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Bpo Convergence Customer Service Associate Interview Questions and Answers
Updated
30 Apr 2021
1 interview found
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Anonymous
I applied via Indeed and was interviewed in Mar 2021.
3 Interview Rounds
Interview Questions
- Q1. Customer queries
Add Answer
- Q2. Self introduction
Add Answer
- Q3. Related
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Ask the question by a clarity
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Interview Tips & Stories
2w (edited)
a consultant
Alternate documents for Employee verification?
My new employer asked for my previous offer letters and salary slips. When I inquired, they said it was for background verification.
However, I feel that providing these documents might affect salary negotiations, and it feels a bit unethical too.
What alternative documents can I provide for employment verification?
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Interview questions from similar companies
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed before Oct 2023.
1 Interview Round
1
One-on-one Round (5 Questions)
- Q1. Tell me about yourself Add Answer
- Q2. Tell me about your hobbies Add Answer
- Q3. About your hometown Add Answer
- Q4. What is customer service View Answers (1)
- Q5. Tell me about your school life Add Answer
Bhuvi Reddy
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I was interviewed in Sep 2023.
3 Interview Rounds
1
Aptitude Test Round
Test taken in website
2
One-on-one Round (2 Questions)
- Q1. What is customer service, conversation with customer, tell about Hyderabad View Answers (1)
- Q2. Conversation with customer Add Answer
3
One-on-one Round (3 Questions)
- Q1. Tell about yourself Add Answer
- Q2. Speak about Hyderabad View Answers (1)
- Q3. Conversation with customer Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Easy
Customer Service Associate Interview Questions
Mahindra Integrated Business Solutions
ashwini kamble
posted on 16 Mar 2024
Interview experience
Good
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Feb 2024.
1 Interview Round
1
HR Round (4 Questions)
- Q1. Introduction your self Add Answer
- Q2. What is education View Answers (1)
- Q3. What's salary expectation Add Answer
- Q4. What is yours hobbies Add Answer
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Mar 2023.
2 Interview Rounds
1
HR Round (1 Question)
- Q1. Tell me about yourself Add Answer
2
One-on-one Round (2 Questions)
- Q1. What is BPO , How to tackle with the customer and company products little bit,. View Answers (1)
- Q2. Any topic will given to know about your communication skills Add Answer
srikanth nani
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Walk-in and was interviewed in Jan 2024.
1 Interview Round
1
One-on-one Round (1 Question)
- Q1. Tell me about yourself Add Answer
Interview experience
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed before Dec 2021.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
One-on-one Round (2 Questions)
- Q1. General questions hobbies and past working or education experiences Add Answer
- Q2. Speak 2 mins on given topic in good grammatical English/Hindi or both. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident and active listener prepare 2 mins introduction.
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Mar 2023.
2 Interview Rounds
1
Email Round (2 Questions)
- Q1. Basic questions,what is good customer support. View Answers (1)
- Q2. Draft a mail as per given scenario. View Answers (1)
2
One-on-one Round (2 Questions)
- Q1. Why did you chose 24/7 intouch? Add Answer
- Q2. What are your short term and long term goals? Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident and don't say you are studying and anything negative about previous company.
I applied via Naukri.com and was interviewed before Feb 2021.
1 Interview Round
1
One-on-one Round (2 Questions)
- Q1. Current topics current affairs Add Answer
- Q2. Tell me something about yourself Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Best of luck😂 guys ..........
I applied via Naukri.com and was interviewed in Mar 2022.
4 Interview Rounds
1
Aptitude Test Round
2
Technical Round (1 Question)
- Q1. Typing speed test was done online. Add Answer
3
One-on-one Round (1 Question)
- Q1. Ops round was the third round Add Answer
4
HR Round (2 Questions)
- Q1. Share details of your previous job. Add Answer
- Q2. Tell me about yourself. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - If your SSLC then this is not for you. They may tell your eligible even if your SSLC then deny saying I thought your puc.
Interview was good. But HR response was really bad. If possible 24/7 Intouch contact me. So that i can share the feedback of HR.
Interview was good. But HR response was really bad. If possible 24/7 Intouch contact me. So that i can share the feedback of HR.
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People are getting interviews through
based on 1 Bpo Convergence interview
Job Portal
100%
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Confidence
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Low Confidence means the data is based on a small number of responses received from the candidates.
Customer Service Associate Interview Questions from Similar Companies
39%
less
than the average Customer Service Associate Salary in India
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Bpo Convergence Customer Service Associate Reviews and Ratings
based on 3 reviews
Rating in categories
|
Customer Care Executive
237
salaries
|  ₹0.6 L/yr - ₹4 L/yr |
|
Team Lead
148
salaries
| ₹0.9 L/yr - ₹4.6 L/yr |
|
Cce Executive
85
salaries
| ₹1.1 L/yr - ₹3.6 L/yr |
|
Quality Analyst
68
salaries
| ₹1.1 L/yr - ₹4.8 L/yr |
|
Customer Service Executive
55
salaries
| ₹1.1 L/yr - ₹3.2 L/yr |
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