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Bpo Convergence Customer Care Executive Reviews
Overall Rating
based on 113
reviews
What employees say about Bpo Convergence?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
74% employees reported
Flexible timing
52% employees reported
No travel
68% employees reported
View more detailed insights
Gender based rating
Rated by Women
38 reviews
Rated by Men
63 reviews
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113 reviews found
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Customer Care Executive interview
Q1. If you are unable to handle a customer, what to do?
asked in
Customer Care Executive interview
Q2. How will you handle a angry customer?
asked in
Customer Care Executive interview
Q3. You know about shiprocket? Or other processes?
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Career Growth
2w
dreamyjaadu
·
works at
Wipro
Career suggestion
I have 7 YOE. from Delhi
Current CTC - 9.25LPA + 75K varriable.
Working Skillset is Kubernetes and Openstack.
Current - 100% WFH
1. NTT Data- Noida
Hybrid
CTC...
read more
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Customer Care Executive Jobs at Bpo Convergence
People also ask about Bpo Convergence's Customer Care Executives
Is Bpo Convergence a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 113 employee reviews, it's clear that most customer care executives have an average experience working at Bpo Convergence.
Skill development holds the highest rating at 3.1, while career growth is rated the lowest amongst all factors at 2.5.
Read reviews about
skill development
and
career growth
on AmbitionBox.
Does Bpo Convergence pay their Customer Care Executives well?
According to AmbitionBox reviews, Bpo Convergence customer care executives rate their salary and benefits at 2.6 out of 5, based on 113 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Bpo Convergence's customer care executives salaries
here
and to read reviews specifically about salary and benefits at Bpo Convergence for customer care executives,
click here
.
How is the work culture at Bpo Convergence for Customer Care Executives?
Work culture at Bpo Convergence for customer care executives is rated 3.0 out of 5 by 113 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.
How is the job security at Bpo Convergence for Customer Care Executives?
Based on 113 reviews on AmbitionBox, Bpo Convergence's customer care executives rate job security at 3.0 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Bpo Convergence.
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Office cab/shuttle
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Free meal
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Child care facility
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