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Cognizant Customer Care Executive Interview Questions and Answers

Updated 7 Dec 2024

Cognizant Customer Care Executive Interview Experiences

6 interviews found

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
-
Result
-

I applied via Company Website and was interviewed in May 2024. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - When we'r working others want to help for freshers for how to work because they don't no about this company so seniors only want to help for fresher to move to other step
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-

Customer Care Executive Interview Questions Asked at Other Companies

asked in Startek
Q1. What would you do if you win 1billion dollar lottey?
Q2. Introduction Explain something in English What is customer care o ... read more
Q3. 1. If the customer had two queries at the same time,how did you h ... read more
Q4. Tell me about this product how will sell to the customer
Q5. How will you handle irrated customers?
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-

I applied via Company Website and was interviewed in Sep 2022. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - I need this job for carrier it's to hel for my carrier

Cognizant interview questions for designations

 Non Voice Customer Care Executive

 (7)

 Health Care Executive

 (3)

 Non Voice Process Customer Care Executive

 (2)

 Customer Service Executive

 (12)

 Customer Support Executive

 (5)

 Customer Success Executive

 (1)

 Customer Support

 (1)

 Customer Manager

 (1)

I applied via Walk-in and was interviewed in Jan 2022. There was 1 interview round.

Interview Preparation Tips

Interview preparation tips for other job seekers - CUSTOMER CARE EXECUTIVE SUPPORT

Customer Care Executive Interview Questions & Answers

user image Aashray Srivastav

posted on 10 Apr 2022

I applied via Company Website and was interviewed before Apr 2021. There were 4 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - This all experience i faced in interviews in many companies and good communication skills, thank you
.

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed before Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self introduction about the process

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be careful with with interview

I applied via LinkedIn and was interviewed before Sep 2021. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Basics should be clear to crack the interview

I applied via Referral and was interviewed before Jan 2021. There were 2 interview rounds.

Interview Preparation Tips

Topics to prepare for Tech Mahindra Customer Care Executive interview:
  • Customer Service
Interview preparation tips for other job seekers - Keep calm while nervousness faced during the interview. It will be fine if you comfortable in English or Hindi any language you can in talk while interview because they want to see our communication skill are good or not so be prepared.

I applied via Recruitment Consulltant and was interviewed before Mar 2021. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be prepared for more thing's
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Cognizant Interview FAQs

How many rounds are there in Cognizant Customer Care Executive interview?
Cognizant interview process usually has 1-2 rounds. The most common rounds in the Cognizant interview process are HR, One-on-one Round and Resume Shortlist.

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Cognizant Customer Care Executive Interview Process

based on 5 interviews

Interview experience

3.8
  
Good
View more
Cognizant Customer Care Executive Salary
based on 34 salaries
₹2 L/yr - ₹7 L/yr
41% more than the average Customer Care Executive Salary in India
View more details

Cognizant Customer Care Executive Reviews and Ratings

based on 7 reviews

4.0/5

Rating in categories

3.9

Skill development

3.8

Work-life balance

4.3

Salary

4.4

Job security

3.7

Company culture

2.7

Promotions

3.9

Work satisfaction

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