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Bpo Convergence
3.5
based on 669 Reviews
Company Overview
Company Locations
Working at Bpo Convergence
Company Summary
BPO Convergence is a professional services company serving Telecom, Media, E-Wallets, E-Commerce, Logistics, Taxi Services, Healthcare, Aviation, Government-to-Citizen Services / Helplines, etc.
Overall Rating
3.5/5
based on 669 reviews
5% below
industry average
Critically rated for
Promotions, Salary, Work satisfaction
Work Policy
Work from office
80% employees reported
Rotational Shift
57% employees reported
Flexible timing
60% employees reported
No travel
60% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
23 employees reported
Cafeteria
8 employees reported
Health insurance
7 employees reported
Professional degree assistance
3 employees reported
View all benefits
About Bpo Convergence
Founded in2014 (11 yrs old)
India Employee Count1k-5k
Global Employee Count1k-5k
India HeadquartersBhubaneswar, Odisha, India
Websitebpoconvergence.com
Primary Industry
Other Industries
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BPO Convergence is a leading provider of VALUE in Business / Knowledge Process Outsourcing Services with emphasis on cost-effective & quality solutions, which are sustainable and with the integrated working with clients,
Mission: “Improving customer’s business competitiveness by imparting highest quality of work at an affordable cost”
Vision: “To be the most preferred business partner for our customers, by understanding their needs and creating cost effective”
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Bpo Convergence Ratings
based on 669 reviews
Overall Rating
3.5/5
How AmbitionBox ratings work?
5
266
4
123
3
100
2
41
1
139
Category Ratings
3.4
Skill development
3.3
Company culture
3.3
Job security
3.3
Work-life balance
3.3
Work satisfaction
3.0
Salary
3.0
Promotions
Bpo Convergence is rated 3.5 out of 5 stars on AmbitionBox, based on 669 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at Bpo Convergence
based on 621 reviews
3.6
Rated by 160 Women
Rated 3.3 for Work-life balance and 3.3 for Company culture
3.5
Rated by 461 Men
Rated 3.5 for Skill development and 3.4 for Work-life balance
Work Policy at Bpo Convergence
based on 72 reviews in last 6 months
Work from office
80%
Hybrid
14%
Permanent work from home
6%
Bpo Convergence Reviews
Top mentions in Bpo Convergence Reviews
+ 5 more
Compare Bpo Convergence with Similar Companies
Change Company | Change Company | Change Company | ||
|---|---|---|---|---|
Overall Rating | 3.5/5 based on 669 reviews | 3.7/5 based on 7.1k reviews | 3.8/5 based on 31.6k reviews | 3.4/5 based on 12k reviews |
Highly Rated for | No highly rated category | Job security | Job security Skill development Work-life balance | No highly rated category |
Critically Rated for | Salary Promotions Work-life balance | Promotions Salary | Promotions Salary | Promotions Salary Skill development |
Primary Work Policy | Work from office 80% employees reported | Hybrid 60% employees reported | Hybrid 68% employees reported | Work from office 60% employees reported |
Rating by Women Employees | 3.6 Good rated by 160 women | 3.7 Good rated by 1.7k women | 3.9 Good rated by 8.9k women | 3.4 Average rated by 3.5k women |
Rating by Men Employees | 3.5 Good rated by 461 men | 3.7 Good rated by 5.1k men | 3.8 Good rated by 21.6k men | 3.3 Average rated by 8k men |
Job security | 3.3 Average | 4.0 Good | 4.2 Good | 3.6 Good |
View more
Bpo Convergence Salaries
Bpo Convergence salaries have received with an average score of 3.0 out of 5 by 669 employees.
Customer Care Executive
(220 salaries)
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₹0.8 L/yr - ₹3.6 L/yr
Team Lead
(160 salaries)
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₹1 L/yr - ₹4.8 L/yr
Cce Executive
(83 salaries)
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₹1.1 L/yr - ₹2.9 L/yr
Quality Analyst
(67 salaries)
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₹1.2 L/yr - ₹4.8 L/yr
Customer Service Executive
(55 salaries)
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₹1.1 L/yr - ₹3.2 L/yr
Team Lead Operations
(54 salaries)
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₹1.2 L/yr - ₹4 L/yr
BPO Executive
(50 salaries)
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₹1 L/yr - ₹3.2 L/yr
Customer Support Executive
(45 salaries)
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₹0.9 L/yr - ₹3.5 L/yr
Telecaller
(34 salaries)
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₹0.6 L/yr - ₹3 L/yr
Sales Executive
(28 salaries)
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₹1 L/yr - ₹3.8 L/yr
Bpo Convergence Interview Questions
Interview questions by designation
Top Bpo Convergence interview questions and answers
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Bpo Convergence Jobs
Popular Designations Bpo Convergence Hires for
Customer Support Executive
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Customer Support
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Blended
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Customer Care
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Popular Skills Bpo Convergence Hires for
Current Openings
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Bpo Convergence FAQs
When was Bpo Convergence founded?
Bpo Convergence was founded in 2014. The company has been operating for 11 years primarily in the BPO sector.
Where is the Bpo Convergence headquarters located?
Bpo Convergence is headquartered in Bhubaneswar, Odisha. It operates in 5 cities such as Asansol, Bhubaneswar, Guwahati, Bokaro, Jaipur. To explore all the office locations, visit Bpo Convergence locations.
How many employees does Bpo Convergence have in India?
Bpo Convergence currently has more than 1,000+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in Bpo Convergence based on the number of reviews submitted on AmbitionBox.
Does Bpo Convergence have good work-life balance?
Bpo Convergence has a work-life balance rating of 3.3 out of 5 based on 600+ employee reviews on AmbitionBox. 42% employees rated Bpo Convergence 3 or below, while 58% employees rated it 4 or above for work-life balance. This rating suggests that while some employees recognize efforts towards work-life balance, there is scope for improvement based on employee feedback. We encourage you to read Bpo Convergence work-life balance reviews for more details
Is Bpo Convergence good for career growth?
Career growth at Bpo Convergence is rated as moderate, with a promotions and appraisal rating of 3.0. 42% employees rated Bpo Convergence 3 or below, while 58% employees rated it 4 or above on promotions/appraisal. This rating suggests that while some employees view growth opportunities favorably, there is scope for improvement based on employee feedback. We recommend reading Bpo Convergence promotions/appraisals reviews for more detailed insights.
What are the cons of working in Bpo Convergence?
Working at Bpo Convergence does have some drawbacks that potential employees should consider. The company is poorly rated for salary & benefits, promotions / appraisal and work satisfaction, based on 600+ employee reviews on AmbitionBox.
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