AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Filter interviews by
Bpo Convergence HR Executive Interview Questions, Process, and Tips
Bpo Convergence HR Executive Interview Experiences
1 interview found
I applied via Referral and was interviewed in Oct 2020. There were 3 interview rounds.
Interview Questionnaire
4 Questions
- Q1. How is OB important for an organization?
- Ans.
OB is important for an organization as it helps in understanding and managing human behavior in the workplace.
OB helps in creating a positive work environment and improving employee morale.
It helps in identifying and resolving conflicts among employees.
OB helps in improving communication and teamwork among employees.
It helps in increasing productivity and efficiency by understanding and optimizing work processes.
OB als...
- Q2. What are the implications of Johari Window?
- Ans.
Johari Window is a tool used to improve communication and self-awareness in individuals and teams.
Helps individuals understand their blind spots and areas for improvement
Encourages feedback and open communication
Can be used in team-building exercises
Can improve relationships and reduce conflicts
Example: A manager uses the Johari Window to help their team members understand their strengths and weaknesses
Example: A thera...
- Q3. What do you know about OD?
- Ans.
OD stands for Organizational Development. It is a process of planned change aimed at improving the overall effectiveness of an organization.
OD involves a systematic approach to change management within an organization.
It focuses on improving organizational culture, structure, and processes.
OD interventions can include team building, leadership development, and process improvement initiatives.
OD is often used to address...
- Q4. How to change the culture of an organization?
- Ans.
Changing an organization's culture requires a strategic approach and commitment from leadership.
Define the desired culture and communicate it clearly to all employees
Lead by example and model the desired behaviors
Provide training and development opportunities to support the new culture
Recognize and reward employees who embody the new culture
Hold employees accountable for upholding the new culture
Be patient and persiste
Interview Preparation Tips
We must understand how the theories help us to understand ourselves and our environment in a better way in our day to day life.
Whatever we say we must be confident and genuine.
We must know how to handle the negative situation in a positive way during the interview.
Interview questions from similar companies
Alisha SK
(1 Question)
- Q1. Introduction and previous company experience
(1 Question)
- Q1. What do you most like about your job?
I appeared for an interview in Apr 2024.
(2 Questions)
- Q1. Tell me something about yourself?
- Q2. Strength and weakness
Interview Preparation Tips
45 minutes test, logical reasoning.
(2 Questions)
- Q1. Self introduction.
- Q2. What do you know about AmInfoweb?
- Ans.
AmInfoweb is a leading provider of HR solutions and services.
AmInfoweb offers a wide range of HR services such as recruitment, payroll management, and employee training.
The company is known for its innovative technology solutions that streamline HR processes.
AmInfoweb has a strong reputation for delivering high-quality and cost-effective HR solutions to clients.
The company has a team of experienced HR professionals who
Interview Preparation Tips
I applied via Recruitment Consulltant and was interviewed in Jun 2022. There were 3 interview rounds.
Need to clear aptitude test
(1 Question)
- Q1. You have to prepare with your knowledge
(1 Question)
- Q1. With higher authority
Interview Preparation Tips
Quality Analyst Interview Questions & Answers
Bill Gosling Outsourcing India
Anonymous
posted on 12 Aug 2021
I applied via Referral and was interviewed before Aug 2020. There were 5 interview rounds.
Interview Questionnaire
7 Questions
- Q1. Tell me about yourself ?
- Q2. What is your name.
- Q3. Tell me your hobbies
- Q4. Tell me about quality
- Ans.
Quality refers to the degree of excellence or superiority of a product or service.
Quality is a measure of how well a product or service meets customer expectations.
It involves meeting or exceeding specified standards and requirements.
Quality can be assessed through various methods such as inspections, testing, and customer feedback.
Continuous improvement is essential for maintaining and enhancing quality.
Examples of qu...
- Q5. Parameters of quality
- Ans.
Parameters of quality refer to the characteristics that define a product or service as meeting or exceeding customer expectations.
Parameters of quality include reliability, durability, performance, and aesthetics.
Quality can also be measured by customer satisfaction, defect rates, and adherence to standards.
Examples of quality parameters in different industries include accuracy in financial reporting, safety in manufac
- Q6. Situation based question
- Q7. Communication english if average then no problem can go
Interview Preparation Tips
Quality Analyst Interview Questions & Answers
Bill Gosling Outsourcing India
Anonymous
posted on 24 Nov 2021
I applied via Naukri.com and was interviewed before Nov 2020. There was 1 interview round.
Interview Questionnaire
5 Questions
- Q1. What is calibration
- Ans.
Calibration is the process of adjusting or verifying the accuracy of an instrument or tool.
Calibration ensures that the instrument or tool is providing accurate and reliable measurements.
It involves comparing the readings of the instrument or tool to a known standard.
Calibration is important in industries such as manufacturing, healthcare, and aviation.
Examples of instruments that require calibration include thermomete
- Q2. What all are 7 QC tools
- Ans.
The 7 QC tools are basic problem-solving tools used in quality control and quality management.
Check sheets
Control charts
Histograms
Pareto charts
Scatter diagrams
Stratification
Fishbone diagrams
- Q3. What all types of feedback method
- Ans.
There are various feedback methods such as surveys, focus groups, interviews, suggestion boxes, and social media.
Surveys - questionnaires to gather feedback
Focus groups - small group discussions to gather opinions
Interviews - one-on-one conversations to gather feedback
Suggestion boxes - physical or digital boxes for people to leave feedback
Social media - platforms like Twitter and Facebook to gather feedback
- Q4. Scenario based question.
- Q5. What all parameters do you have in your quality sheet.
- Ans.
The quality sheet parameters include metrics for accuracy, completeness, efficiency, and effectiveness.
Accuracy of data
Completeness of information
Efficiency of processes
Effectiveness of solutions
Customer satisfaction
Defect density
Test coverage
Bug severity
Code complexity
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Nov 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. 1. Tell us something about your self. 2. Where do see 5 years from now? 3. What are your goals in life? 4. What are you doing currently?
Interview Preparation Tips
Be confident. Confidence is the key.
Try maintain an eye contact with the interviewer. Greet the interviewer with a smile. They asked me about my past job experiences and why did I quit. What was my profile and analysed me whether I really have any idea about the job profiles. Being from a different academic background why I chose to work in a voice process. I have good communication skills and my confidence did it all. They said you're the perfect candidate for this role. We liked your confide.
Interview Preparation Tips
Bpo Convergence Interview FAQs
Tell us how to improve this page.
Bpo Convergence Interviews By Designations
- Bpo Convergence Customer Care Executive Interview Questions
- Bpo Convergence Customer Service Executive Interview Questions
- Bpo Convergence Cce Executive Interview Questions
- Bpo Convergence Telecaller Interview Questions
- Bpo Convergence Quality Analyst Interview Questions
- Bpo Convergence Team Lead Interview Questions
- Bpo Convergence HR Executive Interview Questions
- Bpo Convergence Customer Service Associate Interview Questions
- Show more
Interview Questions for Popular Designations
- Senior HR Executive Interview Questions
- HR Manager Interview Questions
- HR Executive Generalist Interview Questions
- HR Executive Recruiter Interview Questions
- HR Recruiter Interview Questions
- HR Intern Interview Questions
- Administration Executive Interview Questions
- Assistant Manager- HR Interview Questions
- Show more
HR Executive Interview Questions from Similar Companies
Bpo Convergence HR Executive Reviews and Ratings
based on 6 reviews
Rating in categories
|
Customer Care Executive
229
salaries
|  ₹0.8 L/yr - ₹3.6 L/yr |
|
Team Lead
154
salaries
| ₹1 L/yr - ₹4.5 L/yr |
|
Cce Executive
83
salaries
| ₹1.1 L/yr - ₹2.9 L/yr |
|
Customer Service Executive
56
salaries
| ₹1.1 L/yr - ₹3.2 L/yr |
|
Quality Analyst
54
salaries
| ₹1.1 L/yr - ₹4.8 L/yr |
Statestreet HCL Services
IKS Health
IntouchCX
Globiva
- Home >
- Interviews >
- Bpo Convergence Interview Questions >
- Bpo Convergence HR Executive Interview Questions
