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IntouchCX Cce Executive Interview Questions and Answers

Updated 2 Oct 2024

IntouchCX Cce Executive Interview Experiences

2 interviews found

Cce Executive Interview Questions & Answers

user image Kajal Singh

posted on 2 Oct 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell about yourself
  • Ans. 

    Experienced CCE Executive with a strong background in customer service and team management.

    • Over 5 years of experience in customer service roles

    • Managed a team of 15 customer service representatives

    • Implemented new customer service strategies that improved customer satisfaction by 20%

    • Proficient in CRM software and data analysis tools

  • Answered by AI
  • Q2. What you expect from the organization
  • Ans. 

    I expect the organization to provide a supportive work environment, opportunities for growth, and clear communication.

    • Supportive work environment with a positive company culture

    • Opportunities for professional growth and advancement

    • Clear communication from leadership regarding goals and expectations

  • Answered by AI

Cce Executive Interview Questions & Answers

user image Anonymous

posted on 16 Mar 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - HR 

(5 Questions)

  • Q1. Tell me about your self?
  • Q2. Ok,can you please tell me why do you have career gap what have you done in this time?
  • Q3. You have Any salary expectation
  • Q4. What is your higher education
  • Q5. Tell me about last weekend with your family members or friends

Cce Executive Interview Questions Asked at Other Companies

asked in iEnergizer
Q1. Why did you decide to switch your field from software to BPO?
asked in iEnergizer
Q2. What do you mean by critism amd how do you handle it?
Q3. How you will handle situations in a conflict ?
asked in iEnergizer
Q4. what you have observ when you were wating in settting aria
Q5. What kind of language I know to speak

Interview questions from similar companies

Team Lead Interview Questions & Answers

WNS user image Anonymous

posted on 16 Aug 2022

I applied via Approached by Company and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - Overall 

(1 Question)

  • Q1. Would you like to be pioneer for client of mortgage underwriting operations management?
  • Ans. 

    Yes, I would like to be a pioneer for the client of mortgage underwriting operations management.

    • Being a pioneer in this field would allow me to contribute to the development and improvement of mortgage underwriting operations.

    • I would have the opportunity to implement innovative strategies and processes to enhance efficiency and accuracy in underwriting operations.

    • Being a pioneer would also involve staying updated with ...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for WNS Team Lead interview:
  • Federal government agency guidel
  • Mortgage underwriter underwritin
Interview preparation tips for other job seekers - Keep your records clean with all valid and legal supportive documents and be honest with your described work abilities. Show your best.

I applied via Approached by Company and was interviewed before Jul 2021. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Basic screening questions related to job function and responsibilities.
Round 2 - One-on-one 

(1 Question)

  • Q1. AML, KYC, compliance, regulatory, sanctions, Transaction monitoring. How risk is assessed and what factors change it?
Round 3 - HR 

(1 Question)

  • Q1. Salary discussions, leaves, project related info, onboarding assistance.

Interview Preparation Tips

Interview preparation tips for other job seekers - Know your resume and job discriptions. Managers will mostly focus on skill set and attitude to learn.

I applied via Naukri.com

Interview Questionnaire 

1 Question

  • Q1. Journal entries

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepare for basics of accounting and be strong in your experience... the questions will continue from the answers given... be wise

I appeared for an interview before Jun 2016.

Interview Questionnaire 

2 Questions

  • Q1. About my self?
  • Q2. They asked about ma work experiences n future planning

Interview Preparation Tips

Round: HR Interview
Experience: It was good .they just check my abilities and communication.and team handling

Round: Technical + HR Interview
Experience: I explained about ma work experiences and they like ma exposure.

Interview Questionnaire 

1 Question

  • Q1. TDS related questions

Interview Preparation Tips

Round: Test
Experience: Aptitude, reasoning, maths and English grammer

I applied via Referral and was interviewed before Jan 2019. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Asked question on Accounting Standards
  • Q2. Need to be specific to Audit.

Interview Preparation Tips

Interview preparation tips for other job seekers - Need to be SOx & Financial Audit

I applied via Referral and was interviewed before Dec 2019. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About Basic Accounting rules & people management

Interview Preparation Tips

Interview preparation tips for other job seekers - It's an good & learning experience

I applied via Naukri.com and was interviewed before Dec 2019. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. About your previous job role
  • Q2. How many agents under you
  • Ans. 

    The number of agents under me varies depending on the project and team size.

    • The number of agents can range from a few to several dozen.

    • It also depends on the level of responsibility and complexity of the project.

    • For example, in my previous project, I had 12 agents under me, while in another project, I had 25.

    • I ensure that I have the right number of agents to effectively manage the project and meet the client's expectat

  • Answered by AI
  • Q3. Are you able work in all shifts
  • Q4. Are you able to relocate in allover india

Interview Preparation Tips

Interview preparation tips for other job seekers - Best experience for the and working from may 2020...

IntouchCX Interview FAQs

How many rounds are there in IntouchCX Cce Executive interview?
IntouchCX interview process usually has 1 rounds. The most common rounds in the IntouchCX interview process are HR.

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IntouchCX Cce Executive Interview Process

based on 2 interviews

Interview experience

3.5
  
Good
View more
IntouchCX Cce Executive Salary
based on 4 salaries
₹2.8 L/yr - ₹3.6 L/yr
39% more than the average Cce Executive Salary in India
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