10+ Accenture Customer Care Executive Interview Questions & Answers | Complete Prep Guide 2025

Accenture Customer Care Executive Interview Experiences

9 interviews found

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 22 Feb 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Company Website and was interviewed in Jan 2024. There were 3 interview rounds.

Round 1 - HR

(1 Question)

Q1. Communication skills

Add your answer

Round 2 - Technical

(1 Question)

Q1. Grammatical part

Add your answer

Round 3 - HR

(1 Question)

Q1. Company promises

Add your answer

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 22 Feb 2024

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Company Website and was interviewed in Jan 2024. There were 2 interview rounds.

Round 1 - HR

(1 Question)

Q1. Communication skills

Add your answer

Round 2 - HR

(1 Question)

Q1. Depends on pervious experience

Add your answer

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 18 Feb 2023

Interview experience

Average

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed before Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(3 Questions)

Q1. Introduction about your self

Add your answer

Q2. Why we are hire you ?

Add your answer

Q3. What is your strength

Ans. Tell him one or two straight

Answered Anonymously

Add your answer

Round 3 - One-on-one

(1 Question)

Q1. Family background and educational qualification

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Dress code is matter. And you don't ask anything else from HR. Be formal be confident.

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kyubi

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Genpact

Offer Letter Accenture

Hi Folks, I'm Currently working as an MT in Genpact having 5.88 LPA fixed + 10% annual performance bonus in noida recently got an offer letter Accenture Gurgaon they are offering 8.70 LPA Fixed + 21% Variable on CL 11.2 is it worth joining accentur... read more

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Customer Care Executive Interview Questions & Answers

Anonymous

posted on 8 May 2023

Interview experience

Bad

Difficulty level

Easy

Process Duration

Result

Not Selected

I applied via Walk-in and was interviewed before May 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.

View all Resume tips

Round 2 - HR

(2 Questions)

Q1. Expectations of the salary?

Ans.

I expect a salary that is competitive and reflects my skills and experience.

I have researched the average salary for this position and industry
I am open to negotiation based on the specific responsibilities and benefits offered
I am looking for a salary that allows me to support myself and my family
I am willing to work hard and contribute to the success of the company in exchange for fair compensation

Answered by AI

Add your answer

Q2. Tell me about yourself?

Ans.

I am a customer-oriented individual with excellent communication skills and a passion for helping people.

I have worked in customer service for 3 years, where I honed my problem-solving skills
I am a quick learner and can adapt to new situations easily
I am proficient in using CRM software and have experience in handling customer complaints
I am a team player and enjoy collaborating with colleagues to achieve common goals

Answered by AI

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 16 Oct 2021

I applied via Recruitment Consultant and was interviewed before Oct 2020. There were 4 interview rounds.

Interview Questionnaire

1 Question

Q1. Self introduction about the process

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be careful with with interview

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 19 Mar 2022

I applied via Recruitment Consulltant and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Aptitude Test

Typing test

Round 2 - One-on-one

(1 Question)

Q1. Self introduction about introduction

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It was simple round.Where everyone can crack the done the interview easyly

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 13 Mar 2022

I applied via Recruitment Consulltant and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Aptitude Test

Typing test

Round 2 - HR

(2 Questions)

Q1. What is your family background?

Add your answer

Q2. Tell me about yourself.

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be prepared for more thing's

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 13 Mar 2022

I applied via Recruitment Consulltant and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Aptitude Test

Typing test

Round 2 - HR

(1 Question)

Q1. Ss hiukd be more careful

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be more careful about the work and while giving the interview ....

Customer Care Executive Interview Questions & Answers

Anonymous

posted on 13 Mar 2022

I applied via Recruitment Consulltant and was interviewed before Mar 2021. There were 2 interview rounds.

Round 1 - Aptitude Test

Typing test

Round 2 - HR

(2 Questions)

Q1. What is your family background?

Add your answer

Q2. Tell me about yourself.

Add your answer

Interview Preparation Tips

Topics to prepare for Accenture Customer Care Executive interview:

Self introduction

Interview preparation tips for other job seekers - Should be prepare for everything should be more good behaviour

Interview questions from similar companies

Sales Executive Interview Questions & Answers

HCLTech

Anonymous

posted on 7 Sep 2022

I applied via LinkedIn and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

(2 Questions)

Q1. Technical realted to Sales

Add your answer

Q2. Why sales Job you interested

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Basics should be clear to crack the interview

Accenture Interview FAQs

How many rounds are there in Accenture Customer Care Executive interview?

Accenture interview process usually has 2-3 rounds. The most common rounds in the Accenture interview process are HR, Aptitude Test and One-on-one Round.

How to prepare for Accenture Customer Care Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Accenture. The most common topics and skills that interviewers at Accenture expect are customer care, Customer Service Management, CRM, Clearing and Communication Skills.

What are the top questions asked in Accenture Customer Care Executive interview?

Some of the top questions asked at the Accenture Customer Care Executive interview -

Ss hiukd be more care...read more
Depends on pervious experie...read more
Communication ski...read more

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Accenture Customer Care Executive Salary

based on 227 salaries

₹2.2 L/yr - ₹8 L/yr

80% more than the average Customer Care Executive Salary in India

View more details

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