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Bpo Convergence Team Lead Interview Questions and Answers
Updated
26 Aug 2023
Bpo Convergence Team Lead Interview Experiences
2 interviews found
Interview experience
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Aug 2022. There were 4 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study
Situation handling experience. Innovative ideas
Round 3 - One-on-one
(1 Question)
- Q1. As per process requirement KPI of BPO industry
Add your answer
Round 4 - One-on-one
(1 Question)
- Q1. Intrest and situation handling
Add your answer
Divya J
Interview experience
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed before Aug 2022. There were 2 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR
(2 Questions)
- Q1. Self introduction
- Ans. I have introduced my self and experience
- Q2. Shrinkage, Attrition, Customer support
- Ans. As a TL I have answered the questions
Answered by
Divya J
Add your answer
Answered by
Divya J
Add your answer
Interview Preparation Tips
Topics to prepare for Bpo Convergence Team Lead interview:
- Details about the company and th
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Interview Tips & Stories
2w
gandalfthepurple
·
works at
MicroEnergy Credits, Corp.
SQL and Python Interview Tips needed ASAP!
My SQL and Python technical round is in 3 days and I need a list of important topics to practice for Python. I have worked on NumPy and Pandas libraries at my current workplace. Need an exhaustive list of topics that you guys have been asked in DA/BA role interviews.
The interview is for a Big4 company.
Any help is much appreciated!
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Interview questions from similar companies
Interview experience
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected
I applied via Walk-in
Round 1 - Technical
(2 Questions)
- Q1. Self introduction
- Q2. Questions regarding Accounts Payable
Add your answer
Add your answer
Team Lead Interview Questions & Answers
IIMI Image Management Private Limited
Anonymous
posted on 7 Jan 2025
Interview experience
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test
Typing test then HR round and discussion and
Round 2 - HR
(1 Question)
- Q1. Tell us About yourself
- Ans.
Experienced team lead with a background in project management and strong leadership skills.
Over 5 years of experience leading cross-functional teams
Proficient in project planning and execution
Strong communication and interpersonal skills
Proven track record of delivering projects on time and within budget
Answered by
AI
Add your answer
melly rozario
Interview experience
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one
(1 Question)
- Q1. Tell me about yourself
Add your answer
Round 2 - One-on-one
(1 Question)
- Q1. Walk me through your resume
Add your answer
Round 3 - HR
(1 Question)
- Q1. Salary discussion
Add your answer
Interview experience
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR
(2 Questions)
- Q1. Tell me about your previous job
- Q2. Why would you like a job in a changed domain
Add your answer
Add your answer
Interview experience
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR
(1 Question)
- Q1. Basic questions like "Tell me something about yourself" and other questions related to your CV like about your experience in previous organisation, etc.
- Ans. Always be authentic to these questions. Never lie. If there was a career break, then mention the actual reason and not something made up. If there was education gap, like me, do not lie, I confidently informed that I could not pursue my course. HR is only checking your communication skills and authenticity, nothing else. So be you.
Answered
Anonymously
Add your answer
Round 3 - Technical
(1 Question)
- Q1. For Team Lead position, they will test your basic knowledge like Shrinkage, Attrition, their formulas, etc just to check whether you are aware of the KPIs and KRAs or not. Then they will check your handlin...
- Ans. You have to be extremely confident while answering these questions because interviewer should not feel that you have recently read the answer. Always be elaborative in your answers in Ops round and try to back your answer with examples. Always be logical and accept if you don't know the answer instead of saying random things.
Answered
Anonymously
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Always reasearch about the company in which you are giving interview. Sometimes, interviewer will distract you with random questions which are not part of your job role, like about Sports or politics,etc. Answer them in a manner which reflects your personality.
Interview experience
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Feb 2023. There were 4 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical
(1 Question)
- Q1. Technical questions to your skillset
Add your answer
Round 3 - Technical
(1 Question)
- Q1. Related to your skill set
Add your answer
Round 4 - HR
(1 Question)
- Q1. Salary discussion and company benefits
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - prepare well for skills mentioned in resume. All questions will be related to your skill set and few leadership related questions
Team Lead Interview Questions & Answers
Mahindra Integrated Business Solutions
Anonymous
posted on 9 Sep 2022
I applied via Naukri.com and was interviewed in Aug 2022. There were 4 interview rounds.
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR
(1 Question)
- Q1. Asking about experience, persnoal details
- Ans. I have 7 years experience as a team leader.
Answered
Anonymously
Add your answer
Round 3 - One-on-one
(5 Questions)
- Q1. Personal details, experience, excel formula, opration related questions.
- Q2. Attrition, rosterbplanner
- Q3. Shrinkage, management skill
- Q4. Convince to call taker
- Q5. Manage break, manage SLA
Add your answer
Add your answer
Add your answer
Add your answer
Add your answer
Round 4 - HR
(2 Questions)
- Q1. Salary expectation and verify documents
- Q2. No any questions final round is done
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - I request to you please change salary structure and appraisal.
Select internally TL,QA,Trainer
Select internally TL,QA,Trainer
Interview experience
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one
(2 Questions)
- Q1. Started with face to face interview
- Q2. About first company roles and responsibilities
Add your answer
Add your answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Ask about previous job role and asked about the live experiences based on scenarios.
Bpo Convergence Interview FAQs
How many rounds are there in Bpo Convergence Team Lead interview?
Bpo Convergence interview process usually has 3 rounds. The most common rounds in the Bpo Convergence interview process are Resume Shortlist, One-on-one Round and Case Study.
How to prepare for Bpo Convergence Team Lead interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Bpo Convergence. The most common topics and skills that interviewers at Bpo Convergence expect are Team Handling, Team Leading, Attrition, ATG and Beverage.
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Bpo Convergence Interviews By Designations
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Bpo Convergence Team Lead Interview Process
based on 2 interviews
Interview experience
View more
Team Lead Interview Questions from Similar Companies
68%
less
than the average Team Lead Salary in India
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Bpo Convergence Team Lead Reviews and Ratings
based on 52 reviews
Rating in categories
|
Customer Care Executive
216
salaries
|  ₹0.7 L/yr - ₹4 L/yr |
|
Team Lead
164
salaries
| ₹1 L/yr - ₹4.8 L/yr |
|
Cce Executive
82
salaries
| ₹1.1 L/yr - ₹2.9 L/yr |
|
Quality Analyst
67
salaries
| ₹1.1 L/yr - ₹4.8 L/yr |
|
Customer Service Executive
55
salaries
| ₹1.1 L/yr - ₹3.2 L/yr |
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