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Customer Care Executive interview
Q1. If you are unable to handle a customer, what to do?
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Customer Care Executive interview
Q2. How will you handle a angry customer?
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Customer Care Executive interview
Q3. You know about shiprocket? Or other processes?
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Career Growth
2w (edited)
effortlesswinner
·
ex -
Smarten Spaces
Need help in deciding from the following offers
I have the following offers:
1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus
Position - manager
2. Infinite computer solutions - 30 lpa fixed
3. Deloitte - Still negotiating trying for 30-35 lpa
I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year.
Please let me know your insights.
Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.
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People also ask about Bpo Convergence's Customer Care Executives
Is Bpo Convergence a good place to work for Customer Care Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.1 out of 5 from over 111 employee reviews, it's clear that most customer care executives have an average experience working at Bpo Convergence. Skill development holds the highest rating at 3.1, while career growth is rated the lowest amongst all factors at 2.5. Read reviews about skill development and career growth on AmbitionBox.
Does Bpo Convergence pay their Customer Care Executives well?
According to AmbitionBox reviews, Bpo Convergence customer care executives rate their salary and benefits at 2.6 out of 5, based on 111 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Bpo Convergence's customer care executives salaries here and to read reviews specifically about salary and benefits at Bpo Convergence for customer care executives, click here.
How is the work culture at Bpo Convergence for Customer Care Executives?
Work culture at Bpo Convergence for customer care executives is rated 3.1 out of 5 by 111 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Bpo Convergence for customer care executives, click here.
How is the job security at Bpo Convergence for Customer Care Executives?
Based on 111 reviews on AmbitionBox, Bpo Convergence's customer care executives rate job security at 2.9 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Bpo Convergence. To read reviews about job security at Bpo Convergence for customer care executives, click here.
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Gender Based Ratings for Bpo Convergence Customer Care Executive
based on 99 reviews
Rated by 37
Women
Rated by 62
Men
Working Days for Bpo Convergence Customer Care Executive
based on 111 reviews
Rotational Shift
73%
Monday to Saturday
15%
Monday to Friday
9%
Other
3%
Work Timings for Bpo Convergence Customer Care Executive
based on 111 reviews
Flexible timing
Strict (9am - 7pm)
Strict (1pm - 10pm)
53%
5%
4%
38% employees reported other strict timings
Shift Timings for Bpo Convergence Customer Care Executive
based on 111 reviews
Day shift
Night shift
86%
14%
Business Travel for Bpo Convergence Customer Care Executive
based on 111 reviews
No travel
68%
Within city
29%
Within country
3%
33%
less
than the average Customer Care Executive Salary in India
View more details
Office cab/shuttle
1 total
response
Free meal
1 total
response
Child care facility
1 total
response
Office gym
1 total
response
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