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Accenture Customer Care Executive Interview Questions and Answers

Updated 22 Feb 2024

9 interviews found

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Customer Care Executive Interview Questions

user image Anonymous

posted on 22 Feb 2024

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Company Website and was interviewed in Jan 2024.

3 Interview Rounds

1

HR Round (1 Question)

  • Q1. Communication skills
2

Technical Round (1 Question)

  • Q1. Grammatical part
3

HR Round (1 Question)

  • Q1. Company promises

Customer Care Executive Interview Questions

user image Anonymous

posted on 22 Feb 2024

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Company Website and was interviewed in Jan 2024.

2 Interview Rounds

1

HR Round (1 Question)

  • Q1. Communication skills
2

HR Round (1 Question)

  • Q1. Depends on pervious experience

Customer Care Executive Interview Questions

user image Anonymous

posted on 18 Feb 2023

Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Feb 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (3 Questions)

  • Q1. Introduction about your self
  • Q2. Why we are hire you ?
  • Q3. What is your strength
3

One-on-one Round (1 Question)

  • Q1. Family background and educational qualification

Interview Preparation Tips

Interview preparation tips for other job seekers - Dress code is matter. And you don't ask anything else from HR. Be formal be confident.
Interview experience
1
 Bad
Difficulty level
 Easy
Duration
 -
Result
 Not Selected

I applied via Walk-in and was interviewed before May 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (2 Questions)

  • Q1. Expectations of the salary?
  • Q2. Tell me about yourself?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself

Accenture interview questions for designations

 Non Voice Customer Care Executive

 (3)

 Health Care Executive

 (1)

 Customer Executive

 (1)

 Customer Service Executive

 (16)

 Customer Support Executive

 (9)

 Customer Representative Executive

 (1)

 Senior Customer Service Executive

 (2)

 Customer Associate

 (1)

Customer Care Executive Interview Questions

user image Anonymous

posted on 16 Oct 2021

I applied via Recruitment Consultant and was interviewed before Oct 2020.

4 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be careful with with interview

Customer Care Executive Interview Questions

user image Anonymous

posted on 19 Mar 2022

I applied via Recruitment Consulltant and was interviewed before Mar 2021.

2 Interview Rounds

1

Aptitude Test Round

Typing test

2

One-on-one Round (1 Question)

  • Q1. Self introduction about introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - It was simple round.Where everyone can crack the done the interview easyly

Customer Care Executive Interview Questions

user image Anonymous

posted on 13 Mar 2022

I applied via Recruitment Consulltant and was interviewed before Mar 2021.

2 Interview Rounds

1

Aptitude Test Round

Typing test

2

HR Round (2 Questions)

  • Q1. What is your family background?
  • Q2. Tell me about yourself.

Interview Preparation Tips

Topics to prepare for Accenture Customer Care Executive interview:
  • Self introduction
Interview preparation tips for other job seekers - Should be prepare for everything should be more good behaviour

Customer Care Executive Interview Questions

user image Anonymous

posted on 13 Mar 2022

I applied via Recruitment Consulltant and was interviewed before Mar 2021.

2 Interview Rounds

1

Aptitude Test Round

Typing test

2

HR Round (1 Question)

  • Q1. Ss hiukd be more careful

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be more careful about the work and while giving the interview ....

Customer Care Executive Interview Questions

user image Anonymous

posted on 13 Mar 2022

I applied via Recruitment Consulltant and was interviewed before Mar 2021.

2 Interview Rounds

1

Aptitude Test Round

Typing test

2

HR Round (2 Questions)

  • Q1. What is your family background?
  • Q2. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be prepared for more thing's

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Naukri.com and was interviewed in Nov 2024.

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Introduce yourself
  • Q2. Why should I hire you
2

Aptitude Test Round

A customer service aptitude test is a standardized assessment designed to evaluate a candidate's suitability for customer service roles. It assesses a range of skills and traits crucial for providing excellent customer support.

Accenture Interview FAQs

How many rounds are there in Accenture Customer Care Executive interview?
Accenture interview process usually has 2-3 rounds. The most common rounds in the Accenture interview process are HR, Aptitude Test and One-on-one Round.
How to prepare for Accenture Customer Care Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Accenture. The most common topics and skills that interviewers at Accenture expect are customer care, Customer Service Management, CRM, Clearing and Communication Skills.
What are the top questions asked in Accenture Customer Care Executive interview?

Some of the top questions asked at the Accenture Customer Care Executive interview -

  1. Ss hiukd be more care...read more
  2. Depends on pervious experie...read more
  3. Communication ski...read more

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People are getting interviews through

based on 9 Accenture interviews
Company Website
WalkIn
Recruitment Consultant
22%
22%
11%
45% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates
Accenture Customer Care Executive Salary
based on 217 salaries
₹2.5 L/yr - ₹7 L/yr
79% more than the average Customer Care Executive Salary in India
View more details

Accenture Customer Care Executive Reviews and Ratings

based on 50 reviews

3.3/5

Rating in categories

3.1

Skill development

2.6

Work-Life balance

3.5

Salary & Benefits

3.2

Job Security

3.2

Company culture

2.8

Promotions/Appraisal

2.9

Work Satisfaction

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