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I applied via Recruitment Consultant
The challenge in customer care is to provide personalized and efficient service to each customer.
Handling high call volumes
Dealing with difficult customers
Providing timely and accurate information
Ensuring customer satisfaction
Maintaining a positive attitude
Adapting to new technologies and processes
Dealing with clients requires effective communication, active listening, and problem-solving skills.
Establish clear communication channels
Listen actively to their concerns and needs
Be empathetic and understanding
Offer solutions and options
Maintain professionalism and respect
Follow up and follow through on commitments
Managing client anger requires active listening, empathy, and clear communication.
Remain calm and composed
Listen actively and acknowledge their feelings
Empathize with their situation
Offer solutions or alternatives
Communicate clearly and respectfully
Follow up to ensure satisfaction
Top trending discussions
I applied via Referral and was interviewed before Dec 2019. There was 1 interview round.
The golden rules of accounting are basic principles that guide the recording of financial transactions.
The first golden rule is the Personal Account rule, which states that all personal accounts are debited for the receiver and credited for the giver.
The second golden rule is the Real Account rule, which states that all real accounts are debited for what comes in and credited for what goes out.
The third golden rule is ...
I applied via Recruitment Consultant and was interviewed before Jul 2019. There were 6 interview rounds.
I applied via Naukri.com and was interviewed in Aug 2020. There was 1 interview round.
I applied via Walk-in and was interviewed before Dec 2020. There was 1 interview round.
I applied via Naukri.com and was interviewed in Dec 2020. There were 4 interview rounds.
posted on 10 Apr 2022
I applied via Company Website and was interviewed before Apr 2021. There were 4 interview rounds.
I applied via Referral and was interviewed before Jan 2019. There were 4 interview rounds.
I applied via Walk-in and was interviewed before Mar 2021. There were 2 interview rounds.
based on 10 reviews
Rating in categories
Customer Care Executive
220
salaries
| ₹0 L/yr - ₹0 L/yr |
Team Lead
160
salaries
| ₹0 L/yr - ₹0 L/yr |
Cce Executive
83
salaries
| ₹0 L/yr - ₹0 L/yr |
Quality Analyst
67
salaries
| ₹0 L/yr - ₹0 L/yr |
Customer Service Executive
55
salaries
| ₹0 L/yr - ₹0 L/yr |
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