Tips
Customer Care Executive Jobs at Bpo Convergence
Interview Questionnaire
1 Question
- Q1. Tell me Something about your self and your family
Interview Preparation Tips
Interview Questionnaire
2 Questions
- Q1. About ur self
- Q2. Work experience
I applied via Walk-in and was interviewed before Jun 2020. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Tell me about yourself?
- Q2. Why you want to join our company?
- Q3. You know about shiprocket? Or other processes?
- Ans.
Yes, Shiprocket is a logistics platform for e-commerce businesses.
Shiprocket provides end-to-end logistics solutions for e-commerce businesses.
It offers features like automated shipping, order tracking, and COD services.
Shiprocket has tie-ups with multiple courier partners to provide the best shipping rates.
Other processes in customer care may include handling queries, complaints, and providing support to customers.
Cus...
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
I applied via Recruitment Consultant and was interviewed before Oct 2020. There were 4 interview rounds.
Interview Questionnaire
1 Question
- Q1. Self introduction about the process
Interview Preparation Tips
Bpo Convergence Interview FAQs
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Bpo Convergence Interviews By Designations
- Bpo Convergence Customer Care Executive Interview Questions
- Bpo Convergence Customer Service Executive Interview Questions
- Bpo Convergence Cce Executive Interview Questions
- Bpo Convergence Telecaller Interview Questions
- Bpo Convergence Team Lead Interview Questions
- Bpo Convergence Quality Analyst Interview Questions
- Bpo Convergence HR Executive Interview Questions
- Bpo Convergence Customer Service Associate Interview Questions
- Show more
Interview Questions for Popular Designations
- Non Voice Customer Care Executive Interview Questions
- Customer Care Associate Interview Questions
- Customer Service Executive Interview Questions
- Customer Care Representative Interview Questions
- Customer Care Manager Interview Questions
- Customer Care Interview Questions
- Customer Service Associate Interview Questions
- Voice Process Customer Care Executive Interview Questions
- Show more
Bpo Convergence Customer Care Executive Interview Process
based on 6 interviews
1 Interview rounds
- HR Round
Customer Care Executive Interview Questions from Similar Companies
Bpo Convergence Customer Care Executive Reviews and Ratings
based on 113 reviews
Rating in categories
|
Customer Care Executive
232
salaries
|  ₹0.8 L/yr - ₹3.6 L/yr |
|
Team Lead
161
salaries
| ₹1 L/yr - ₹4.5 L/yr |
|
Cce Executive
83
salaries
| ₹1.1 L/yr - ₹2.9 L/yr |
|
Customer Service Executive
55
salaries
| ₹1.1 L/yr - ₹3.2 L/yr |
|
Team Lead Operations
54
salaries
| ₹1.2 L/yr - ₹4 L/yr |
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