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Bpo Convergence

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3.5

based on 661 Reviews

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Bpo Convergence Cce Executive Interview Questions and Answers

Updated 5 Apr 2024

Bpo Convergence Cce Executive Interview Experiences

4 interviews found

Cce Executive Interview Questions & Answers

user image Anonymous

posted on 19 Mar 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Indeed and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Tell me about yourself?
    • Add your answer
  • Q2. Give answer about short period of service in past experiences?
    • Add your answer
  • Q3. Why did you left multiple companies?
    • Add your answer
  • Q4. Howlong will you be staying in their company?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare about your experiences and cv should be no gap if there is elaborate about that .

Cce Executive Interview Questions & Answers

user image Neeraj Verma

posted on 5 Apr 2024

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Mar 2024. There were 3 interview rounds.

Round 1 - Group Discussion 

Interview is the easiest part of this company

Round 2 - Group Discussion 

Very easy to crack the interview

Round 3 - Client Interview 

(3 Questions)

  • Q1. Please Don't go
    • Add your answer
  • Q2. Please don't go.
    • Add your answer
  • Q3. Worst company ever
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't go.

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Q2. What do you mean by critism amd how do you handle it?
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Q3. How you will handle situations in a conflict ?
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Q4. what you have observ when you were wating in settting aria
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Q5. What kind of language I know to speak
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Cce Executive Interview Questions & Answers

user image Anonymous

posted on 12 Oct 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Apr 2023. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me something about yourself
    • Add your answer
  • Q2. What is your expected salary?
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Why do you want this job
    • Add your answer
Round 4 - Aptitude Test 

It's not though it's simple aptitude Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - It's a really good company

Cce Executive Interview Questions & Answers

user image Anonymous

posted on 17 Sep 2022

I applied via Job Portal and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. About yourself, your background and why you want to join customer support service
    • Add your answer
  • Q2. How was your yesterday, what do you know about customer support
    • Add your answer
Round 2 - HR 

(1 Question)

  • Q1. What is your family background, how do you handle angry customers
    • Add your answer
Round 3 - Case Study 

If a customer is irritated because he is not able to do the recharge then what type of troubleshoot you'll advice his or what kind of resolution you'll provide.

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on communication as we have to answer every question without any hesitation. Interviews are basically focused on skills that you have

Bpo Convergence interview questions for designations

 CCE

 (1)

 Cce Associate

 (1)

 Executive

 (1)

 HR Executive

 (1)

 Operations Executive

 (1)

 BPO Executive

 (1)

 Seles Executive

 (1)

 Sales Executive

 (1)

Top trending discussions

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Interview Tips & Stories
2w
gandalfthepurple
Verified Icon
·
works at
MicroEnergy Credits, Corp.
SQL and Python Interview Tips needed ASAP!
My SQL and Python technical round is in 3 days and I need a list of important topics to practice for Python. I have worked on NumPy and Pandas libraries at my current workplace. Need an exhaustive list of topics that you guys have been asked in DA/BA role interviews. The interview is for a Big4 company. Any help is much appreciated!
Got a question about Bpo Convergence?
Ask anonymously on communities.

Interview questions from similar companies

Cce Executive Interview Questions & Answers

IntouchCX user image Kajal Singh

posted on 2 Oct 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell about yourself
  • Ans. 

    Experienced CCE Executive with a strong background in customer service and team management.

    • Over 5 years of experience in customer service roles

    • Managed a team of 15 customer service representatives

    • Implemented new customer service strategies that improved customer satisfaction by 20%

    • Proficient in CRM software and data analysis tools

    • Answered by AI
    Add your answer
  • Q2. What you expect from the organization
  • Ans. 

    I expect the organization to provide a supportive work environment, opportunities for growth, and clear communication.

    • Supportive work environment with a positive company culture

    • Opportunities for professional growth and advancement

    • Clear communication from leadership regarding goals and expectations

    • Answered by AI
    Add your answer

Cce Executive Interview Questions & Answers

Bill Gosling Outsourcing India user image Vinay Gouttam

posted on 25 Nov 2024

Interview experience
1
Bad
Difficulty level
Hard
Process Duration
More than 8 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Nov 2023. There was 1 interview round.

Round 1 - Bad experience with seniors 

(1 Question)

  • Q1. What are your expectations from employees
    • Add your answer

Customer Service Executive Interview Questions & Answers

Epicenter Technologies user image Anonymous

posted on 1 Feb 2025

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Introduce to your self
  • Ans. 

    I am a dedicated and experienced customer service executive with a strong background in resolving customer issues and providing exceptional service.

    • I have over 5 years of experience in customer service roles

    • I am skilled in handling customer inquiries and complaints

    • I have a proven track record of meeting and exceeding customer satisfaction goals

    • Answered by AI
    Add your answer
  • Q2. About you past experience
    • Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Introducation of yourself
  • Ans. 

    Experienced customer service executive with a strong background in resolving customer issues and providing exceptional service.

    • Over 5 years of experience in customer service roles

    • Skilled in handling customer inquiries, complaints, and escalations

    • Proficient in using CRM systems and other customer service tools

    • Strong communication and problem-solving skills

    • Received multiple awards for outstanding customer service perform

    • Answered by AI
    Add your answer
  • Q2. About salary expectations
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Company more perfect for fresher

Customer Service Executive Interview Questions & Answers

Etech Global Services user image Rahul Redas

posted on 2 Sep 2024

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Aug 2024. There were 4 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Introduction and all
    • Add your answer
  • Q2. Previous work experience
  • Ans. 

    I have 3 years of experience in customer service roles, including handling inquiries, resolving complaints, and providing product support.

    • Worked as a Customer Service Representative at Company X for 2 years

    • Managed a team of 5 customer service agents at Company Y

    • Received positive feedback from customers for my problem-solving skills

    • Answered by AI
    Add your answer
Round 2 - Aptitude Test 

Typing test and listening test

Round 3 - Technical 

(2 Questions)

  • Q1. Ms Excel shortcut keys
    • Add your answer
  • Q2. Other troubleshooting questions
    • Add your answer
Round 4 - One-on-one 

(2 Questions)

  • Q1. Manager round will ask about your strengths and weakness
    • Add your answer
  • Q2. Why do you want to join and all
  • Ans. 

    I am passionate about providing excellent customer service and believe my skills align well with the role.

    • Passionate about helping customers and resolving their issues

    • Strong communication and problem-solving skills

    • Previous experience in customer service roles

    • Excited about the opportunity to work with a reputable company

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I advise to employer that if you think that if a candidate is not suitable or not qualified for the role then why you were being sticked to that lengthy interview process. I had given 4 5 rounds after managing for laptop by going 150 kms and in the manager round they asked to work as a different role in which I didn't have any experience so they had rejected me. Poor process of interview

Business Development Executive Interview Questions & Answers

AM Infoweb user image Alan Rogers

posted on 19 Feb 2025

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Aug 2024.

Round 1 - HR 

(2 Questions)

  • Q1. Walk me through your resume
    • Add your answer
  • Q2. Where do you see yourself in 5 years?
    • Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Why would you like to join AMI?
    • Add your answer
  • Q2. Where do you see yourself in 5 years?
    • Add your answer
Round 3 - One-on-one 

(2 Questions)

  • Q1. Tell me about your previous experience.
    • Add your answer
  • Q2. What are your strengths and weaknesses ?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Great company to work with , salary is always on time.
For people who want to grow with the right talent this is the right place

Customer Care Executive Interview Questions & Answers

Globiva user image Shivani Pal

posted on 5 Nov 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. No any questions
    • Add your answer
  • Q2. Only says normal details
    • Add your answer
Round 2 - HR 

(2 Questions)

  • Q1. No any questions
    • Add your answer
  • Q2. Normal details only
    • Add your answer
Round 3 - One-on-one 

(2 Questions)

  • Q1. Discussed work hour
    • Add your answer
  • Q2. Salary discussion
    • Add your answer
Round 4 - One-on-one 

(2 Questions)

  • Q1. Directly meet vp
    • Add your answer
  • Q2. Discussion week off
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Very bad experience
More about working at Bpo Convergence

Bpo Convergence Interview FAQs

How many rounds are there in Bpo Convergence Cce Executive interview?
Bpo Convergence interview process usually has 2-3 rounds. The most common rounds in the Bpo Convergence interview process are HR, One-on-one Round and Group Discussion.
How to prepare for Bpo Convergence Cce Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Bpo Convergence. The most common topics and skills that interviewers at Bpo Convergence expect are Bpo Voice, Contact Center, Domestic BPO, call center and chat support.

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Bpo Convergence Interviews By Designations

Interview Questions for Popular Designations

Bpo Convergence Cce Executive Interview Process

based on 5 interviews

Interview experience

3
  
Average
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Bpo Convergence Cce Executive Salary
based on 82 salaries
₹1.1 L/yr - ₹2.9 L/yr
28% less than the average Cce Executive Salary in India
View more details

Bpo Convergence Cce Executive Reviews and Ratings

based on 19 reviews

3.3/5

Rating in categories

3.0

Skill development

2.8

Work-life balance

2.6

Salary

2.8

Job security

3.0

Company culture

2.5

Promotions

2.8

Work satisfaction

Explore 19 Reviews and Ratings
Bpo Convergence Salaries in India
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