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Bpo Convergence BPO Associate Interview Questions and Answers

Updated 13 Aug 2024

Bpo Convergence BPO Associate Interview Experiences

1 interview found

BPO Associate Interview Questions & Answers

user image Anonymous

posted on 13 Aug 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jul 2024.

Round 1 - Aptitude Test 

Normal aptitude general quotient test was there

Round 2 - Assignment 

Completed assignment in next 2 days of the aptitude

Interview Preparation Tips

Interview preparation tips for other job seekers - Focus on current affairs

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
Round 2 - One-on-one 

(1 Question)

  • Q1. Walk me through your resume
Round 3 - HR 

(1 Question)

  • Q1. Salary discussion

Team Lead Interview Questions & Answers

Globiva user image Mohammed Sahil

posted on 9 Nov 2023

Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Nov 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Can you take me through your profile.
  • Q2. What is your salary expectation
Round 3 - Communication Test 

(1 Question)

  • Q1. How good you are with languages
Round 4 - One-on-one 

(2 Questions)

  • Q1. What will your strategies to increase the performance of your team mates.
  • Q2. How do you deal with a bottom performer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always try to be very realistic. Be calm and composed while answering to the interviewer.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Basic questions like "Tell me something about yourself" and other questions related to your CV like about your experience in previous organisation, etc.
  • Ans. Always be authentic to these questions. Never lie. If there was a career break, then mention the actual reason and not something made up. If there was education gap, like me, do not lie, I confidently informed that I could not pursue my course. HR is only checking your communication skills and authenticity, nothing else. So be you.
  • Answered Anonymously
Round 3 - Technical 

(1 Question)

  • Q1. For Team Lead position, they will test your basic knowledge like Shrinkage, Attrition, their formulas, etc just to check whether you are aware of the KPIs and KRAs or not. Then they will check your handlin...
  • Ans. You have to be extremely confident while answering these questions because interviewer should not feel that you have recently read the answer. Always be elaborative in your answers in Ops round and try to back your answer with examples. Always be logical and accept if you don't know the answer instead of saying random things.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Always reasearch about the company in which you are giving interview. Sometimes, interviewer will distract you with random questions which are not part of your job role, like about Sports or politics,etc. Answer them in a manner which reflects your personality.
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your previous job
  • Q2. Why would you like a job in a changed domain

I applied via Approached by Company and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Typing Test 

(2 Questions)

  • Q1. Introduction about yourself
  • Q2. Experience and BPO related questions

Interview Preparation Tips

Topics to prepare for IntouchCX Team Lead interview:
  • Bpo Operations
Interview preparation tips for other job seekers - Be confident and whatever you say say it without hesitation
Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Started with face to face interview
  • Q2. About first company roles and responsibilities

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask about previous job role and asked about the live experiences based on scenarios.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Walk-in

Round 1 - Technical 

(2 Questions)

  • Q1. Self introduction
  • Q2. Questions regarding Accounts Payable
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
-

I applied via Recruitment Consulltant

Round 1 - One-on-one 

(4 Questions)

  • Q1. Tell me about your self?
  • Q2. What is Trade Life cycle
  • Ans. 

    Trade life cycle refers to the stages involved in the execution and processing of a trade.

    • Trade initiation: The trade is initiated by a buyer and a seller.

    • Trade execution: The trade is executed at an agreed price and quantity.

    • Trade confirmation: Both parties confirm the details of the trade.

    • Trade settlement: The financial and legal obligations of the trade are settled.

    • Trade clearing: The trade is cleared through a clea...

  • Answered by AI
  • Q3. What is mutual fund
  • Ans. 

    A mutual fund is an investment vehicle that pools money from multiple investors to invest in a diversified portfolio of securities.

    • Mutual funds are managed by professional fund managers.

    • Investors buy shares in the mutual fund, which represent their ownership in the fund's assets.

    • Mutual funds offer diversification, as they invest in a variety of stocks, bonds, or other securities.

    • They provide an opportunity for small in...

  • Answered by AI
  • Q4. What is accrual fees
  • Ans. 

    Accrual fees are charges that accumulate over time and are recorded as liabilities until they are paid.

    • Accrual fees are expenses that have been incurred but not yet paid.

    • They are recorded as liabilities on the balance sheet until they are settled.

    • Accrual fees are common in industries such as finance, legal, and consulting.

    • Examples of accrual fees include accrued interest, accrued legal fees, and accrued consulting fees

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is moderate
Interview experience
5
Excellent
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Aug 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Normal HR question
Round 2 - One-on-one 

(2 Questions)

  • Q1. Operation Question - KPI
  • Q2. Work mode, concurrency, shrinkage

Bpo Convergence Interview FAQs

How many rounds are there in Bpo Convergence BPO Associate interview?
Bpo Convergence interview process usually has 2 rounds. The most common rounds in the Bpo Convergence interview process are Aptitude Test and Assignment.

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Bpo Convergence BPO Associate Interview Process

based on 1 interview

Interview experience

3
  
Average
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Bpo Convergence BPO Associate Salary
based on 4 salaries
₹1 L/yr - ₹1.5 L/yr
49% less than the average BPO Associate Salary in India
View more details

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based on 3 reviews

4.5/5

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4.5

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4.5

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4.5

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4.5

Job security

4.5

Company culture

4.5

Promotions

4.5

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