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Bpo Convergence

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3.5

based on 669 Reviews

Bpo Convergence Office Photos

All (4) Ameerpet (3) Asansol (1)
Bpo Convergence Office Photos
Ameerpet, Telangana
Bpo Convergence Office Photos
Independence day celebrations
Ameerpet, Telangana
Bpo Convergence Office Photos
Ameerpet, Telangana
Bpo Convergence Office Photos
Asansol, West Bengal

Bpo Convergence Ratings

based on 669 reviews
View all

Overall Rating

3.5/5

5

266

4

123

3

100

2

41

1

139

Category Ratings

3.4

Skill development

3.3

Company culture

3.3

Job security

3.3

Work-life balance

3.3

Work satisfaction

3.0

Salary

3.0

Promotions

Bpo Convergence Reviews

View all
Team Lead in Hyderabad / Secunderabad
Sales & Business Development
5.0

  •  posted on 03 Apr 2024

Dislikes:
Nothing to dislike anything in BPOC
Cce Executive in Noida
Customer Success, Service & Operations
1.0

  •  posted on 05 Apr 2024

Dislikes:
The seniors are just like wolds rudes and uneducated person and try they're best to make y... read more
  • Salary - Bad
    • +5 more
Customer Care Executive in Bangalore / Bengaluru
Customer Success, Service & Operations
3.0

  •  posted on 28 Oct 2024

Dislikes:
Not happy about the salary package and work environment
  • Salary - Poor
    • +1 more
Cce Executive in New Delhi
Customer Success, Service & Operations
1.0

  •  posted on 14 Nov 2024

Dislikes:
I recommend to avoid this job
  • Salary - Bad
    • +6 more
Customer Service Executive in New Delhi
Customer Success, Service & Operations
1.0

  •  posted on 20 Sep 2024

Dislikes:
Worst company ghatiya client mha ghatiya thug company lutere bechare sellers no one can. J... read more
  • Salary - Bad
    • +6 more
B.P.O in Bhubaneswar
Administration & Facilities
1.0

  •  posted on 10 Jul 2024

Dislikes:
Heavy workload as comparison of salary , they just thinking they can do all work with as l... read more
  • Salary - Bad
    • +6 more
India Operations Manager in Hyderabad / Secunderabad
Customer Success, Service & Operations
3.0

  •  posted on 26 Jan 2025

Dislikes:
Discussion never happen while on appraisal. Rating will get update based on there own.
  • Salary - Poor
Assistant Manager in Asansol
Customer Success, Service & Operations
1.0

  •  posted on 04 Feb 2025

Dislikes:
The entire system seems to operate on favoritism, where those who indulge in flattery get... read more
  • Salary - Bad
    • +5 more

Bpo Convergence Interview Questions

Interview Questions by designations

  • Customer Care Executive (9)
  • Customer Service Executive (6)
  • Cce Executive (4)
  • Telecaller (3)
  • Team Lead (2)
  • Team Leader Quality (1)
  • View all 49 interview experiences

    • Top Bpo Convergence Interview Questions

    View answers (4)
    Q1. Explain the basis of handling customer in inbound or outbound,how u deal with angr ...read more

    asked in Customer Service Executive interview

    View answers (2)
    Q2. which process is best suited for your -voice or web?

    asked in Customer Service Executive interview

    Get interview-ready with top interview questions

    View all 18 questions
    View answers (2)
    Q3. Explain the difference between BPO and call centre?

    asked in Customer Service Executive interview

    View answers (2)
    Q4. Explain what is a call centre ?

    asked in Customer Service Executive interview

    View answer (1)
    Q5. If you are unable to handle a customer, what to do?

    asked in Customer Care Executive interview

    Bpo Convergence Salaries

    View all
    3.0
     rated by 669 Bpo Convergence employees for salary & benefits
    Customer Care Executive Salary
    (220 salaries)
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    ₹0.8 L/yr - ₹3.6 L/yr
    Team Lead Salary
    (160 salaries)
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    ₹0.9 L/yr - ₹4.8 L/yr
    Cce Executive Salary
    (83 salaries)
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    ₹1.1 L/yr - ₹2.9 L/yr
    Quality Analyst Salary
    (67 salaries)
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    ₹1.1 L/yr - ₹4.8 L/yr
    Customer Service Executive Salary
    (55 salaries)
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    ₹1.1 L/yr - ₹3.2 L/yr

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    Bpo Convergence Jobs

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    Bpo Convergence Perks & Benefits

    View all

    Office cab/shuttle

    4 total responses

    Free meal

    1 total response

    Health insurance

    7 total responses

    Child care facility

    2 total responses

    WFH setup

    2 total responses

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